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Reviews of Sunworld Dynasty Hotel Beijing Wangfujing

5 out of 5
Sunworld Dynasty Hotel Beijing Wangfujing
50 Wangfujing Avenue, Beijing, Beijing

Reviews

8.2

Very Good

Rating 10 - Excellent. 351 out of 938 reviews" "
Rating 8 - Good. 390 out of 938 reviews" "
Rating 6 - Okay. 131 out of 938 reviews" "
Rating 4 - Poor. 42 out of 938 reviews" "
Rating 2 - Terrible. 24 out of 938 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very comfortable stay, after I moved rooms. The first night I arrived, I was put in a room that smelled of cigarette smoke, even though there were No Smoking signs posted in the room. I asked to move rooms the next morning and they put me in a very similar room without the smell of cigarette smoke. The hotel is older but it is well maintained and very convenient for tourists.
Stayed 5 nights in Mar 2024

8/10 Good

Lei, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located in Wangfujing area, easy to access everywhere. It is old but renovated, the amazing great courtyard is so impressive.
Stayed 3 nights in Mar 2024
Response from PR manager on Mar 27, 2024
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our products. Hope we can have the chance to serve you next time. Best Wishes!

10/10 Excellent

Phani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel 😊
Stayed 6 nights in Mar 2024
Response from PR manager on Mar 22, 2024
Thank you and all the best wishes!

10/10 Excellent

Carlo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very helpful at the desk I really enjoyed My stay breakfast was great plenty of options
Stayed 4 nights in Mar 2024
Response from PR manager on Mar 20, 2024
Thank you for choosing Sunworld Dynasty Hotel Beijing. Hope we can have the chance to serve you next time. Best Wishes!

10/10 Excellent

Vivien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is good, just that if they can improve the breakfast further, it would be even better.
Stayed 4 nights in Mar 2024
Response from PR manager on Mar 13, 2024
Thank you for choosing Sunworld Dynasty Hotel Beijing. Hope you come back again and we would like to try all possibilities to give more satisfy stay to you. Thank you and best regards.

10/10 Excellent

Desiree

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, rooms are clean and staff is nice. We just didn’t like the breakfast but otherwise enjoyed.
Stayed 3 nights in Jan 2024
Response from PR Manager on Jan 24, 2024
Thank you for staying in Sunworld Dynasty Hotel and really appreciate your feedback. We will pay more attention on the breakfast and try all possibilities to improve continuously. All the best wish!

8/10 Good

Haitian, Louisville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was a little bit dark.
Stayed 3 nights in Nov 2023
Response from PR manager on Jan 24, 2024
Thanks for your patronage to Sunworld Dynasty Hotel very much. Half of our guestrooms have been renovated and will be open to public soon. Hope you come back again and we would like to try all possibilities to give more satisfy stay to you. Thank you and best regards.

6/10 Okay

Sarayutt

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The Negative: Booked a room for 3 and paid the price accordingly as per the booking. But arrived to find that they only prepared 2 single beds. They wanted to charge us extra for opting to get an extra mattress. Hotel rooms smell of smoke despite being a non-smoking room. Just use the air purifier and it should take care of it after an hour or so. The Positive: Hotel is well equipped for winter conditions, heater and warm water for showers and bathtub soaks. Located in a prime area with plenty of dining and shopping, attractions as well. Convenience store is just opposite the hotel.
Stayed 2 nights in Jan 2024
Response from PR manager on Jan 19, 2024
Dear guest, we are very sorry for your unhappy experience during your stay. We will pay more attention on the service problems you mentioned. Continue to improve the staff proficiency in English and avoid misunderstandings in the reservation and check-in process. Hope you come back again and we would like to try all possibilities to give more satisfy stay to you. Thank you and best regards.

10/10 Excellent

Yijia, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2024
Response from PR manager on Jan 15, 2024
Thank you and all the best wishes!

10/10 Excellent

YEOW CHENG

Liked: Cleanliness
Stayed 4 nights in Dec 2023
Response from PR manager on Jan 2, 2024
Thank you very much! All the best wishes.

