Posted Dec 28, 2016
My stay was from 4/12/16-11/12/16 in room 616, This hotel is in a strategic location with lots of restaurants,within walking distance to Tiananmen Square and Qianmen Street. Heater in the room was good. Neighborhood was lovely and the hotel pricing was reasonable. I agree with the feedback given by some guests who pointed out that the housekeeper did not sweep the floor and wipe the table. To be fair, most of the staff I spoke to were good and helpful, especially the two male & female middle-aged staff. Unfortunately, only one female staff with single eye-lid and spotting a ponytail was very rude to me and other guests. I reported the incident to the duty manager but he refused to disclose her name. However, he promised to reflect the incident in his daily report to the management.Hope my feedback helps to close the gap.