Ratings based on 396 Verified Reviews

4.2 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from c

Beijing 3 days

Posted Apr 23, 2017
Nice location, beautiful hotel, sweet people and great food at the restaurant. Lunch buffet prices a bit Sauer but big vaiarity of food. Taxi can be difficult to take unless you are wiloling to pay a bit more...
Comment from Hotel Management
Apr 26, 2017 by Grand Hotel Beijing, Hotel Management
Thank you for sharing your experience with us.We hope that you will give us the opportunity to provide you with a better experience the next time you're in our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Nice Hotel very Chinese Style

Posted Mar 30, 2017
Cons: the wifi connectivity!!!! please
It was good experience, hotel very nice, really Chinese style, like details on the chairs, the bathroom, the furniture, the hotel social places. Very nice. and staff always helpful. The only downside is the wifi. The connection was not good and when there was connection, the speed really slow. We decided to go to the Great Wall with the hotel plan that they offer. I believe is either A or C. dont remember well. So just in case you decide for this, the price is 400yuan/person which is ok because it includes in this order: visit to a Silk factory, visit to Ming Tombs, visit to Jade factory with lunch included (the lunch was really good, it was Chinese food and in those round tables where you share the food with everyone else in the tour) after lunch then the Great Wall. I think is ok. This would take the whole day starting at 7am and coming back at the hotel around 6pm. The hotel is really close to Tiananmen square and to the other side there is this commercial street called WangFuJing, it has like 3 malls and all little stores on the sides. Really liked it if you dont care too much about the wifi our if you have a Chinese phone with data or if your plan offers international roaming...
Comment from Hotel Management
Apr 1, 2017 by Grand Hotel Beijing, Hotel Management
Thank you for sharing your experience with us.We will strive to improve the speed of Wi-Fi,and maintain a good network environment. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
5 out of 5
by Pat

Sophie was the best

Posted Feb 23, 2017 on Hotels
The hotel staff were amazing. Specifically, the girl who greeted me with a map and directions of the local area, as well as local attractions was excellent. She was willing to help make my stay as enjoyable as possible. Her name was Sophie and she was very friendly, helpful and welcoming.
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Thank you for sharing your experience with us.We hope that you will give us the opportunity to provide you with a better experience the next time you're in our hotel.
4 out of 5
by A verified traveler

Great Hotel

Posted Feb 21, 2017 on Hotels
convenience area
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
We would like to thank you again for posting your review. We look forward to welcoming you back in the future!
5 out of 5
by Bo

convenient and clean hotel

Posted Feb 19, 2017 on Hotels
Amazing view and good hotel service. The hotel doorman Mr. Guo was nice and friendly.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
We would like to thank you again for posting your review. We look forward to welcoming you back in the future!
1 out of 5
by A verified traveler

Posted Dec 22, 2016 on Hotels
Requested nonsmoking room but room smelled badly of smoke. Asked to change room but then received one with two small beds instead of a king (I was travel solo)
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Thank you for sharing your experience with us.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
5 out of 5
by A verified traveler

Posted Dec 14, 2016 on Hotels
Good stay
5 out of 5
by A verified traveler

Nice hotel and good location.

Posted Nov 24, 2016 on Hotels
My stay in the hotel was amazing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2016 on Orbitz
Old fashioned 5 star hotel, still nice though. Good for the great location, cleanliness, and comfort rooms.
5 out of 5
by A verified traveler

Perfect Hotel in Beijing

Posted Nov 15, 2016 on Hotels
Great hotel, excellent locations, two blocks from forbidden city and two blocks from real Chinese market and also malls.