Ratings based on 140 Verified Reviews

4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Nice higher end hotel in Beijing

Posted Nov 6, 2016 on Hotels
Check in was smooth, they required a damage deposit which they actually charged through then refunded during check out. WIFI was free but it waz very spotty and many sites like Facebook and instagram were blocked perhaps by the country? I was surprised when I entered the room, it was very spacious and bright. Nice glass desk and work station. King size bed was very comfortable. Kettle and instant coffee and tea. 2 complementary bottled water was a nice touch. Bathroom was also very spacious and nice, separate large tub and shower. The shower have a rain shower head and a spray head, the rain shower doesn't work very well with the tight shower space and the spray head although adjustable was a little awkward to use. Housekeeping service was very good. Check out was smooth. A bit on the pricey side, but will probably stay here again because of the location was convenient for my visiting purpose.
5 out of 5
by A verified traveler

Great location and nice staff

Posted Oct 29, 2016 on Hotels
Nice staff. The cleaning lady noticed my medications left on the table. She provided extra bottles of water for me and also mentioned that they have some medications for cold and cough that I can ask for.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2016 on Hotels
5 out of 5
by A verified traveler

Nice place, but some staff don't speak english.

Posted Aug 22, 2016 on Hotels
Nice staff, but they don't speak english so well, but they always trying to be helpful. We had breakfast (which was not included in the room price), however on checkout they forgot to charge us the price. We tried to tell them that we had had breakfast, but they just told us we were done with the checkout... So we left for the airport. Thus after we left, we got a call and had to transfer the money to them via Wechat...
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is located right next to subway station exit

Posted Dec 28, 2015
Pros: Location
Cons: Actually if someone talks at the corridor, the guest could hear inside the room.
The temperature of air-con is a bit hot inside the guest room and it is hard to tune it down.
3 out of 5
by Jonathan from Bay Area

Do not stay here if you don't speak Chinese!

Posted Dec 6, 2015 on Hotels
DO NOT stay at this hotel if you are a Westerner or if you don't speak Chinese. The English language skills of the entire staff is entirely inadequate, and you will not be able to accomplish anything without a lot of difficulty and wasted time. The rooms are very nice and the overall conditions are great. The breakfast is a bit disorienting but plentiful. The dinner buffet is excellent and well priced. But the lack of English speaking staff disqualifies this hotel for anyone who is not a Chinese speaker. Also they say "airport shuttle". But this translates into "We will call a taxi for you to go to the airport." Every interaction with staff was aggravating and time consuming. Not their fault, they just don't speak English. If you are a Westerner, spend the extra money to stay at a business class hotel where they speak English and can take care of your needs promptly.
Comment from Hotel Management
Feb 20, 2016 by daisy, Hotel Management
Dear guest, Thank you for your stay at the Grand Metropark Yuantong Hotel Beijing and the feed-back you gave us. Hotel sets in the same complex with Meilanfang Grand Theatre and is steps away from Chegongzhuang Subway interchange station (Line 2 and 6). It is surrounded by Xizhimen, Beijing Zoo, Beihai Park and Houhai Bar area. It takes about 20 minutes by car to the Forbidden City, Tian’anmen Square and Wangfujing Pedestrian Street. The airport shuttle bus is available every 30 minutes. All rooms are luxuriously decorated,with free internet access. A hearty international buffet spreads are served at Victoria Café, while Chinese dishes and hotpot are available at Prince Restaurant and Cuisine Hot Pot Master. Alternatively, guests can spend a relaxing afternoon at Metropolitan Bar, enjoying coffee and refreshing beverages. We hope we will have the pleasure of welcoming you back.
3 out of 5
by A verified traveler

