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Reviews of Jinglun Hotel Beijing

4 out of 5
Jinglun Hotel Beijing
3 Jianguomenwai Avenue, Beijing, PEK

Reviews

7.2

Good

Rating 10 - Excellent. 81 out of 569 reviews" "
Rating 8 - Good. 246 out of 569 reviews" "
Rating 6 - Okay. 164 out of 569 reviews" "
Rating 4 - Poor. 56 out of 569 reviews" "
Rating 2 - Terrible. 22 out of 569 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gerry

Stayed 4 nights in Nov 2023

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with reasonable price.
Stayed 2 nights in Aug 2023

6/10 Okay

SEIGI

Business traveler
Liked: Cleanliness, staff & service
location is good, inside a bit hackneyed
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The bed room carpet need to be replaced. Too old. Too dirty
Stayed 3 nights in Jan 2020

8/10 Good

Yung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly specially the room service 👍
Stayed 5 nights in Dec 2019
Response from Steve Zhang on Dec 19, 2019
Dear guests: I'm very glad to see your comments. I hope that your visit to Beijing did not disappoint you. We're willing to entertain our guests with our enthusiasm and hope that the guests staying in the hotel will be satisfied with our service. We look forward to seeing you again. 报错

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Steve Zhang on Dec 18, 2019
Dear guests: Thank you for staying in Jinglun Hotel. Your satisfaction is the driving force of our work. We will work harder for the guests in the hotel and look forward to your coming again.

8/10 Good

Jianwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wei
It was early when I got hotel and I wasn’t feeling good. Many people were in the lobby so there was no room. I waited about 2hours then I talked staff to wish have a room....staff was very friendly and gave me a room just cleaned. Thank you so much!
Stayed 3 nights in Oct 2019
Response from steve zhang on Nov 3, 2019
Dear guests: Thank you very much for choosed the Jinglun Hotel. The rental rate of the hotel is relatively high in recent time. In addition, it is early for you to arrive at the hotel, so there are many guests in the hall. We will try our best to provide convenience for our guests. We look forward to seeing you again.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just ok, fair service for the price. Location not very convenient for dinning options around
Stayed 2 nights in Jul 2019
Response from Steve Zhang on Oct 8, 2019
Dear guests: Thank you for stayed in the Jinglun Hotel, the four floor of the restaurant has a flavored restaurant, the lobby has western fast food and Japanese style. If you like other flavor restaurants, you can go to the concierge, and the hotel staff will help you find it. We will try our best to meet the needs of the hotel guests. Welcome again!

8/10 Good

Jawaherul Kazi

Disliked: Staff & service
Stayed 2 nights in Sep 2019
Response from Steve Zhang on Oct 8, 2019
您好，感谢您入住京伦饭店，京伦饭店一直秉承“京伦的微笑，首都的骄傲”竭诚招待来自世界各地的宾朋。希望您喜欢在北京的旅游。欢迎您再次光临！

8/10 Good

Bernard

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2019
Response from Steve Zhang on Sep 15, 2019
Dear Guest: Thank you for stayed in Jinglun Hotel. The hotel has been adhering to the principle of "Jinglun's smile, the pride of the capital". This year is the 35th anniversary of the establishment of Jinglun Hotel. Welcome friends from all over the world. We also try our best to serve them. Welcome again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Steve Zhang on Sep 9, 2019
Respected guests: Thank you for stayed at Jinglun Hotel. Your satisfaction is our greatest pride. We will continue to work hard to make the guests feel at home. We look forward to your coming again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near buildung
Stayed 2 nights in Sep 2019
Response from Steve Zhang on Sep 9, 2019
Respected guests: Thank you for stayed at Jinglun Hotel. Your satisfaction is our greatest pride. We will continue to work hard to make the guests feel at home. We look forward to your coming again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Steve Zhang on Sep 9, 2019
Respected guests: Thank you for stayed at Jinglun Hotel. Your satisfaction is our greatest pride. We will continue to work hard to make the guests feel at home. We look forward to your coming again.

6/10 Okay

Danny

Stayed 2 nights in Aug 2019

8/10 Good

Xiaoli

Liked: Cleanliness, room comfort
Somehow, this property could not call a regular taxi for me. Since I don't have a Chinese mobile phone, I relied on hotels to call taxi for me. This is the first time I got an answer that since I don't have a mobile number, they can only call a premium cab service for me, which is three times the normal cab price. Ridiculous.
Stayed 2 nights in Jul 2019

8/10 Good

Holly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Steve Zhang on Jul 28, 2019
Respected guests: Thank you for staying in Jinglun Hotel. Your satisfaction is our greatest pursuit. We will continue to make efforts to let more guests feel the warmth of Jinglun. We look forward to seeing you again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor English staff rude no service terrible restaurant
Stayed 8 nights in Jul 2019
Response from Steve Zhang on Jul 28, 2019
Respected guest: Thank you for stay in Jinglun Hotel. Your question has been reported to the hotel management. The hotel management requests the catering department to strengthen the English training for the staff. Regular assessment of the staff in English. Welcome to visit us again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Steve Zhang on Jul 31, 2019
Respected guest: Thank you for stayed at Jinglun Hotel. Your satisfaction is our greatest pursuit. We will try our best to serve you and hope you have a good trip in Beijing. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Stayed 6 nights in Jul 2019
Response from Steve Zhang on Jul 20, 2019
Respected guests: Thank you for staying at Jinglun Hotel. It's a great honor to receive your recognition. We will make greater efforts to improve our service level and meet the needs of our guests. I wish you a happy life and look forward to your coming again.