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool and fitness center are good, especially in the center of the city. This hotel is located in the center of the city, extremely safe. Transportation is very convenience. People can walk around in the mid night without worry about safety. There is a Chinese restaurant on the 2nd floor. Food are very good. It might be a little bit pricing. but testy.
Stayed 8 nights in Dec 2023
Response from PR Manager on Dec 28, 2023
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our products. Looking forward your next trip to Beijing, definitely, sincerely welcome you to stay with us again. All the best wishes.

10/10 Excellent

Jianjun

Liked: Cleanliness, staff & service, property conditions & facilities
In the center of commercial area for shopping and touring
Stayed 1 night in Dec 2023
Response from PR manager on Dec 11, 2023
Thank you for staying in Sunworld Dynasty Hotel. Best Wishes!

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Oct 2023
Response from PR Manager on Oct 30, 2023
Thank you for choosing Sunworld Dynasty Hotel Beijing. All the best wishes!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location, helpful staff
Stayed here for about a week, staff can speak English and were very responsive when I needed anything.
Stayed 6 nights in Oct 2023
Response from PR Manager on Oct 30, 2023
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our products. Looking forward your next trip to Beijing, definitely, sincerely welcome you to stay with us again. All the best wishes.

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from PR Manager on Oct 7, 2023
Looking forward to hosting you again. All the best wishes.

10/10 Excellent

Miaobing

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from PR Manager on Sep 28, 2023
Thank you for choosing Sunworld Dynasty Hotel Beijing. Best Wishes!

8/10 Good

Beinan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location but shockingly bad service
Great location. Service was bit shocking, we had 2 occasions where the room was cleaned despite the do not disturb light on. When challenged the gentleman cleaning claimed another guest from another room asked him to clean it and he made mistake. Room condition more like 3/4 star.
Stayed 8 nights in Sep 2023
Response from PR Manager on Sep 28, 2023
Dear guest, we are very sorry for your unhappy experience during your stay, and we will pay more attention on the service problem in your comments. Hope you come back again and we would like to try all possibilities to give more satisfy stay to you. Thank you and best regards.

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Great location and excellent service. Enjoyed my stay here
Stayed 1 night in Sep 2023
Response from PR manager on Sep 11, 2023
Thank you for choosing Sunworld Dynasty Hotel Beijing. Hope we can have the chance to serve you next time. Best Wishes!

8/10 Good

Qi

Stayed 2 nights in Sep 2023
Response from PR Manager on Sep 28, 2023
Thank you for staying in Sunworld Dynasty Hotel Beijing. All the best wishes.

10/10 Excellent

Lilly

Liked: Property conditions & facilities
Great location, very helpful staff. Facilities
Stayed 3 nights in Jun 2023
Response from PR manager on Jun 29, 2023
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our products. Hope we can have the chance to serve you next time. Best Wishes!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Decent enough but room for improvement.
I was a bit disappointed with the room size but the view of the church and the mountains made up for it. (Be aware that you might not see mountains if the AQI in Beijing is bad, we were lucky). There were a few black marks on the carpet and what looked like chewing gum in the carpet of our room which let it down. The rest of the room and hotel were delightfully clean. Room itself is sound proofed in that you can’t hear neighbours, however, windows aren’t double-glazed so you can hear the city very clearly. If you’re a heavy sleeper like me, this won’t affect you. Bathroom in room was also small. Shower in fitness centre was much better, in my opinion. Speaking of which, pool was incredibly clean and manned as was the gym. Food from restaurant/room service was great and very reasonably priced. One last gripe, the room cards kept deactivating which was annoying because we had to go back and forth to reception to activate them in order to use the lifts. All in all, on ok hotel very close to subway stations and city centre.
Pool was clean.
Bath tub in room and there is a blind you can roll down for privacy.
Mahjong rooms located on 5th floor. You can find the spa, basketball court, swimming pool and gym here too. (Spa is insanely overpriced-go elsewhere).
Breakfast
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Fabrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option - great Breakfast
Very good breakfast and made good use of the swimming pool
Stayed 4 nights in Jan 2020
Response from PR manager on Jan 22, 2020
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our products. Hope we can have the chance to serve you next time. Best Wishes!

