Indoor pool, outdoor pool
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Reviews of Fragrant Hill Empark Hotel

4 out of 5
Fragrant Hill Empark Hotel
No.59 North Zhenghuangqi, Haidian District, Beijing

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 37 reviews" "
Rating 8 - Good. 13 out of 37 reviews" "
Rating 6 - Okay. 2 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best experience
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for business. Not many tourist. In walking distance to fragrant hill and bus station, the bus station connects directly to Line 10 of the subway. Overall had an amazing time!
Stayed 3 nights in May 2018

10/10 Excellent

xin, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful front desk.
Excellent resort hotel. Close to attractions, such as Fragrant Hill Park, and public transportation. A variety of restaurants are nearby. Very quiet. Great for non smokers, which is not widely available in China. Especially, extremely helpful front desk. My parents are in their eighty. Ms Gu made every effort to switch their room to ground floor as soon as such room was available. I am very appreciate her professional courtesy and empathy.

10/10 Excellent

Dawit

Liked: Cleanliness, staff & service, room comfort
Clean hotel with a friendly staffs
One of the guy name Jermey is very friendly. Only two receptions speak English and he is one of them. He helps me on finding taxi and asking if I need any help throughout the day. Rhe bed is comfortable but the room is very narrow and on my room I didnt have a charging plug by my bed. So I plugged my phone far from my bed by the tv. The area is kind of remote and its kind of far from downtown bejing. The hotel food is so so. But its a clean hotel with a very freindly staffs

10/10 Excellent

Hongliang, BJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Hotel
There are a few guests in winner here. There are bus stations nearby. There are restaurants just several minutes walk. The swimming pools are very good with a small one for kids. The temperature is about 27°C. The hot spring pools are good, too. There are 3 pools by temperature.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
one of the worst hotels I have ever stayed. Extremely bad conditions, poor cleanness, dirty bathroom
Stayed 1 night in Sep 2017

10/10 Excellent

Lon, Trout Lake, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Palace, Buddhist Temple Park Best place to
I have been staying at Fragrant Hills Empark since 2007. It is close to Summer Paleace, Botanical Gardens and incredible architectural wonders and hiking trails of Fragrant Hill Park with Buddhist temples and palaces of Emperors that were mostly destroyed by British and French Opium War invaders. Some of these buildings are still being reconstructed and restored so visitors can see construction in ancient style tile roofs and central attraction Pagoda of 8 levels. Wondeful hike. This hotel is the perfect place to stay, reasoable rates and very close gourmet restaurants in old style.
Stayed 3 nights in Sep 2017

10/10 Excellent

Talal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Great Service
Great Location and Great Service staff is great and clean hotel
Stayed 3 nights in Jun 2017

8/10 Good

Philip

Disliked: Staff & service
This experience was 'mamahuhu'
First, I must say the area is beautiful and one of the staff was good. It wasn't all bad but there were a couple of incidents that soured my view. A small laundry order cost me more than a night at the hotel (8 pair socks, 8 underwear and one T-shirt). The 2nd incident was at checkout when I need a taxi to the railway station. The front desk clerk pulled out her tablet to order one and I said I would wait in front of the hotel. It was pouring rain. After 10 minutes waiting, I went inside to check and she told me that she could get no taxi for me. I would have to go to the bust stop which was a 5 minute walk in the rain. (No umbrella). This would have made me late to the train. I had to walk for about 10 minutes to find one. The room I was in was a little tired - the shower/tub never looked clean and leaked water to the floor.

4/10 Poor

Matthieu

Disliked: Cleanliness, room comfort
Quite disappointing for a 4* room

6/10 Okay

Holly, Shanghai

Disliked: Cleanliness, staff & service, room comfort
Old and pricey
Old, run down, slightly dirty and overpriced hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Away
We really enjoyed a weekend away at the Fragrant Hills Empark Hotel. It was my wife's birthday and it was very special. Comfortable, relaxed, and near a few different options of activities (hiking and garden). It also has a beautiful pool and grounds!

