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Reviews of Free Comfort Holiday Hotel

4 out of 5
Free Comfort Holiday Hotel
Xueyuan South Road ,33, Beijing, Beijing

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 60 reviews" "
Rating 8 - Good. 26 out of 60 reviews" "
Rating 6 - Okay. 17 out of 60 reviews" "
Rating 4 - Poor. 6 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Walid

Liked: Cleanliness
Disliked: Room comfort
Happy to reserve one night not all my stay
It was less then I expect This hotel less then 3* Room without window No body speak english
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Security might be a problem
I had a faulty cupboard door which wasn't a problem for me as I didn't use it. What was the problem was the repairmen entered my room without the hotel noticing me. I happened to return to my room in the middle of the day and saw them in the midst of repairing the door. My laptop and stuff were left on the table as I did not expect anyone to enter my room, it's a good thing nothing was lost.There wasn't any safe in the room to begin with. Wifi didn't work as well, I had to pull the ethernet cable from the router to directly connect to my laptop.
Stayed 2 nights in Mar 2019

10/10 Excellent

Min

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Cheap hotel with good service in Beijing
You cannot expect this kind of 4-star (locally-run) hotels in Beijing to be identical to the 4-star international brand hotels. Staff are polite and respect customers. You may not be treated as a customer if some cheap hotels.

6/10 Okay

KJ, N.Ireland

Liked: Cleanliness, room comfort
Reasonable hotel
We stayed in this hotel for 9 nights. The hotel was clean and tidy with an ample size room. We were disappointed that our room had no window to the outside world, so it was difficult to tell if it was morning, noon or night or what the weather conditions were like outside to prepare suitable clothing. The hotel was a little noisy on a Saturday evening but that's to be expected and on occasions there was a smell of smoke again this was more noticeable during the weekend. There was limited English at the hotel and we found this difficult to book taxis or to get information, also the onsite restaurant has no English nor English menus. The surrounding area also had no English. The area itself is just ok, although taxis to and from the tourist sites and main streets were low priced in and around £4-£7 GBP.

6/10 Okay

Lily, Singapore

Liked: Staff & service
Some upgradings needed for the room as the fixtures are relatively old. Walk to the nearest Dazhongsi subway line #13 is about 20 mins. Need to change 2 subway lines to go to Tiannamen square (line #1) and journey is about 30 mins in total. Nothing much in the neighbourhood. Good service if you speak chinese I guess. Travel time to Peking International Airport is about an hour.

6/10 Okay

Verified traveler

clean, non-smoke
OK, simple and new finish

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base
Billed as 4 star. Not as high a standard as western 4 star. Bit like UK Travelodge. Very comfy bed. No window with view but window which opened into internal light well so very dark. If room with window looking out onto street is required this needs to be made clear when booking. Breakfasts good wide range buffet. Asked for non smoking room. This was a smoking room but no odour of cigarettes although occasional wafts from other rooms. If non smoking room required need to insist on it. Whole of sixth floor is billed as non-smoking floor. Staff in general very helpful.

2/10 Terrible

Oscarms1021, San Jose, Costa Rica

Disliked: Cleanliness, staff & service
Terrible service, not a 4 stars hotel
Cons: 1. I called 15 times before they answered the phone couple of days before my stay to check the address as isn't like shows in expedia map. 2. The staff can't talk fluent english. 3. when I was close I called 5+ times and them after half an hour of trying finally I made it. 4. When I got there they didn't check me in until 30 minutes of waiting, and processed other chinese people that arrived after me during that time. 5. They called me and knock my door at 1:00 a.m. to ask me about my country name, because when they scanned they couldn't read the name (they didn't wait until next morning or better hour to ask). 6. The carpet was old and dirty. 7. I booked non smoking, and I got a room in the smoking floor. 8. I left couple of new shampoo and conditioner (family size) and after also around 20 calls they said nothing was left in the room. 9. locations isn't very convenient. 10. Isn't a 4 stars hotel. Pros: the price and the quite good mattress.

6/10 Okay

bcheu052, Beijing

Disliked: Staff & service
Overall satisfied
What you would expect from a second tier hotel in China given what I paid ($CAD 80). The breakfast was 25rmb but did not have too large o a selection of food.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
nice beds
booked a room 10 days earlier...but was put into a massage room when i turned up, because they were short of rooms. nice beds, and the staff were helpful to change a room for me the next morning.