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020
Response from PR manager on Jan 15, 2020
Thank you and all the best wishes!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great; Room and hotel were immaculate; Rooms were very spacious; Free breakfast buffet was phenomenal.
Stayed 4 nights in Dec 2019
Response from PR manager on Jan 13, 2020
Thank you for staying in Sunworld Dynasty Hotel. Hope we can have the chance to serve you next time. All the best wishes!

6/10 Okay

Nissim

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020
Response from PR manager on Jan 13, 2020
Thank you for choosing Sunworld Dynasty Hotel Beijing. Best Wishes!

8/10 Good

Sunil

Liked: Staff & service
The front desk/concierge/ restaurant managers & staff were extremely cordial and helpful. First class service overall
Stayed 5 nights in Dec 2019
Response from PR manager on Jan 8, 2020
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our service. Hope we can have the chance to serve you next time. Best Wishes!

4/10 Poor

Kam, Toronto, ON

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel and rooms smell full of smoke! Couldn’t sleep one night since the smell of smoke was overwhelming. The facilities are good and location is too, however the smell of the smoke is just unacceptable. Gave me headaches!
Stayed 4 nights in Nov 2019
Response from PR manager on Jan 7, 2020
Dear guest, thank you for staying in Sunworld Dynasty Hotel and sorry for your unhappy experience. We will pay more attention on the problems mentioned in your comments, remind guest to forbid smoking in hotel properly. We would like to try our best to creating more comfortable environment for all of our guests. Hope you come back again and we would like to try all possibilities to give more satisfy stay to you. Thank you and best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast! Good location, and very quiet. Hallway has some cigarette smell. Basketball closed in winter.
Stayed 4 nights in Dec 2019
Response from PR manager on Jan 7, 2020
Thank you for having stayed with us and reviewed our property. We will continue to try our best to creating more comfortable environment for all of our guests. We look forward to hosting you again and again and exceed your expectations.

8/10 Good

Xinhua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from PR manager on Jan 2, 2020
Thank you and all the best wishes!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from PR manager on Dec 31, 2019
Thank you and all the best wishes!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from PR manager on Dec 30, 2019
Thank you and all the best wishes!

10/10 Excellent

Lay Ean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from PR manager on Dec 23, 2019
Thank you and all the best wishes!

8/10 Good

ANTHONY, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catherine at front desk was very helpful and spoke well in checking me in early. Beside, Jeremy and the concerige juys were also very helpful in providing guidance to travel around Beijing. On the whole, i'm pleased with most of the banquet staff who are very well mannered and helpful.
Stayed 3 nights in Dec 2019
Response from PR manager on Dec 20, 2019
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our products. Hope we can have the chance to serve you next time. Best Wishes!

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, close to shopping belt, MRT and places of interest. Nice room. Good breakfast spread. Friendly staff.
Stayed 6 nights in Dec 2019
Response from PR manager on Dec 11, 2019
Thank you very much and all the best wishes!

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Family stay
The hotel service was great . We had a great stay and the staff were very prompt and polite. My children enjoyed their buffet breakfast setting. However, the room was very warm and stuffy during winter. The air conditioning unit did not seem to work and we were unable to set the temperature. We had to open the window for better air ventilation. The toilet flush was very slow and on our last stay of stay, the toilet was choked.
Stayed 6 nights in Nov 2019
Response from PR manager on Dec 9, 2019
Thank you for choosing Sunworld Dynasty Hotel Beijing. We will pay more attention on the problems you mentioned, and try all possibilities to improve our facilities and service continually. Hope we can have the chance to serve you next time. Thank you and best wishes!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room was a bit smaller than I would have expected from a 5* in China, the hotel has really high standards. The central Square where breakfast is served is really impressive. The pool and gym area also above the average I'm used to seeing even in the US. I do recommend this hotel.
Stayed 5 nights in Nov 2019
Response from PR manager on Dec 6, 2019
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our products. Looking forward your next trip to Beijing, definitely, sincerely welcome you to stay with us again. All the best wishes.

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019
Response from PR manager on Dec 6, 2019
Thank you and all the best wishes!

