Usually quite good
Posted Sep 12, 2016
I intended to make this hotel my usual Beijing home, but this last stay had a critical problem - no internet or very weak wifi for my entire 3 day stay. Since I was there on business and must communicate globally (which includes long explanations/messages and sending files), this is absolutely unacceptable. The rooms, staff, gym and breakfast all meet or exceed my expectations, but reliable communication takes priority over all. Whether it was a hotel problem or an issue with the ISP, this must be resolved in a way that it never happens again - backup systems, spare parts, whatever.