Ratings based on 326 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

bj stay

Posted Feb 24, 2017
Cons: for price a lot
lots of minor items: doors broke in room closets units; seemed staff had instructions to do absolute minim cleaning did not replace all condiments or coffee and sugars. dirty windows.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic Pool in Good Hotel

Posted Feb 20, 2017
The swimming pool was the best that I have swam in at a hotel. 25 meters plus three lanes. Good depth and great water quality and temperature for working out. Gym was good and staff were very helpful and cheerful. Would stay again just for the pool but everything was very nice except the bed pillows were down and went flat quickly. Subway 8 min walk to either the 1 line or 10 line. Lots of food nearby and Walmart next door. Lobby was impressive and rooms nicely decorated with rain shower head and lots of good water pressure.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shenzhen, China

A tiny bit dated, but gorgeous and comfortable

Posted Feb 19, 2017
Pros: Esthetics is #1.
Cons: Tech upgrades would be the most important improvements.
Not my first time at this Sofitel. I keep coming back, so they must be doing something right. The esthetics are phenomenal. I've never stayed in two rooms that were decorated exactly the same, so it's always fresh, yet it's always beautiful. Service is generally excellent. Everyone has a pleasant, helpful attitude that makes it fun to stay there. On the flip side, the facilities are a bit dated, and a few things are showing their wear. Card-key readers aren't the best, so I've had to swipe multiple times to get the elevators to work or to open my room key. Their internet is okay, but not the fastest. It will do for most things, but if you need to download a large file for that important presentation, best to do it from home. Minor nuisances, all.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great city center location

Posted Feb 11, 2017
Great location, ease for access in center of Beijing. Rooms a bit smaller then expected, but never the less, very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to MRT about 6 mins walk.

Posted Dec 6, 2016
Pros: Location and easy access.
Central location, next to shopping mall. Amenities were good
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Clean and close to station

Posted Nov 21, 2016 on Wotif
Friendly staff helpful at your asking services. Most staff Spoke English well.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stockholm

Posted Nov 14, 2016 on Orbitz
Great and beautiful hotel in good area. 6 km from the Forbidden City.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Nov 12, 2016
Good ...........hotel but need to walk minutes to malls.....
5 out of 5
by A verified traveler

As expected 5-star hotel

Posted Nov 9, 2016 on Hotels
Overall good 5-star hotel, as expected. Good value for money. However, has to wit 10 mins for check-out when some staff were clearly not doing anything but chatting. Good hardware but need to work on the software.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2016 on Hotels