Ratings based on 350 Verified Reviews

3.9 out of 5
87% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great position and helpful staff

Posted Jan 11, 2017
Pros: Great Position. Good breakfast. Clean. Pleasant and helpful staff.
Location: Shopping, Tiananmem Square, Forbidden City
We booked two nights but only to have use of room second day as plane leaving 1 am. I lost my camera on previous flight and John ,Assistant Manager made calls to try and retrieve it for me . He was very helpful.
Comment from Hotel Management
Jan 17, 2017 by thierry, Hotel Management
Dear Guest, I would like to thank you for taking the time to share your experience with us, and I am glad to know that you satisfied with your stay with us, especially our hotel location, cleanliness, breakfast and helpful staff. We all look forward to welcoming you again to Novotel Beijing Peace! Thierry Douet General Manager Novotel Beijing Peace
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2017
The room size and condition was okay but unable to receive wifi although they claimed the room has free wifi.
Comment from Hotel Management
Jan 9, 2017 by Thierry, Hotel Management
Dear Guest, Thank you for taking the time to share your comments with us, and I am sorry that the room Wifi not meet your expectations. We'll instruct our IT Manager to check and rectify immedialtely. I am sorry for the inconvenience caused. On the other hand, I am glad to know that the room is satisfying. We are looking forward to welcome you again in near future. Sincerely! Thierry Douet General Manager Novotel Beijing Peace
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Jan 5, 2017
Although the hotel itself needs a bit of a revamp, it was very clean and comfortable. The buffet breakfast was amazing and there was nothing that was missing. Perfect location with 5 min walk to Wangfuling Street as well as many of the tourist locations.
Comment from Hotel Management
Jan 6, 2017 by Thierry, Hotel Management
Dear Guest, Thank you for taking the time to share your comments with us, and I am glad to your that you satisfied with our hotel cleanliness, buffet breakfast and the hotel location. We all look forward to welcoming you again to Novotel Beijing Peace! Thierry Douet General Manager Novotel Beijing Peace
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Classy hotel near Wangfujing shopping street.

Posted Dec 21, 2016
This is my 2nd time staying with Novotel Peace. Near shopping street and palace is within walking distance. Train station is a 5 minutes walk. Room is clean. Just that it was a little stuffy as they turned off aircon during winter.
Comment from Hotel Management
Dec 27, 2016 by Thierry, Hotel Management
Dear Guest, I would like to thank you for taking the time to share your experience with us, and I am sorry that the air condition not meet your expectations. We'll instruct our Engineering Manager to check and rectify immediately. I am sorry for the inconvenience caused. On the other hand, I am glad to know that the hotel location and the room cleanliness are satisfying. We are looking forward to welcome you again in near future! Thierry Douet General Manager Novotel Beijing Peace
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Good location in downtown Beijing

Posted Dec 21, 2016
Excelent location, great staff and overall very informative. People very nice we got lucky to meet people from other countrys and my friends and i are planning to go back again to Beijing we love it and of this is the place to stay
Comment from Hotel Management
Dec 22, 2016 by Thierry, Hotel Management
Dear Guest, Thank you for your positive feedback, and I am glad to know that you satisfied with your stay with us, especially our hotel location and the service. We all look forward to welcoming you agian in near future. Thierry Douet General Manager Novotel Beijing Peace
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great hotel close to the main attractions

Posted Dec 3, 2016
Pros: There wasn't anything that we didn't like about this hotel
Location: The location was close to shopping, Tiananmen Square and the Forbidden City and the subway station is just down the block.
We booked an executive room, it included a great buffet breakfast in a private area overlooking the city and happy hour drinks and appetizers. Check in was fast and easy and staff were friendly and helpful.
Comment from Hotel Management
Dec 7, 2016 by Thierry, Hotel Management
Dear Guest, Thank you for your positive comments, and I am glad to read that you satisfied with your stay with us, especially our hotel location and the Premier Lounge. We all look forward to welcoming you agian to Novotel Beijing Peace. Thierry Douet General Manager Novotel Beijing Peace
3 out of 5
by A verified traveler from US

Close to Wangfujing st

Posted Nov 29, 2016
Mmm old carpet inside the room also outside,the room have old tv and the fitness room need to be upgraded
Comment from Hotel Management
Dec 1, 2016 by Thierry, Hotel Management
Dear Guest, Thank you for taking the time to share your comments here, and I am sorry that the equipment and carpet not meet your expectations. We'll take your comments into our consideration to improve in the future. We are looking forward to welcome you again for your next visit. Thierry Douet General Manager Novotel Beijing Peace
3 out of 5
by A verified traveler from US

Location good, carpet cleanness needs attention.

Posted Nov 20, 2016
Hôtel location is good, near shopping area. But carpet is quite dirty. Replacement is needed. Overall the facility appears to suffer from an increased sign of aging and a lack of maintenance/upkeep. A 4-star rating is no longer justifiable, comparing to hotels in the neighborhood.
Comment from Hotel Management
Nov 22, 2016 by Thierry, Hotel Management
Dear Guest, Thank you for taking the time to share your comments with us, and I am sorry that the facilities not meet your expectations. We'll take your comments into our consideration to improve in the future. We all look forward to welcoming you again for your next visit! Thierry Douet General Manager Novotel Beijing Peace
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel great location

Posted Nov 15, 2016
Pros: Location and staff, espcially conciere (sp?) Staff. They were outstanding in helping us
Cons: Nothing ... everything was good .. we were very happy
Location: Check a map ans see how close hotel is to shopping and major Beijing sites
Comment from Hotel Management
Dec 7, 2016 by Thierry, Hotel Management
Dear Guest, Thank you for your positive comments, and I am very glad to know that you satisfied with your stay with us, especially our hotel location and service. We are looking forward to welcome you again in near future. Thierry Douet General Manager Novotel Beijing Peace
4 out of 5
Recommended
for Everyone
by A verified traveler

Recommended!

Posted Nov 15, 2016
Location: The hotel is located near Ding Shi Kou station, approx 3-5 mins walk and it's also 5-7mins walk to Wangfujing.
Overall the hotel stay is good and will recommend the stay here. The check-in process is fast and the staff are friendly. The airport bus is right outside the hotel, super convenient with around 40 mins bus ride. The breakfast is worth considering as it has wide range of variety and the quality is good.