10/10 Excellent

Zheng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
deserve the 5 star rating with 3 star pricing
Very impressed overall. A bit old fashioned but impeccable service. The room I stayed was quiet, staff well trained, room clean and spacious.
Stayed 2 nights in Nov 2019
Response from PR manager on Dec 4, 2019
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our products. Hope we can have the chance to serve you next time. Best Wishes!

8/10 Good

Mickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from PR manager on Dec 2, 2019
Thank you very much and all the best wishes!

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and nice all around.
Great location. Friendly staff. Clean rooms. Great amenities in room. Dinner buffet was delicious, and a great value. Downsides: Staff has limited English. I was able to communicate effectively, but not in great detail. There was construction going on in the nearby street (Not the hotels fault), and there seemed to be a festival in a courtyard outside our window which was quite loud from 7-10pm. (again, not the hotels fault, but maybe ask for a quiet room at check in.)
Stayed 4 nights in Nov 2019
Response from PR manager on Nov 26, 2019
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our products. Hope we can have the chance to serve you next time. Best Wishes!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from PR manager on Nov 26, 2019
Thank you and best wishes!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A luxury hotel in a more classic style. Staff were excellent and all services 5star. Only down side was construction activity outside seemingly 24/7 but not the hotels fault. Excellent for business or leisure stay
Stayed 7 nights in Nov 2019
Response from PR manager on Nov 25, 2019
Thank you for choosing Sunworld Dynasty Hotel Beijing. Hope we can have the chance to serve you next time. Best Wishes!

2/10 Terrible

Deepika

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience and never visit again
Horrible experience with this hotel where water bottle was not also complimentary and had to pay 350 for 6 water bottles. I feel like I have been cheated with pathetic service and staff. I will never ever recommend this to anybody.
Stayed 3 nights in Nov 2019
Response from PR manager on Nov 25, 2019
Thank you for choosing Sunworld Dynasty Hotel Beijing. We prepared 2 bottles of mineral water in room every day free of charge, and if you need any other help, please feel free to contact us at any time. Hope we can have the chance to serve you next time. Thank you and best wishes!

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019
Response from PR manager on Nov 22, 2019
Thank you very much and all the best wishes!

8/10 Good

Richard W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a Perfect Location
The service at this hotel is super friendly. Most lobby area employees speak at least some English. The concierge was very helpful in connecting us with our booked tour and a taxi when it was time to go to the airport. The room is comfortable and the hotel location is excellent, right along Wangfujing's shopping street. It is a 20 -25 minute walk to Tienanmen Square/Forbidden City; even closer on the way back, as you exit the Forbidden City closer to the hotel. There breakfast buffet is extensive and good; it is significantly cheaper to book it included in the Hotels.com rate than to buy on site.
Stayed 3 nights in Nov 2019
Response from PR manager on Nov 20, 2019
Thank you for choosing Sunworld Dynasty Hotel Beijing and sharing your satisfaction at our products. Hope we can have the chance to serve you next time. Best Wishes!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from PR manager on Nov 18, 2019
Thank you and all the best wishes!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
We have been Expedia Gold members for some time, everywhere we go, we will generally receive complimentary food and drink vouchers and/or an upgrade at other VIP hotels, not this hotel though. When we questioned the VIP benefits, we were provided with a 25% off discount on full priced meals when dining at the in house restaurant (This can only be used once however) Eventually we did get a upgrade, however, the room is still tiny, faced the street construction side of the hotel, this resulted in all day long construction noise. Staff left a lot to be desired and seems disinterested.
Stayed 6 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unexpected
Strong odor from shower drain, strong chemical odor from treating shower drain. Room was hot on the night of chemical treatment (25 C) - cooling mode selected but not cooling. At 2:30 am, could not stand any more, requested another room and was granted. Told front desk the room initially assigned was not satisfactory and got an apology. Word reached Assistant Front Manager who apologized and explained what happened and stated more effort will be made to provide tidy and comfotable room for guests.
Stayed 3 nights in Nov 2019
Response from PR manager on Nov 18, 2019
Thank you for staying in Sunworld Dynasty Hotel and really appreciate your feedback. We will pay more attention on the problems in your comments Hope you come back again and we would like to try all possibilities to give a satisfy stay to you. Best Regards.