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's pleasant to stay this great hotel. I had good experience w/hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel close to Shiang Shan
The hotel is good. The main complaint is about the practice of charging 50 yuan for a bag of tea, which was not warned in English.

10/10 Excellent

Aaron, Knoxville, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Overall this hotel was great given its proximity the Beijing Botanic Garden where I needed to visit. The hotel was clean, spacious, and comfortable. I found the beds to be the most comfortable of any hotel during my 3-week stay in China. If I return to Beijing I would definitely stay here again.

10/10 Excellent

CARLOS, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay at the Fragrant Hill Empark Hotel
went with family for holiday.Resort is beautiful and comfortable.It is close to summer palace and the Botanical garden.It takes about ten minutes to the summer Palace by taxi which is inexpensive.However,calling a taxi home is a problem,so beware.This resort is quite far from the city centre and takes about 45 to 50 minutes by taxi.Ideal for resting for few days after busy touring in Beijing before departing.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Skin deep ...........
I stayed 9 nights there. It was clean and great the first day checked in, however, it was different the rest of the days. I believe, this was due to there was insufficent checking on the room cleaning service each day.

10/10 Excellent

Ravi, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and comfortable stay
This hotel provides a silent and comfortable stay. Every employee takes care of your privacy and rest.
Outdoors
Fruit market nearby
Supper at the Hotel
Front lobby of hotel

10/10 Excellent

Ravi, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very beautifully decorated
Every corner of this hotel is aesthetically decorated and at places it looks very expensive abode. Care is taken not to disturb your peace of mind and every facility to unwind your senses silently observed.
Big bowl with elephants
Front

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
lage der unterkunft gut personal an der reception spricht nicht englisch Frühstück blos asien food fast kein intercontinental Frühstück toast und butter mit Marmelade war alles, zimmer müssten renoviert werden Tepichboden sehr fleckig, nicht ein 5 sterne Hotell
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
맘에 드는 호텔
호텔은 편안하고, 주변 경관이 좋더군요. 바로 뒤에 香山公园이 있고 근처에 北京植物园이 있어서 마음을 휴식시키기에도 좋구요. 다음에 그지역을 가면 다시 묵고 싶은 곳임.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不错
很不错，酒店宽敞，房间很安静。自助早餐也很丰富。值得推荐！遗憾的是冬天无法使用泳池
Stayed 3 nights in Jan 2018

8/10 Good

Jian Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房内设施有些陈旧，早餐种类比较不太丰富。游泳池和温泉不错，人很少，水也干净。酒店位置离香山很近，可以顺便锻炼身体。
Stayed 1 night in Jan 2018

8/10 Good

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I really enjoyed a few days in this northern part of Beijing. The hotel was clean and confortable, very near to the Botanical Garden. Check-in warm, fast and professional. Good experience in a "different" Beijing.
Stayed 5 nights in Jul 2017

8/10 Good

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在香山游玩不错的酒店
酒店的泳池不错，不过服务员让住店客人尽量用客房浴巾，不愿意提供浴巾，说是主要给非住店客人用的。

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
가성비 매우 높은 호텔
한국말 하는 직원이 있어서 매우 편했어요~ 베이징 중심가에서는 거리가 좀 되지만 북경식물원 가시는 분들께는 추천합니다. 호텔에서 조금만 걸어 나오면 버스 차고가 있어 베이징 시내로 출발하는 버스를 편하게 탈 수 있어요. 객실도 전반적으로 깨끗하고 괜찮습니다.

8/10 Good

Andrey, Хабаровск

Отель для отдыха от городской жизни
Fragrant Hill Empark Hotel расположен в предгорьи Fragrant Hill, недалеко от летней императорской резиденции. Природа красивая, парк отеля - тоже. Само здание отеля уже не новое, но интерьер холла симпотичный. Номера неплохие, но не новые. Завтрак на оценку "3".