6/10 Okay

Bob, LA

Many rooms don't have real windows
The price is good. The lobby looks old but still clean. However one thing I don't like about this hotel is that most standard rooms don't have real windows which can look outside. So if you cannot stand not being able to look outside like I am, you have to request having a room with real windows or upgrade your room ahead of time .

10/10 Excellent

Calvin, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You are almost there .............. !
Pleasant and comfortable stay. Service is better than others. You are almost there, if a bit extra effort is pitched in. The hotel will look far better if the outlook of the car parking compound redesigned.

8/10 Good

Matthew, China

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Quiet and nice neighborhood with a clean hotel room. There are lots of places to eat around the hotel but the nearest subway station is about a 15 minute walk.

6/10 Okay

dhruv, Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Almost Messed My Flight
The hotel staff had no English whatsoever, which almost made me miss my flight. I asked them to give me a wake up call at 0600 hrs which they miss. Luckily I had my cell phone alarm. Because of that I miss my public transport to airport leaving me only with expensive taxi option. I ask them to keep a taxi ready at 0715 which they misinterpret as 0750. I am at the check out counter and there is no taxi at 0715. They order one, which got there at 0745. God bless the cab driver who was fast enough. Otherwise I was almost sure that I will be missing my flight. on the upside, the location and the room were very comfortable.

8/10 Good

Matthew, Salamonski

Liked: Cleanliness, property conditions & facilities, room comfort
Affordable accomodation
The room is good value and the bathrooms are well maintained. The internet works well, and the staff is mostly helpful. The area has a McDonalds, KFC, supermarket and delicious street meat place all across the street. I do not have any criticism of the overall experience personally, however, for someone who may not speak Mandarin, the location is difficult to convey to taxi drivers. I am a Mandarin speaker so I did not find this an obstacle, but if you are a tourist then it might be a headache trying to get back to the hotel each night.

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Cheap but nothing else
In no way is this a 4-star hotel. Our room didn't even have a window.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap but authentic location
The hotel was nice, but certainly not what you would expect in a business class hotel in the U.S. or Europe. The staff were helpful, but spoke hardly any English. I never ate at the hotel restaurant, because there is just so much local fare, so amazingly cheap around the area. Although the subway is a bit of a hike, there are a lot of buses nearby. It is pretty easy to get to Zhongguancun, Wudaokou or Downtown as you like. The one area that the hotel fell down on was cleanliness. It was apparent that they hadn't vacuumed under the beds in quite sometime. Strangely, it also seemed like there was a "two sheets of paper" limit in the room, for some reason.

6/10 Okay

VTR512, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay
The hotel is rather old run down,at the time I arrived it took staff 25minutes to find my booking. The room is spacious,however, fittings are tired and there was a damp smell to the room and corridors. The airconditioning was not working properly as it did not blow any cold air and was quite noisy. Carpets were a little dirty and bathroom was far below standard advertised. The only great thing about my stay at this hotel, was the location and the internet wifi connectivity and speed. This hotel will not be high on my list for my next trip.

6/10 Okay

Walid, Beirut

Liked: Cleanliness, staff & service
Far from the centre but near my exhibition
Was not bad comparing the rate

8/10 Good

Jason, Toronto, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad but could be better
Generally positive. The hotel is in a nice neighborhood with many kinds of Chinese food right at door step. If you want a quick bite of taste from home McDonald's and KFC are only 5 minutes of walk away. Subway stations were a bit further at about 10-15 minutes of walk but it was ok. Quite a few universities in the area, making it relatively safer than others. This hotel has smoking rooms and i was assigned to one of those, and i am a non-smoker personally so it was quite annoying to me. Windows were dusty on the outside but it was Beijing. Hotel was right beside a train track so if you are not an early morning person, expect some noise as the sun rises.

8/10 Good

MAXIM

Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2018

4/10 Poor

Lore, Santiago de Chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sucio
El hotel es decepcionante. Hay un olor intenso a humedad. Las alfombras de los pasillos y de las habitaciones están manchadas y se aprecia que no se aspiran con frecuencia. En nuestra habitación debimos solicitar que aspiraran porque no lo hacían. Encontramos en las esquinas del baño y de la habitación con polvo o tierra. Tambien nos encontramos con una cucaracha. El techo del baño estaba con moho.
alfombras manchadas
cucaracha en la habitacion
polvo en las esquinas de la habitacion
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
尚算整洁和寛闊的房間
樓下多食肆還不錯的

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
good hotel but the value not complete
For Beijing I decided to book a hotel for a higher price as I expected at least one person is able to speak english however i was wrong...luckily i was with a chinese friend of mine who checked me in which was actually not the problem. When i wanted to get directions (in english or at least with the chinese app) the receptionists just starred at me and expected me to reply in english. the room was okay however there is a window but no daylight at all so it seems its always in the middle f the night no matter if you wake up or go to sleep.

