Trip with daughter...shared room... Not good! Stains on carpet and room desperately needed painted and FRESH furnishings! Spoke to staff concerning unacceptable conditions and they gave us 2 rooms the next day. They had overbooked hotel and seemingly gave us the last room.
Comment from Hotel Management
Nov 28, 2016 by Jianing Cui, Hotel Management
Dear guest, thanks for your comments! We apologzie for your imperfect experience. The cleaning and maintenance of the hotel is our priority, and the housekeeper of your room will be punished. Shanshui Trends Hotel is committed to providing guests the premium service, and your satisfaction is our goal. We look forword to your next stay!