Ratings based on 20 Verified Reviews

3.0 out of 5
50% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Located close to Temple of Heaven . . .

Posted May 26, 2016
Pros: Amazing bathroom, pillows and bed. Nice hospitality staff. Within ten minute walk to bank, subway station, and Temple of Heaven.
Cons: Staff could be more skilled at hiding their negative feelings about Americans. The wall would be painted.
Location: Because the subway is so close, you can easily get anywhere for cheap. A 10-15 minute walk from the Temple of Heaven.
My experience was okay. Mine was a discount room and I suspect it was discounted because it was on the bottom floor right next to where staff keep their belongings and work. I could hear them, and some people slammed doors and argued with other staff within my hearing and made comments about my being American in ways that were rude. I am aware that I was referred to as the fat lady due to an error a woman made on her translator on her phone in showing me the translation. Apparently this is cultural, and yet I still think hotel staff would know better. There also wasn't an electrical outlet in the bathroom for plugging in a curling iron. On the other hand, the bed was extremely comfortable and the room was clean, the bathtub was amazingly comfortable (it reclined and had arm rests) and although it looked as if one wall was in the process of being speckled and painted, overall the room was beautiful and comfortable. The hospitality staff were friendly and accommodating. So it was a mix. Some staff were friendly and some were rude.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Clean hotel close to Ultar of Heaven, Tien Tan,

Posted May 24, 2016
Pros: It is located in a area where you get to see normal Beijing people, how they live and take leisure time. The hotel sits in a quiet street.
Cons: More chairs in the hotel suites for sitting, instead of using the bed for sitting.
Location: Tien Tan park is within walking distance from the hotel.
Breakfast included in the rent which is convenient for guests, they provide good breakfast consist of western and Chinese food.
1 out of 5
by A verified traveler from Shanghai

Dirty, Not Family Friendly

Posted Nov 17, 2015
Pros: One staff member was very helpful with ordering taxis. The tour office staff were friendly and helpful.
Cons: Doors and walls could be added to the bathroom for privacy. The cleaning staff could clean the rooms better.
Location: The hotel is 15 minutes by taxi from Beijing South Railway. It is within walking distance from the Temple of Heaven.
The lobby was dirty and ran down. The "ramp" up the stairs was so steep it was useless. The bathroom had no wall or door to provide ANY privacy to the living area. The room carpet, bed side, walls, were all stained. The walls were paper thin. The shower pressure was terrible. The bed was hard. The food was disappointing. The hotel has no baby crib available.
Comment from Hotel Management
Mar 16, 2016 by 预订部, Hotel Management
Hello, thank you for your stay in Beijing spring valley hotel, the metope that we use is environmental protection non-toxic paint, is Chinese and western buffet breakfast, price moderate. Our deficiencies will also try to improve, look forward to your coming next time.
3 out of 5
by A verified traveler from wihita

They say on the web not same at hotel

Posted Oct 30, 2015
Pros: Location .
Went I book this hotel Incould the free breakfast but went I go to the hotel the say don't have a breakfast you have to pay extra for the breakfast even your reservation say is free breakfast and staff not very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Nice hotel near the infamous Temple of Heaven.

Posted Jan 20, 2015
Hotel staff was very friendly and helpful. Located near subway terminal is a plus.
Comment from Hotel Management
Mar 16, 2016 by 预订部, Hotel Management
Hello, very happy to see your comments, we will continue to do better, we all staff are looking forward to your next stay!
4 out of 5
Recommended
for Everyone
by Grandma

Far to walk to subway

Posted Dec 3, 2013
Hard to communicate with hotel staff in English
Comment from Hotel Management
Mar 16, 2016 by 预订部, Hotel Management
Hello, thank you for your stay in Beijing spring valley hotel, the hotel gate bus only need 5 minutes to reach and estuary metro subway traffic is very convenient. You have any need can contact during check-in hotel front desk to help solve, we are looking forward to your coming!
3 out of 5
by Bev from Sunshine Coast Australia

Hotel at end of cruise

Posted Sep 24, 2013
Pros: Close to the Temple of Heaven (which is why we booked the hotel)
Cons: As mentioned above, separate toilet from bedroom. English speaking staff
Location: close to Temple of Heaven. not a lot of food outlets nearby
On the internet the hotel is stated as having multilingual staff. This is not so. We found it very hard to get them to understand English. One lady tried her best and had to go out the back to get the answers for us. Whilst she was very helpful, it was not easy. The room was lovely and modern but didn't have the facilities shown on the internet. We didn't have an in-room safe, nor fridge. The toilet should be in a separate room as it is not very nice watching your partner using the toilet. We have never been in a hotel before that doesn't have a separate room from the bedroom for the toilet or shower.
Comment from Hotel Management
Mar 18, 2016 by 预订部, Hotel Management
Hello, I'm very glad to you choose Beijing spring valley hotel, if you have any not satisfied during check-in, can contact the hotel front desk to help coordinate the processing, we hope that we can through their own efforts to get your coming next time.
4 out of 5
Recommended
for Everyone
by John from India

Recommended for pure vegetarian guests

Posted Aug 6, 2013
Pros: Reception staff and breakfast choice in veg as well in non veg items is good.
Cons: The roof of top 6 th floor ,room 8620 , while raining created sound of rain drops falling on sheets , plus wind sound was whistling during night.
Location: Good location , away from highway . Plenty of hotels close by available. Beside public transport bus can be excessed for 1 yean
Reception staff can speak and understand English language. Breakfast is having good choice of items.
Comment from Hotel Management
Mar 16, 2016 by 预订部, Hotel Management
Hello, thank you for your stay in Beijing spring valley hotel, the hotel gate bus only need 5 minutes to reach and estuary metro subway traffic is very convenient. You have any need can contact during check-in hotel front desk to help solve, we are looking forward to your coming!
1 out of 5
by A verified traveler

最低。

Posted Sep 14, 2016
蚊に刺され、身体全体(25カ所)3泊、最低。寝るだけのホテルで、予約しましたが、蚊に刺され、ほとんど寝れなかった。最低。
1 out of 5
by A verified traveler

Diese Hotel ist nich von meine Sicht 1 Sterne Hote

Posted Jul 16, 2016
Sie können vergessen und ich bin sehr enttäuscht Von Expedia weil ich habe Expedia vertraut und ich war sehr gute Kunde für Expedia Danke