8/10 Good

xue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体感觉还好，适合渡假。

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
eens maar nooit weer
Hieronder de informatie die wij hebben gekregen van Expedia er achter heb ik zij een aantal dingen iets achter gezet. Hotelvoorzieningen • Aantal kamers: 224 • Aantal verdiepingen: 3 • Bar / Lounge (is er niet) • Ontbijt (toeslag) • Koffiebar of café (is er niet) • Conferentieruimte • Stomerij • Kapsalon (is er niet) • Fitnessclub • Hulp bij uitstapjes/tickets (Moeten zij wel Engels spreken) • WiFi (toeslag) (gratis) • Meertalig personeel (Chinees, Chinees en Chinees) Gezinsvriendelijke voorzieningen • Binnenzwembad • Outdoor tennisbaan • Koelkast (minimini bar) Internet Beschikbaar in alle kamers: WiFi (toeslag) Is gratis en niet altijd te ontvangen , Gratis kabelinternet Beschikbaar in een aantal gemeenschappelijke ruimtes: Draadloos internettoegang ( 80 CNY per dag ) Kamervoorzieningen • Balkon (geen balkon) • Koelkast (Minimini bar) • Koffiezetapparaat / waterkoker (alleen water koker) • Gratis mineraalwater (gewoon flesje water) • Turndownservice • Privébadkamer • Gratis toiletartikelen • Föhn (deed het niet) • Slippers • Bad/douchecombinatie • Kluisje op de kamer • Bureau

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店环境好，设施齐全，服务非常到位，值得称赞的一家五星级酒店。
酒店环境很棒，设施齐全，价格合理性价比很高，物超所值。最主要的是服务一流，值得表扬，我们住宿一晚，走的时候把一根白银项链落到酒店洗手间了，过了一天都不知道项链的丢失。直到酒店的服务人员亲自打电话问询核实，才恍然大悟，竟然粗心把那么贵重的饰品落下了。酒店毫不犹豫的给我们邮寄了快递，物品物归原主，真是感动万分，再次感谢北京世纪金源香山商旅酒店的服务和细致入微的工作态度。给你们点个赞，有机会还会去酒店入住。

8/10 Good

Chantal, Montmorency

Liked: Room comfort
Le charme suranné
Chambre moins grande qu'annoncé avec une moquette très tachée. Hôtel de luxe vieillissant mais correct situé au pied des collines parfumées dans un quartier très pittoresque. Loin du centre de Pekin et du métro. Il est possible de prendre le 563 jusqu'au métro. Le personnel parle peu l'anglais. La grande piscine est un plaisir.

10/10 Excellent

이나현, 부천

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
훌륭한 서비스
호텔직원분들이 너무나 친절했습니다. 말이 통하지 않아 힘들어하는 저에게... 제가 무엇을 원하는지 제가 원하는것을 잘 해주시고 신경을 많이 써주셔서 너무 좋았습니다.호텔분위기도 너무 좋았습니다.한가지 아쉬움은 좀 외진곳에 있어서 이동하는 시간이 좀 많이 걸렸다는것 빼고는 모두 다좋았습니다.기회가 된다면 휴기로 다시한번 가보고 싶습니다.

8/10 Good

でらしね, 北京

Liked: Cleanliness, staff & service
避暑地のような
避暑地にある風情のホテル。敷地が広く、ゆったりとしている。敷地内には別荘のようにひと棟ごと借りることができると思われる建物がいくつかあった。香山に近い。夏に宿泊したが、紅葉の秋にはもっと混むように想像された。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很乞派，环境很幽静，去香山非常方便，去市区就远了，适合香山度假旅游。

6/10 Okay

けい, 日本

Liked: Cleanliness, property conditions & facilities
植物園の直ぐ側
ホテル全体にリゾートホテル特有の落ち着いた雰囲気があり、とてもリラックスすることが出来した。 ただ、市内からとんでもなく離れた所にあります。

10/10 Excellent

hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort