Ratings based on 1,136 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Toronto

Excellent location, comfortable beds

Posted Aug 24, 2016
The hotel is located very conveniently to attractions. The staff were friendly and helpful, speaking pretty good English. The rooms are a bit dated and have a bit of an odor, but kept clean. The biggest bonus was the bed, which was the most comfortable out of five hotels I stayed in during my trip in China.
3 out of 5
by A verified traveler

The hotel is nice, but people not very nice

Posted Aug 23, 2016
Pros: I like the big rooms and location
Cons: Need to improve the customer service
Location: The location is very convenient, close to the Forbidden city
took 4 hours to have my room ready, not consideration for people who arrive early morning. I am understand they hotels have a checking hour, however some places offer you at least a glass of water in the mind time you are waiting or even a shower , because you arrive early morning. In this case they don't care and just let us waiting in the lobby.
4 out of 5
by A verified traveler from 東京

王府井近く、朝食美味しいホテル

Posted Jul 25, 2016
建物は本館、別館に分かれているらしい。 以前、本館利用経験あり。他の方のレビューに別館は往き来が不便とあり、事前に本館リクエストをしましたが、結局チェックイン時に再度お願いしました。一泊に付き100元かかりました。 場所的に交通も便利、徒歩での外出め便利です。 朝食は前回よりは少し品数減ったかな?でも、中国では良いと思います。
4 out of 5
by A verified traveler from UK

Good Position

Posted Jul 25, 2016
Pros: Breakfast good and reception staff were excellent.
Cons: Towels in room need replacing because they are frayed.
Location: Central for all the tourist and shopping locations
Good location Local transport and subways very close to hotel
Comment from Hotel Management
by Liming, Hotel Management
Dear Guest, Thank you for taking the time to share you experience with us and I am sorry that our bathroom towels not meet your expectations. We'll check and rectify immediately. On the other hand, I am glad to read that you satisfied with our hotel location, breakfast and service. We look forward to welcoming you again in near future. Duan Liming Quality and Training Manager Novotel Beijing Peace
4 out of 5
by A verified traveler from San Francisco

Nice place to stay in Beijing

Posted Jul 23, 2016
Overall, a nice hotel. Rooms were pretty large. Breakfast buffet provided many options.
Comment from Hotel Management
Jul 25, 2016 by Liming, Hotel Management
Dear Guest, I am very glad to read that you satisfied with your stay with us, especially our room and breakfast. We look forward to welcoming you again in near future! Duan Liming Quality and Training Manager Novotel Bejing Peace
3 out of 5
by A verified traveler from H

地點附近方便性

Posted Jul 12, 2016
近王府井大街餐廳丶百貨公司丶近地鉄灯市口捷運站丶但人太多非常擁擠丶夏天非常熱非常夏天非常熱熱丶早餐的選擇性不多丶但整體房價不貴在當地算是便宜
Comment from Hotel Management
Jul 14, 2016 by Liming, Hotel Management
尊敬的宾客 感谢您选择入住北京诺富特和平宾馆并在您的百忙之中能够抽出宝贵时间来与我们分享您的入住感受 。我们很抱歉得知我们的早餐菜品选项未能达到您的期望。在此,我代表团队向您致以诚挚的歉意。同时我们很高兴得知您对于酒店位置的满意。我和我的团队期待您的下次光临。 酒店品质及培训经理 北京诺富特和平宾馆的问候!
5 out of 5
by A verified traveler from Beijing, China

Wonderful Hotel in Excellent location, Wangfujing

Posted Jul 10, 2016
Pros: The service was very professional, there is always someone to help you, and everyone is polite and friendly
Cons: The Novotel Beijing Peace is 10 out of 10
Location: Excellent location, right in Wangfujing, a tourist destination filled with all the luxury brands you can think of and more
Superb in every single way, friendly staff, everyone is fast to approach and very welcoming, I highly recommend the Novotel Beijing Peace to everyone looking for the perfect stay on their trip to Beijing
Comment from Hotel Management
Jul 11, 2016 by Liming, Hotel Management
Dear Guest I would like to thank you for choosing the Novotel Beijing Peace as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here . I am glad to read that you enjoying your stay with us and particular satisfying with our location and service. It's always good to receive positive comments from you. We all look forward to welcoming you again to Novotel Beijing Peace. Sincerely, Duan Liming Quality and Training Manager Novotel Beijing Peace
4 out of 5
by A verified traveler

Nice hotel near Wang Fu ying street.

Posted Jun 29, 2016
Pros: Location and easy access to Tianamen Square and Forbidden City plus night market.
Cons: The staff are nice but could use a little more friendly oriented especially in the restaurant.
Location: Great location nearby to shopping and the famous night market plus also sights to visit.
The Novotel Peace hotel is a nice 4 star hotel especially the Executive lounge. The appetizers are good but could use more varieties as some of the other hotels. The breakfast buffet is good and lots of choices.
Comment from Hotel Management
Jul 3, 2016 by Liming, Hotel Management
Dear Guest, I am sorry to know that our restaurant service and the food not meet your expectations. We'll emphasis on customer service and extra training of service awareness will be conducting to improve guests satisfaction. On the other hand, we are very glad to read that you satisfied with your overall stay with us. We are all looking forward to welcome you again in the near future! Duan Liming Quality and Training Manager Novotel Beijing Peace
5 out of 5
by A verified traveler from Devon, UK

Good location, Excellent breakfast

Posted Jun 28, 2016
Pros: Buffet breakfast, location, helpful staff.
Cons: The room was a bit dark even with all the lights on but this didn't bother me and wasn't an issue for me.
Location: Close to a few restaurants and a small supermarket. A few minutes walk from the subway and bus stops so easy to get around.
Location was good, it was easy to get to the subway or bus stop. There are restaurants and a small supermarket within a couple of minutes walk. Also the airport bus stops directly outside the hotel. I stayed for 6 nights in a 'Superior' room which included WiFi and buffet breakfast. The room was comfortable and clean. Yes the furniture was a bit old and worn but who cares, it served it's purpose and was perfect for my needs. The shower was excellent, good pressure and plenty of hot water. The bed was big and comfortable. The breakfast buffet was superb. The waffles and crepes were excellent. I also enjoyed the fruit, yoghurt, croissants, congee, juice, coffee and there was so much more to choose from. The staff were helpful and friendly for example when my girlfriend asked the receptionist for a hair brush, it was ready and waiting for us by the time we had gone up to the room! The WiFi worked fine and check in and check out quick and easy. You do have to provide a security deposit on check in which seems to be standard practice in China. Overall I really enjoyed staying at this hotel and would not hesitate to stay here again. Highly recommended.
Comment from Hotel Management
Jul 4, 2016 by Liming, Hotel Management
Dear Guest, Thank you for taking the time to share your comments with us, and I am very happy to read that you satisfied with your stay with us, especially our hotel locaiton, room and its cleanliness, breakfast and Wifi. We all look forward to welcoming you again to Novotel Beijing Peace! Duan Liming Quality and Training Manager Novotel Beijing Peace
4 out of 5
by A verified traveler

Buena ubicación

Posted Jun 20, 2016
Todo estuvo muy bien, el botones que nos recibió (Gary Guo), muy atento y amable, de destacarse. Los hostes del desayuno buffet un poco malencarados.
Comment from Hotel Management
Jun 27, 2016 by Liming, Hotel Management
Dear Guest I would like to thank you for choosing the Novotel Beijing Peace as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here . We were delight to read that you enjoying your stay with us and particular satisfying with our concierge staff Mr. Gary Guo. It's always good to receive positive comments from you. We all look forward to welcoming you again to Novotel Beijing Peace. Sincerely, Duan Liming Quality and Training Manager Novotel Beijing Peace