2/10 Terrible

Hannah, Singapore

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old, dusty, and no proper service level as a 4 star hotel. never go again.
Stayed 4 nights in May 2019
Response from Steve Zhang on May 22, 2019
Distinguished Guest: I am ashamed to see your comments. I feel that we should strive to improve our service standards to meet the needs of different guests. I hope we can have the opportunity to serve you again.

2/10 Terrible

T.Enkhtaivan

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
There was nothing really to like for the price I paid which was about $98 usd per night. Everything was in poor condition. The room they checked me in wasn’t room that was shown on the picture. When I tried to tell them about it, the manager at the reception pretty much pretended that he didn’t know english that well.
Stayed 8 nights in Apr 2019
Response from Steve Zhang on May 14, 2019
Distinguished Guest: Thank you very much for your stay and sharing. I am sorry for the inconvenience you have experienced. The hotel has asked the Department to strengthen the English training of its staff. Jinglun Hotel looks forward to seeing you again!

6/10 Okay

te lin

Liked: Staff & service
Stayed 1 night in Apr 2019
Response from Steve Zhang on Aug 1, 2019
Respected guest: Thank you for your comments. Although you did not say anything, I feel that you have a high expectation of the hotel. Maybe there are some dissatisfaction with our work. We will learn from experience and continue to learn. We will strengthen the training of staff in our work to satisfied our guests. We look forward to your coming again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to return to the Jinglun after something of an absence. Everything that was grand before remains grand, and the continuing remodelling of rooms continues apace.
Stayed 3 nights in Apr 2019
Response from Steve Zhang on May 3, 2019
Distinguished guests: I am very glad to learn from your message that you have left such a good impression. I hope you can continue to pay attention to Jinglun Hotel in the future, and tell us more feelings and experiences when you stay in the future. I warmly look forward to your coming again!

2/10 Terrible

Rajendra

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced with bad WiFi, Food, Air Con & Decor.
AVOID, AVOID, AVOID . . . Hotel didn't turn on the air-conditioning and windows so small they let in no fresh air, WiFi barely usable, Gym equipment was poorly maintained and in the case of the bike it was broken and presented a risk of injury, breakfast buffet cold and not stocked adequately, general decor so retro (in a bad way) compared to newer hotels in Beijing which are the same or just 10% more like the Marriott. I literally have no positive things to say except the staff were ok and the location in CBD was handy. Please avoid. Beijing has so much better you can find better. This place is outdated and not suitable for couples, business trips or any other traveller I can think off. Hotels.com do you not check out these places and validate the quality?
Stayed 4 nights in Apr 2019
Response from Steve Zhang on Apr 28, 2019
Thank you for staying in this hotel. Maybe this experience makes you feel a little sorry. It also makes us feel that our service has improved a lot. We will train our staff in the hope of providing better service to our guests. We look forward to seeing you again. Thank you!

8/10 Good

Verified traveler

Stayed 5 nights in Apr 2019
Response from Steve Zhang on Apr 28, 2019
Thank you for stayed in this hotel. I hoped our service will satisfy you. I hoped you had a pleasant trip to Beijing. Looking forward to your visit.

8/10 Good

James

Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2019
Response from Steve Zhang on Apr 28, 2019
Distinguished Guest: Hello! Thank you for your comments. Jinglun Hotel strives to continuously create a warm and comfortable living environment for its guests, and meets the requirements of different guests with the highest cost-effective ratio. Jinglun Hotel looks forward to seeing you again!

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn't go there again. The lobby looks great! But it's an old building and they're trying to make it look nice. No AC and it was difficult getting into their WIFI. Smell kinda funny too. Maybe $60, but not worth $100 that we paid for. It's in a busy street too, so traffic will be loud and be ready to have google translate to go!
Stayed 3 nights in Mar 2019
Response from Steve Zhang on Apr 30, 2019
Distinguished Guest: Thank you for choosing to stay in Jinglun Hotel and offering a pertinent and valuable evaluation. The hotel has plans to update its facilities step by step. We are very sorry for the problems you have encountered. We will try our best to improve the hotel facilities to meet the needs of the hotel guests. We hope you can give us the opportunity to correct them.

