Generally a lovely, comfortable hotel
Posted Oct 24, 2015
We moved from another hotel, which was terrible, to this one. We are a family with a 4 year old and 7 year old. The hotel was very accommodating to the kids.
The beds are extremely hard, although we found this was the case all thru China.
One night we tried to order room service (I was sick and after an adventure trying to get back to the hotel whilst I'd become suddenly and severely unwell, it was 9.30pm and my husband and kids still hadn't had dinner). My husband called the room service number .. "no english" was the reply. No worries, he zipped downstairs with the room service menu to point to the items we wanted, only to be told the menu was out of date and the only items on offer were not things our (not particularly fussy) kids would eat. Argh!!!
Other than that, the staff were fantastic, the hotel clean, serene and relaxing. Very close to the metro too.
Our room was great, well appointed. Good shower and bath.
We would definitely stay here again!