It's not a four star hotel

Posted Oct 30, 2015
The stay was ok but not worth the money staff hardly speak any English I had to change the room twice Air conditioning is not working the room is boiling no one seems to know how to reduce the temperature wifi is very bad Will never stay in again
Comment from Hotel Management
Nov 7, 2015 by Daisy, Hotel Management
Dear guest, Thank you for your stay at the Grand Metropark Yuantong Hotel Beijing and the feed-back you gave us. Hotel sets in the same complex with Meilanfang Grand Theatre and is steps away from Chegongzhuang Subway interchange station (Line 2 and 6). It is surrounded by Xizhimen, Beijing Zoo, Beihai Park and Houhai Bar area. It takes about 20 minutes by car to the Forbidden City, Tian’anmen Square and Wangfujing Pedestrian Street. The airport shuttle bus is available every 30 minutes. All rooms are luxuriously decorated,with free internet access. A hearty international buffet spreads are served at Victoria Café, while Chinese dishes and hotpot are available at Prince Restaurant and Cuisine Hot Pot Master. Alternatively, guests can spend a relaxing afternoon at Metropolitan Bar, enjoying coffee and refreshing beverages. We hope we will have the pleasure of welcoming you back.
3 out of 5
by A verified traveler

Good Hotel - SLOOOOOOW Internet

Posted Oct 2, 2015 on Hotels
The hotel is ok - BUT the SLOWEST INTERNET CONNECTION EVER. And it is not because of the China Firewall - the cafe just below had so much better connection!
Comment from Hotel Management
Jan 9, 2016 by daisy, Hotel Management
Dear guest, Thank you for your stay at the Grand Metropark Yuantong Hotel Beijing and the feed-back you gave us. Hotel sets in the same complex with Meilanfang Grand Theatre and is steps away from Chegongzhuang Subway interchange station (Line 2 and 6). It is surrounded by Xizhimen, Beijing Zoo, Beihai Park and Houhai Bar area. It takes about 20 minutes by car to the Forbidden City, Tian’anmen Square and Wangfujing Pedestrian Street. The airport shuttle bus is available every 30 minutes. All rooms are luxuriously decorated,with free internet access. A hearty international buffet spreads are served at Victoria Café, while Chinese dishes and hotpot are available at Prince Restaurant and Cuisine Hot Pot Master. Alternatively, guests can spend a relaxing afternoon at Metropolitan Bar, enjoying coffee and refreshing beverages. We hope we will have the pleasure of welcoming you back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Was ok

Posted Jul 8, 2015
Just ok in the Middle of nowhere not on the financial street as they claim
Comment from Hotel Management
Aug 18, 2015 by daisy, Hotel Management
Dear guest, Thank you for your stay at the Grand Metropark Yuantong Hotel Beijing and the feed-back you gave us. Hotel sets in the same complex with Meilanfang Grand Theatre and is steps away from Chegongzhuang Subway interchange station (Line 2 and 6). It is surrounded by Xizhimen, Beijing Zoo, Beihai Park and Houhai Bar area. It takes about 20 minutes by car to the Forbidden City, Tian’anmen Square and Wangfujing Pedestrian Street. The airport shuttle bus is available every 30 minutes. All rooms are luxuriously decorated,with free internet access. A hearty international buffet spreads are served at Victoria Café, while Chinese dishes and hotpot are available at Prince Restaurant and Cuisine Hot Pot Master. Alternatively, guests can spend a relaxing afternoon at Metropolitan Bar, enjoying coffee and refreshing beverages. We hope we will have the pleasure of welcoming you back.
5 out of 5
by A verified traveler

Great times

Posted Jul 8, 2015 on Hotels
it was a great hotel the only downside and i think this goes everywhere in Beijing they need to speak a little more english it was very hard to communicate. Recommend a translator AP before going there.
Comment from Hotel Management
Oct 17, 2015 by daisy, Hotel Management
Dear guest, Thank you for your stay at the Grand Metropark Yuantong Hotel Beijing and the feed-back you gave us. Hotel sets in the same complex with Meilanfang Grand Theatre and is steps away from Chegongzhuang Subway interchange station (Line 2 and 6). It is surrounded by Xizhimen, Beijing Zoo, Beihai Park and Houhai Bar area. It takes about 20 minutes by car to the Forbidden City, Tian’anmen Square and Wangfujing Pedestrian Street. The airport shuttle bus is available every 30 minutes. All rooms are luxuriously decorated,with free internet access. A hearty international buffet spreads are served at Victoria Café, while Chinese dishes and hotpot are available at Prince Restaurant and Cuisine Hot Pot Master. Alternatively, guests can spend a relaxing afternoon at Metropolitan Bar, enjoying coffee and refreshing beverages. We hope we will have the pleasure of welcoming you back.