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good choice
Perfect service,great location, attentive staff.Great Tv choice and useful metro station nearby beside buying places
Stayed 1 night in Mar 2019
Response from Steve Zhang on Jun 13, 2019
Respected guest: Thank you for your comments. It is the direction of our efforts. I hope you will have a better experience next time.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from JL on Feb 27, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Luke

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from JL on Nov 8, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Yacov

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A hotel where the staff never smiles!!! Not friendly. The first 4 nights I paid $90/night but when I wanted to extend my stay in 2 days they asked $145/night for such a low level place
Stayed 4 nights in Oct 2018
Response from JL on Oct 23, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MochSiddik, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to Muslim restaurant.
The hotel staffs are very helpful and friendly. Everything and facilities I need from the hotel, I got it.
Stayed 3 nights in Oct 2018
Response from JL on Oct 23, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Danny

Liked: Cleanliness, staff & service
Can use a little renovation . Decent lobby , good
It is a hotel had it’s glory days, and they still think so, however , age and not-up-to-par maitenanance reveal the true state of it, especially once you stepped into the room. It calls for some renovation. My minor. complaint would be; there is not a sofa chair but two dinner chairs there, hard to think you are relaxing when sitting in a dinner chair. The location is great though, two subway lines re near by.
Stayed 5 nights in Sep 2018
Response from JL on Oct 8, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

john, singapore

Liked: Staff & service
Very helpful staff
My parents were alone and I called front desk to support. They were so helpful and constantly kept a look out for them. And even gave me timely updates while I was away for work. This really feels very assuring. I appreciate them.
Stayed 4 nights in Sep 2018
Response from JL on Oct 8, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018
Response from JL on Sep 27, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

David

Liked: Room comfort
Disliked: Property conditions & facilities
Tired
Tired hotel in every respect. Needs a major refurbishment
Stayed 4 nights in Sep 2018
Response from JL on Sep 17, 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from JL on Sep 17, 2018
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Juan Hee Edward

Quality of the room is rather bad
Nil
Stayed 3 nights in Aug 2018
Response from JL on Sep 5, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

hung leo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018
Response from JL on Aug 16, 2018
感谢您入住我们的酒店。非常感谢您的反馈！

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
nothing different between Executive Floor and non Executive Floor . what a surprise !
Stayed 7 nights in May 2018
Response from JL on Jun 6, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Judy, California, USA

Need to improve everything I rated
Stayed 5 nights in May 2018
Response from JL on Jun 1, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Steph, USA

Liked: Property conditions & facilities
Disliked: Room comfort
The location is very close to the YongAnli metro and the Silk Market. Walk is about 5-7 minutes. Food choices in the area are rather limited. Note that this is a Chinese run hotel, overall it is not up to Western standards. Lobby is bright, rooms are adequate and a bit dated. Our biggest complaint was the air conditioning in our rooms 1206 and 1208 would never go below 25C even after reporting the problem. The TV has 1 English channel--CNN and 1 channel alternating English and Chinese movies. The same 2 movie choices play each night. I watched Die Hard 3 times. It was adequate, but uncomfortable from the heat & humidity. Did not get a response from staff on shutter from airport and the car cost was 440 yuan. Ask for return shuttle at check-in. It is only provided on certain days.
Stayed 3 nights in Apr 2018
Response from JL on May 9, 2018
感谢您入住我们的酒店。非常感谢您的反馈！

10/10 Excellent

Pei Li

Liked: Staff & service, property conditions & facilities, room comfort
Good location, stable internet
It is in between 2 stations Guomao and Yonganli - and very proximate to the CBD area. The rooms are spacious but a little dated, furniture needs a bit of upgrade.
Response from JL on Apr 23, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

mickey, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location,
I think the location is very good, you can reach to the mall by walk in 15min, and it is near from the subway station. room condition is not very bad also not very good. if you have a chance to stay on a business trip to Beijing I recommend this hotel.
Stayed 3 nights in Mar 2018
Response from JL on Apr 4, 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

saisai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The location is very good, close 2 subway station. But I booked one bed, they gave me a standard room with 2 bed. Or they can gave me one bed which is near the corner, they told me the room is quite small. The point is I booked already, why they do not keep a room for me?! Generally the room is quite small. Near this hotel, there are plenty of hotels. I will try not to stay here any more.
Stayed 2 nights in Jan 2018
Response from JL on Feb 27, 2018
对于您不愉快的体验，我们深感抱歉。我们将努力解决您所碰到的问题。感谢您与我们分享宝贵意见。

8/10 Good

An, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice position
Quiet Environment and comfort facilities. The staff are friendly.
Stayed 2 nights in Dec 2017
Response from Max on Dec 20, 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
Good location. Reasonable Price
Stayed 1 night in Nov 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017
感谢您入住我们的酒店。非常感谢您的反馈！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
感谢您入住我们的酒店。非常感谢您的反馈！

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service
My husband and I have a relaxing stay at Jinglun Hotel. At first the hotel did not find our Hotel.com reservation. The staff (Ms Cui ) went extra mile to help confirm our reservation by allowing us to stay at a upgraded room for one night. The next morning she confirmed our Hotel.com confirmation and allow us to stay in the upgraded room for the rest of the 5 days. The hotel location is very close to metro stations for Line 1. Most impressive service is the airport shuttle service at this hotel. I will come back to Junglun if we are in Beijing again.
Stayed 5 nights in Aug 2017