Ratings based on 269 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from 台北

離地鐵、商城近,方便又舒適

Posted Aug 3, 2016
交通方便加上環境機能加,適合自助旅行或商務。房間寬敞舒適,僅浴室採霧面玻璃,隱密性不夠~ 服務員親切且能協助旅行上的困擾,很讚!
3 out of 5
by A verified traveler from new york,ny

Losing its opulence.

Posted Jul 28, 2016
The Sofitel Wanda , although looks Beautiful when you first walk in, is losing its Grandeur. I'm sure the hotel peaked when it first opened but now the rooms are bit run down, and have a strange smell to them. People smoked in their room and you could smell the smoke on the hallways, the sauna and the pool smelt like mildew. The staff is very friendly though. Sorry, not impressed Sofitel .
1 out of 5
by A verified traveler from Chicago, Illinois

would never go back

Posted Jul 26, 2016
Not close to anything touristy. The wall between the bedroom and bathroom is glass. They have a"privacy" screen but u can see right through it. Customer service was terrible. Expedia listed deposit at half the level of what they require. If something goes wrong they dont care to help. They act like the customers who arnt chinese speaking are not welcome.
4 out of 5
by A verified traveler

Posted Jul 25, 2016
cinvenient in metro transportation. See cockroach in breakfast. Business center. Feel safe and comfortable. Pricing really needs more trees. All the stay we only see grey sky. The Japanese restaurant in the hotel is fantastic.
3 out of 5
by A verified traveler from uruguay

Good option, but for the same price, other options

Posted Jul 18, 2016
Pros: Facilities and location. the guys at the front desk are really helpfull
Cons: Maintainance on the hotel. Attention to details.
Location: shopping, silk market, soho,
A bit dated, but good hotel. Facilities are great.
4 out of 5
by A verified traveler

購物方便的好飯店

Posted Jul 18, 2016
飯店位置極佳,附近有許多商場可逛,吃東西購物皆方便,飯店大廳寬敞明亮,房間乾淨,服務品質良好住起來很舒適。
4 out of 5
by A verified traveler from Japan

Kind and helpful staff

Posted Jul 10, 2016
Had comfortable stay- room is clean and nicely equipped. From the window you see big construciton field and highway with big congestion. Staffs are polite and helpful. Check-in process taking too long, but overall good hotel.
5 out of 5
by A verified traveler

Posted Jun 16, 2016
friendly atmosphere and the high quality of the service. Rooms are quite comfortable, The staff is professional and wants to make sure you are always satisfied. Guest Relations Manager, who is clearly customer-oriented helped out alot.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 31, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 26, 2016 on Hotels