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Reviews of Park Plaza Beijing Wangfujing

4 out of 5
Park Plaza Beijing Wangfujing
97 Jinbao St., Dongcheng District, Beijing, Beijing

Reviews

9.2

Wonderful

Rating 10 - Excellent. 615 out of 1005 reviews" "
Rating 8 - Good. 322 out of 1005 reviews" "
Rating 6 - Okay. 48 out of 1005 reviews" "
Rating 4 - Poor. 12 out of 1005 reviews" "
Rating 2 - Terrible. 8 out of 1005 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly and helpful staff. The area was just ok but very well connected through metro. The room was spacious, clean, and comfortable
Stayed 5 nights in Apr 2024

10/10 Excellent

Aphinop, Bangkok

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is easy to get there, and the staff is friendly and ready to help. Good place to shop, eat, and walk to interesting places.
Stayed 4 nights in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a surprise birthday teddy bear and room decoration! Thanks for the staff there!
Stayed 7 nights in Apr 2024

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 3 nights in Apr 2024

10/10 Excellent

Girish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near most Beijing monuments. Kevin and Nick Li were great, helped us organize our day trips and made the stay pleasurable. We walked to the palace and lama temple, an hour or so from hotel but many places on the way to stop eat and have coffee. Sunshine kitchen right across the street was a great recommendation for dinner. Google translate is must have app for local places.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Park Plaza. We made extensive use of the concierge service to arrange rides and tickets to various sites, saving us so much time and money. For a small additional cost, we were offered club rooms that adjoined so our kids had their room and we had ours with a common “living room” inbetween. The staff was excellent, especially the cleaning staff. They worked around our schedule seamlessly and our room always felt fresh and new after a day out.
Stayed 7 nights in Mar 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Good location!
Stayed 3 nights in Mar 2024

8/10 Good

Kelly, Temecula

Traveled with partner
Liked: Cleanliness, staff & service
Very convenient location with the Wang Fu Jing walk street 10 minutes away by walk, and a subway station right around the corner of the hotel building. The room is kind of small and the condition of the room is a bit outdated.
Stayed 1 night in Feb 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next door couples have two days fight even after 11pm. kids won't go to sleep until 10 or eve 10;30 pm. they were running and jumping, yelling.. my room number is 1215
Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Beijing
This hotel is perfectly located in the centre within close proximity to everything. On the map, it looks quite far from the shopping streets, the Forbidden City and Tiananmen Square but it isn't. Very pleasant walk. It has a self-service laundry room and provides you with detergent too. The hotel is adjacent ( and behind) to the Regent Beijing with Dengshikou metro station (Line 5) almost next to it. In front of Park Plaza is JinBao Tower with a Starbucks cafe and a bank. There are several restaurants just meters away. One of them ( the large one opposite the JinBao Tower) on the side street is good and cheap too. I can't remember the name - something like Soup or Sunshine Kitchen. Their roast duck and food was far better than the over-hyped and overpriced Beijing Da Dong restaurant which is in the Jin Bao Place ( Shopping centre) just across the road. There is a good supermarket in there. 10-12 minutes down the road - is the main shopping area and lots of dinning choices ( in the APM shopping centre). We walked everywhere but taxis are very cheap if you don't mind the traffic. The metro was super cheap, clean and fast. Ask your concierge to book your tickets to the different attractions for you. When we went (December 2023) you had to book everything online, at least 1 day before. Andy our concierge was super helpful. He used his WeChat account to book everything for us. Also arranged a private transport to the Great Wall and Summer Palace. Much cheaper than a tour.
laundry room
Laundry room waiting area with microwave
Entrance to hotel
Stayed 5 nights in Dec 2023

10/10 Excellent

Jeanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Joys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and gave prompt service. The room was thoughtful in design with choices of pillows. Love the free laundry self service
Stayed 8 nights in Dec 2023

10/10 Excellent

Su

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. Staffs are nice.
Stayed 3 nights in Dec 2023

10/10 Excellent

Yatong

10/10 Excellent

Elena

Stayed 5 nights in Nov 2023

10/10 Excellent

Chinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 3 nights in Nov 2023

10/10 Excellent

DAVID HAO FENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and facility are very good. loction near city center that is convenient for transport and walk.
Stayed 7 nights in Oct 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The concierge services are wonderful and the staffs are extremely helpful and wonderful!
Stayed 4 nights in Sep 2023

10/10 Excellent

Qiushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice room, will definitely stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Oi Ping Meggy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ran perfectly and all staff were very helpful at Park Plaza. On the flip side, we were very disappointed with the sister connected Regent hotel. We attempted to try breakfast at the Regent hotel, and the staff were very unhelpful. While we were willing to pay for the breakfast at 100 Yuen per person more than Park Plaza, the staff was unable to process or foreign credit cards, from WeChat pay or Alipay, they then insisted charging us 100 Yuen more just for paying cash… which was outrageous. Park Plaza’s service were miles better. We didn’t have any problems paying card or cash.
Stayed 5 nights in Sep 2023

