Ratings based on 443 Verified Reviews

4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

NEVER AGAIN

Posted May 20, 2017
Pros: maybe location
Cons: everything, food, service room interior
Location: walking distance to malls, forbidden city, the square and train
Never again, i asked for a glass of ice, they give me a plastic bag full of ice. i ask for cornflakes, they give it to me in a saucer. food at the buffet looked like it had been sitting there for days ....dried out and rubbery... its not 4 star its more like 2 stars.. dont let the amazing entrance fool you i moved rooms 3 times in 2 days due to bathroom issues. IF YOUR GOING TO CHINA, STAY 5 star it probably wont be 5 stars but a 4star unless its a known hotel around the world will always be a 2 star...... just being honest
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Location close to subway and major attractions

Posted May 5, 2017
Beautifull environment, great breakfast and friendly and helpful staff I would go to this hotel again
4 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Feb 24, 2017
Pros: Location.
Cons: Two : 1. It is OK for the maid not to change the bath towel, but she rolled it up & it stayed wet that way. 2. Bathroom counter was not wiped clean
I had stayed here a few yrs ago, We liked it. It has spacious rooms & a good location. It is good value for what you pay. It is next to the #1 subway station. #2 subway is a few blocks south; it goes to the Airport Express Terminus. One stop on #2 west will take you to Qianmen which is right next to the old chinese quarters. A few stops on #1 will take you to Tian'anmen square. Around the south border of the hotel, you can walk thru some Hutongs & exit to Being Rail Station area. South of the #2 station are two malls, Glory & New World. Behind Glory, there is a Lotte supermarket..It also has #5 subway which you can use to go to Nanluogu Xiang. The breakfast is good overall. I do not recommend the mongolian items which do not have much flavor. The fried dough is not fluffy, Business center can buy air tickets for you. Tickets are more expensive to purchase direct from the airlines. Prices vary greatly depending on departure time.
Comment from Hotel Management
Mar 17, 2017 by Angela Hou, Hotel Management
Thanks a lot for your praise to the location of our hotel.The staff from house-keeping department will improve the procedure of cleaning and checking the cotton fabrics. Look forward to your next staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel with an amazing location

Posted Jan 19, 2017
Pros: Its location and the morning buffet.
Cons: The bar is overpriced even by American standards.
Location: It is near all of the major attractions and a subway station.
The best part of the hotel is that it is located a short distance from most of the major attractions in Beijing as well as the subway station. We stayed in 2 different rooms: The first was a corner room and it was spacious and well kept. The second was a room in the middle and it was much smaller and a little shabbier compared to the first. The hotel staff speaks an adequate English and was able to assist me with flight times and taxis etc. The Buffet is wonderful with a great selection but the bar is very overpriced. Overall, the price is right and you cannot go wrong with this hotel if you are in Beijing to sight see.
Comment from Hotel Management
Jan 25, 2017 by Angela Hou, Hotel Management
Thanks a lot for your praise to the location and breakfast of our hotel.The Forbidden City & Tian'an Men Square are both in the walking distance from our hotel.The 2 rooms you lived are different type in my opinion upon to the location you have mentioned.One is 10 square meters bigger than the other. Hope that you will recommend our hotel to your family members and friends.
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney, Australia

Comfortable

Posted Jan 9, 2017
Pros: Check-in was very easy, the hotel was clean, the breakfast was very good and the room was comfortable
Location: It was hard to say as we didn't arrive there until dark and only stayed for a short time, but it was close to the subway with a nice park nearby.
The hotel was a good place to stay being close to the subway, the only issue we had was trying to find a place to eat (outside of the hotel). The room was comfortable, spacious with a very comfortable bed and nice bathroom. The breakfast was very good, we tried various things on it and enjoyed them all - we would go back here for the breakfast alone.
Comment from Hotel Management
Jan 12, 2017 by Angela Hou, Hotel Management
Thanks a lot for your praise to the location/room facility/breakfast. Look forward to your staying with us and hope that you will recommend our hotel to your family members and friends.
3 out of 5
by Stacey

Short stay in Beijing

Posted Dec 29, 2016 on Hotels
The front desk staff were kind and accomodating. The hotel was clean, room was ok (bathroom was well supplied, but a little tired). Unfortunately people smoke in their rooms and hallways so our room always smelled of smoke. Buffet breakfast is Asian style but good. N Beds were incredibly comfortable!
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thanks a lot for your praise to the service and room facility. For the unconsciously persons who smoked in the room,we will strength the supervision at the hallways or lobby.Look forward to your next staying with us.
3 out of 5
by A verified traveler

Posted Dec 14, 2016 on Hotels
Staff is friendly, but their English is non existent. Rooms are OK, and it is centrally located. Good for work stays, but not a good holiday spot. Wi-Fi was OK.
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thanks a lot for your praise to the service、room facility and location. Look forward to your next staying with us.
5 out of 5
by A verified traveler

Clean and convenient hotel

Posted Nov 21, 2016 on Hotels
Third time staying here, great stay overall! Clean, large, comfy rooms at a great affordable price!
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Thanks a lot for your praise to the room facility of our hotel. Look forward to your staying with us and hope that you will recommend our hotel to your family members and friends.
4 out of 5
Recommended
for Everyone
by A verified traveler from m

Nice hotel. Great location. Good breakfast.

Posted Nov 20, 2016 on Wotif
Pros: The staff were helpful and pleasant. The room was spacious but could have been better cleaned. The breakfast was good.
Cons: Cleanliness of rooms. It would be good if the desk staff could understand and converse better in English.
Location: The area was good. Within walking distance of the plazas and Tiananmen Square.
We had a pleasant stay in Beijing. The hotel was located in a good area, close to good food and shopping. We did lots of shopping at the Silk market. Bargain, bargain, bargain. Taxis were inexpensive. Get the location written in Chinese. The hotel staff did this for us. Great help.
Comment from Hotel Management
Nov 22, 2016 by Angela Hou, Hotel Management
Thanks a lot for your praise to the room facility/location/breakfast. For the room cleaning,we will forward your request to the house-keeping department and improve the cleaning procedures.The hotel is in the walking distance from Wangfujing Avenue & Forbidden City & Tian'an Men Square. Look forward to your next staying with us and hope that you will recommend our hotel to your family members and friends.
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbia,SC

Not convenient

Posted Oct 29, 2016
Pros: The room was a nice size and clean. I really wasn't impressed with this hotel/
Cons: I was there 5 nights and unable to access the hotel even 1 time. I had to use my phone and tether to mycomputer.... cost me nearly $60. Also, when I went to the dinner buffet I was to 120rmb,,, when they learned I was a guest at the hotel it was 125rmb. This makes NO SENSE!!! I left and had a great meal at the mall 1 block away
Location: TS is not far... easiest by metro. If you want restaurant and stores it is a bit of a walk... also dont ask the concierge, UGGH
Comment from Hotel Management
Nov 3, 2016 by Angela Hou, Hotel Management
Thanks a lot for your praise to the location & room facility of our hotel. For the expenses of your room,I couldn't check clearly without your room number,but the access of WIFI is complimentary in the guest room. The metro station of Dongdan is only 3 minutes by walk to reach to.Look forward to your next staying with us.