8/10 Good

SANGHYUN

Liked: Staff & service, property conditions & facilities, room comfort
가성비 좋음
최근 객실 리모델링해서 가성비 좋음. 지하철역이 좀 먼거 빼고 문안함

8/10 Good

SANGHYUN

Liked: Staff & service, room comfort
화장실에서 바퀴벌레 나옴. 그것 빼고 가성비 괜찮음

4/10 Poor

Erich Richter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

やんじ, 武漢

Liked: Cleanliness, room comfort
値段の割に結構いいホテル
チェックインの時に予約が入ってないと少々手間取ったが部屋も値段の割に綺麗で快適でした。地下鉄の駅大钟寺は歩いて15分と少々遠いですがバス停は歩いて3分程度で便利。北京で5,000円/泊程度のホテル3件泊まりましたが一番コストパフォーマンスがいいホテルでした。強いて言えばシャワーの水圧が少し弱いくらい。従業員の態度も良かったです。

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpo e confortável
As premissas do hotel são modernas e o quarto confortável. Staff pró-ativo e gentil, porém poucos falam inglês.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
商旅出差不錯選擇
商旅出差不錯選擇

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段もちょうどで快適なホテル
グレードアップされましたので感動です。ホテル内の安全性、清潔感とても抜群です。特に、周辺にはスーパーもあり、食事する場所がたくさんありますので、とても便利です。駅からはかなり離れてますので、交通は少し不便です。タクシーを利用するしかありません。

8/10 Good

KAI-CHIEH, 台灣

Liked: Staff & service, property conditions & facilities, room comfort
此處唯獨地方偏僻不方便

10/10 Excellent

hongjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sungwook

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Trevligt men avlägset.
För priset är hotellet okej men det finns inte mycket att göra i närheten. Tyvärr ligger hotellet något avlägset om man vill använda offentlig transport. Det tar ca 15-20 minuter att gå till tunnelbanan men det går bussar alldeles i närheten. Dock avråder jag från att ta bussen i Beijing, speciellt under sommarmånaderna. Hotellet är ganska slitet och det är lyhört men sängen var bekväm. Servicen var över förväntan och all personal som jag träffade under de sju dagar jag bodde på hotellet var vänliga och hjälpsamma. Det verkar alltid finnas en personal som kan engelska men denne befinner sig inte alltid i receptionen så man kan få vänta en stund om man behöver hjälp och inte kan mandarin. För övrigt finns det många billiga restauranger i området då det ligger ett antal universitet just i den här delen av staden.

6/10 Okay

Verified traveler

Liked: Room comfort
value for money
Quiet, non smoke, finish a bit old overall good value

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不错的地方 离得也近。。。。。 东西也还不错

8/10 Good

lingzhi, 风的国度

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
满意
感觉不错，卫生环境够干净。对于酒店工作人员的态度很满意。

8/10 Good

Sato, Japan

Liked: Cleanliness
駅から遠いが、バスが使えれば問題はない。予約した時の地図と実際の位置がちがっていた。
値段は安いが中国にしては高いかも。タオルの交換が毎日ではなかった。英語はあまり通じない。ビジネスホテルとしては普通だと思う。

8/10 Good

Jiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
点评
没窗户。服务三星级。地理位置还行，但周边环境不好。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
总体不错
地理位置很好

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備都還不錯～
似乎除六樓之外，其他樓層室內仍有煙味（但是，本人習慣了，並不足以構成困擾）。另外，雖然室內皆有無線網路，但是，有時訊號微弱，上網速度過慢。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Tidy
The room is simple and tidy. One floor is reserved for non-smoking customer.

8/10 Good

Ivy

Liked: Cleanliness, staff & service

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
交通不便
ホテルが立派ですが、交通が不便です。MAPが違ったせいで、3回タクシーが拾って、やっとホテルに着いた。店員のサービスは4っ星ホテルのランクがちょっと会わない。変な私服で接客するのは、ありえないです。

8/10 Good

xuweiwei, beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
挺舒服，出差会选择
挺舒服，出差会选择