Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Couples
by TAKAYUKI from 北京

ゆったり快適

Posted Jul 14, 2015 on Hotels
ホライゾンクラブで宿泊しましたが、クラブフロアが大きくゆったりとしており、寛げました。部屋も、窓が大きく、全体にゆったりとしていて快適でした。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2015
The staff service is excellent. But the facilities seem to be a littie bit old. The entence of the hotel is difficult to locate either.
4 out of 5
Recommended
for Business Travelers
by Paul from Tongeren

Goede prijs kwaliteit

Posted Jun 23, 2015 on Hotels
Het hotel is niet nieuw en dat merk je aan de uitrusting van je kamer. De mall krijgt een derde uitbreiding, maw je bent omringd door een bouwwerf. Het blijft echter goed gelegen en is veel minder duur dan het Kerry Center of de Hyatt vlakbij.
3 out of 5
by A verified traveler from Sydney

Only barely Shangri La

Posted May 31, 2015
Pros: Room was clean and spacious
Location: Subway
We arrived at China World Hotel by Shangri La straight from Island Shangri La Hong Kong and the difference is remarkable. This hotel has nice clean rooms, comfortable and is as cold as we have experienced. Had a member of staff posted on our floor near old club lounge for our entire 4 day stay. Lounging on a couch generally on cell phone would not greet talk or even attempt eye contact. Paid extra for horizon club benefits which should provide afternoon tea with snacks and evening drinks and canapés. Food would constantly run out prior to scheduled time and never be replaced. Food provided at club lounge is sub standard and minimal at best. Staff and management at this hotel should look at the warmth, service, friendly staff who actually know your name and talk to you provided at their sister hotel for example Island Shangri la Hong Kong. A very cold impersonal experience compared to their proper Shangri La branded hotels.
5 out of 5
Recommended
for Business Travelers
by Mohammed

This traveler left a rating score only Posted May 9, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by Yau sin

This traveler left a rating score only Posted May 5, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 21, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Must for Business Travel

Posted Mar 3, 2015
Took my first abroad business trip and was concerned about language barrier. No issue. Everyone at the hotel spoke good English. All employees of this hotel were so friendly and made me feel very comfortable. Definitely stay here when I come back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
room was perfect, location is very good, very nice services
5 out of 5
Recommended
for Families
by Yan from 天津

很满意的一次入住

Posted Feb 28, 2015 on Hotels
酒店的感觉很好,客房舒适整洁,入住时间快还很贴心给换了大一点的房间,一天两次客房整理很好,就是大厅的香气太浓郁,不是很适应