DO NOT stay at this hotel if you are a Westerner or if you don't speak Chinese. The English language skills of the entire staff is entirely inadequate, and you will not be able to accomplish anything without a lot of difficulty and wasted time. The rooms are very nice and the overall conditions are great. The breakfast is a bit disorienting but plentiful. The dinner buffet is excellent and well priced. But the lack of English speaking staff disqualifies this hotel for anyone who is not a Chinese speaker. Also they say "airport shuttle". But this translates into "We will call a taxi for you to go to the airport." Every interaction with staff was aggravating and time consuming. Not their fault, they just don't speak English. If you are a Westerner, spend the extra money to stay at a business class hotel where they speak English and can take care of your needs promptly.
Comment from Hotel Management
Feb 20, 2016 by daisy, Hotel Management
Dear guest, Thank you for your stay at the Grand Metropark Yuantong Hotel Beijing and the feed-back you gave us. Hotel sets in the same complex with Meilanfang Grand Theatre and is steps away from Chegongzhuang Subway interchange station (Line 2 and 6). It is surrounded by Xizhimen, Beijing Zoo, Beihai Park and Houhai Bar area. It takes about 20 minutes by car to the Forbidden City, Tian’anmen Square and Wangfujing Pedestrian Street. The airport shuttle bus is available every 30 minutes. All rooms are luxuriously decorated，with free internet access. A hearty international buffet spreads are served at Victoria Café, while Chinese dishes and hotpot are available at Prince Restaurant and Cuisine Hot Pot Master. Alternatively, guests can spend a relaxing afternoon at Metropolitan Bar, enjoying coffee and refreshing beverages. We hope we will have the pleasure of welcoming you back.