10/10 Excellent

Yang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in the prime location. The staff are very friendly and helpful. Check-in and check-out are smooth and fast. The hotel has all the amenities that a traveller needs. Will recommend this hotel again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and spoke good English. The hotel was situated in a very convenient location and it provided everything that we needed. The room was spacious and very comfortable
Stayed 4 nights in Aug 2023

10/10 Excellent

Liyong

Stayed 3 nights in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jul 2023

10/10 Excellent

JIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Friendly staff.Good location.
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Disliked: Staff & service
not too bad
Stayed 4 nights in May 2021
Response from Moya on May 26, 2021
Dear Valued Guest Thank you for taking the time to leave your comments regarding to your recent stay at Park Plaza. Everyone here in Park Plaza Beijing Wangfujing takes pride to offer guests with a most enjoyable stay. Meanwhile, we respect any fair and transparent guest comments helping us to make improvement. In this case, it will be very necessary for us to obtain more detail information from you and you are more than welcome to reach our rooms’ division manager at email mfu@parkplaza-beijing.com. Once again, we thank you for your patronage and do hope we may have the pleasure to welcome you back once again and we I’ll rest assure an even more enjoyable stay in Park Plaza Beijing Wangfujing. Sincerely yours

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Good location ,staff helpfull , clean and comftable
Stayed 4 nights in Apr 2021

10/10 Excellent

Reinaldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value. Proper hotel
It's always good.
Stayed 2 nights in Mar 2021

10/10 Excellent

JIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Shum, Hong Kong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A good experience to me except the air conditioning, uncontrollably hot. The housekeeping service was good and put a mobile air conditioner to keep temperature normal.
Stayed 3 nights in Nov 2020

10/10 Excellent

Mayra, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. The staff really went beyond trying to make our stay as comfortable as possible, we even got a room upgrade when we bought breakfast for all 6 days of our stay. Loved the laundry facility! Super helpful, since I hate having to take dirty clothes back home with me.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Park Plaza was good. The location is, in my opinion, excellent! The staff was ok. It seemed that any time i asked for something, (maybe 2 times?), they seemed annoyed. The restaurants close early in my opinion, then again its my understanding that Beijing is not a late night spot. I had put "do not disturb" on my door, and my room was cleaned anyways... can be a positive however you look at it. I really didnt want anyone in my room and my wish was not accommodated. The food is just OK. I might stay here again if i go back but its very standard.
Stayed 2 nights in Jan 2020

8/10 Good

Sean, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is a bit small but amenities are good. Bathroom is big enough tho. I would definitely choose it again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel just a few steps away from the Metro.Staff are wonderful were very helpful any time that we had a question - English is spoken and very well! Great location within walking distance to lots of tourist areas
Stayed 7 nights in Nov 2019

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Siming

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Yiwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Matt

Business traveler
Disliked: Staff & service
Check in counter is receptionist need to have more training.
Stayed 1 night in Jan 2020

8/10 Good

HERB

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Beijing sweet spot
Very convenient location; walking distance to Forbidden City and Tian An Men square and huge shopping area for tourists. Efficient staff but curious lack of English abilities for the night bar staff. Wife speaks Mandarin and overheard very unpleasant comments when we decided to use our own airport taxi provider. OK breakfast for Westerners, but providing a plain, decent cup of coffee seems like a challenging task.
Stayed 3 nights in Jan 2020

8/10 Good

Natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
This was a comfortable hotel, in a great area, with great service. It has a nice bar in the lobby. The internet was a bit spotty, and it could use some renovations, but overall I would definitely recommend it and stay here again. There is a Starbucks right next to the hotel, which is convenient if you don't get the breakfast!
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff who were very helpful, convenient location. Rooms were a bit small, bed was comfortable and the room was clean. Overall I'd stay here again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right on subway line and is a short walking distance of many tourist attractions. Hotel is non smoking though some people were still smoking. Breakfast was too expensive for Beijing. The hotel is a great location. We’ve stayed here twice and would again.
Stayed 4 nights in Jan 2020

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
the bears
Stayed for 2 nights recently, should have checked as I just assumed they had a pool but no they haven’t. Nice bar, lounge area. Clean rooms with lovely big bath, staff very friendly and helpful. Good selection for breakfast. Love, love, love the teddy bears at breakfast, never seen that before. Starbucks directly opposite and so easy to access the subway.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
I chose the hotel mainly because of the location, butit appeared to be even more than I expected in everything: service, comfort, staff. The employees go over the miles and try to help you everywhere - reception, bellman, housekeeping. My room was very comfortable and always clean and neat thanks to 2 ladies from housekeeping. I will definitely choose this place again if I go. All was in the right way.
Stayed 8 nights in Dec 2019

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk who helped us check-in is friendly. We were given a snack voucher upon checking in to redeem a free snack from the 2F restaurant. Food was good :) Staff are friendly and patient. Hotel location is very good, very near Metro Station and shopping areas. Easy access to place of interest via Metro station.
Stayed 4 nights in Dec 2019

10/10 Excellent

Artid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to Beijing many times and regent hotel is always my first choice. Good location nice room
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with this hotel , walking distance to Wangfujing shopping district, mrt are just next to the hotel , very comfortable bed and many more .. love it. I’ll recommend my friend to stay here.. highly recommended.
Stayed 3 nights in Dec 2019