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关于金孔雀渡假酒店的点评

5 out of 5
金孔雀渡假酒店
Zona do Estori Talhao no.16, Beira

点评

5.0
10 分 - 超赞。5 条好评，共有 37 条点评" "
8 分 - 还可以。4 条好评，共有 37 条点评" "
6 分 - 一般。6 条好评，共有 37 条点评" "
4 分 - 很差。8 条好评，共有 37 条点评" "
2 分 - 糟糕。14 条好评，共有 37 条点评" "

6.4/10

清洁度

5.2/10

员工和服务

4.0/10

服务设施

5.6/10

住宿条件和设施

4.6/10

环保

点评

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very horrible stay
We stayed 7 nights in this hotel. We cannot receive the wifi in the room. Even when you switched the "Do not disturb" signal, the staff would come in to your room for housekeeping. And there's very serious problem which the electricity shut off at night. The power shut off at 2am every night until 6am, with NO air conditioning and lights. You should never pay this amount of money to stay in a hotel with such a bad condition.

2/10 糟糕

Jamal

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Run down hotel, not more than two stars: do not stay here. You are going to regret it.
HU 于 2024 年 3 月 21 日 的回复
Dear Gueat,We are very sorry that our service to you was not in place. We will take your opinions into account and try our best to improve the existing problems in the hotel.kind regard

2/10 糟糕

Mack

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
HORRIBLE STAY
The rooms were okay. Pathetic service during breakfast, the food is basically for the Chinese occupants and it's a first come first serve basis ,it's like a school once the food is finished if you didn't get that's your problem no effort even to meet the guest satisfaction. We didn't get the value of what we paid for.
2023 年 5 月入住 1 晚

6/10 一般

SHELTON T

商务旅客
不满意：住宿条件和设施，清洁度
The toilet system needs attention. We went for a day without the toilet flashing twice
2023 年 4 月入住 4 晚

4/10 很差

Synnøve

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Et hotell uten service. og ikke fasiliteter som de sier.
2023 年 3 月入住 5 晚

2/10 糟糕

David

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
Cockroaches in room Aircon not working WiFi not working No help from staff on issues Insects everywhere Staff ignore requests Poorly maintained Nice hotels available in close proximity (will never stay here again)
2023 年 3 月入住 1 晚

6/10 一般

Mark

商务旅客
满意：客房舒适度，清洁度
不满意：住宿条件和设施
Should be awesome but isn’t
The the place looks awesome as you drive up, but the pool isn’t clean the lifts don’t work you can’t get access to the beach as the won’t open the gates They messed up with the booking and then tried to charge me for something that they could explain what they were charging for
2022 年 6 月入住 1 晚

10/10 超赞

Spencer

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best in Beira
Our trip was great the breakfast rice was bomb. The rooms were nice and the service was great. The grounds are beautiful
2021 年 11 月入住 7 晚

2/10 糟糕

COLLEEN

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
HOTEL IS RUNDOWN
I booked this for 2 of our business travellers and their experience was not good. Feedback is that the facility is totally run down with poor infrastructure and terrible food
2021 年 11 月入住 3 晚

4/10 很差

真实旅客

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Dsapontado com a gestão,hotel confortável!
Um hotel 5 estrelas que não consegue fornecer um café as 9.30 porque estão sem energia há mais de 2 horas,e não têm soluções nem para fritar ovo! O que estava disponível eram porco e língua de vaca acompanhado de arroz,onde já se viu isso????So chinês mesmo,mas aqui é Moçambique!!Ate o pão era seco,e nem queijo tinha,uma vergonha de serviço!!!
2021 年 1 月入住 1 晚

6/10 一般

Tamara

满意：清洁度、住宿条件和设施、客房舒适度
Overnight in Beira
Pros: Huge rooms with view of grounds and ocean - quiet, remote, balcony off bedroom. Cons: Taxi cost from property to airport $15 for 7 minute drive - cost less to Beira Terrace across town. Communication is an issue. Prepaid may not show and can be an issue, so checkin can take longer than normal. Rooms quite a distance from reception and pool - at least mine was. First room had no electric - 2nd room fine. TV has 2 English language channels: Fox News and BBC world news, rest are Chinese with 2 Portuguese and reception not good. Bathroom is large, with both tub and shower, but glass wall between bedroom/bathroom that precludes privacy from bedroom a bit disconcerting. This is a HUGE property with lots of employees and security, but seems almost deserted - was built by Chinese and includes mini mall and theme park, both now abandoned. Chinese built major road so maybe that's why this property built?
Bed large enough to sleep4
Nice view - clouds/ocean
2020 年 2 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Avoid at all costs
Really awful hotel and one to avoid at all costs. We booked a suite as a couple through hotels.com but on arrival this was not available due to a lack of electricity. The hotel refused to refund the difference when downgrading us to a standard room. The room was poorly cleaned, dirty sheets and a balcony door that wouldn't lock. The suffering continued through the night with two power cuts causing the A/C to fail and the room got very hot. At 4am the peacocks began to call to each other, a loud and unpleasant noise which prevented any further deep sleep from 4am until our alarms went off at 7am. Having slept in a dirty, and increasingly warm room I was desperate for a shower. However, overnight the water had failed and we were not even able to flush the toilet let alone have a shower. The reception staff weren't able to assist in any form of refund for what is quite possibly the worst hotel I've experienced. And at $200 for the night? Utterly atrocious experience.
2019 年 11 月入住 1 晚

2/10 糟糕

Andries

不满意：员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 5 晚
a 于 2019 年 7 月 21 日 的回复
ok

4/10 很差

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 1 晚
e 于 2019 年 7 月 21 日 的回复
ok

10/10 超赞

Jeffrey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Would do it again for sure.
Went and visited some old friends. The hotel was great and really nice. Wifi was a little spotty and had to be in certain places to receive service. Very clean and very friendly and helpful.
2019 年 3 月入住 4 晚
ww.com杰 于 2019 年 4 月 5 日 的回复
Thank you

6/10 一般

真实旅客

满意：员工和服务
不满意：住宿条件和设施，服务设施
2019 年 3 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 1 月入住 3 晚
ww.com杰 于 2019 年 3 月 14 日 的回复
一定改进

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施
My first trip to Beira after 30 years! Arrived at the Hotel fascinated by the outdoors of the premises. Unfortunately the allure was brought to an end soon when I found the bedsheets were stained with footprints, and the pillows smelled of body odour. Soon after calling the receipt the security guard came to escort us to a different bedroom. During the ptocess there was a blackout and we had to drag around our bags along the corridors in the dark since their generator was operated manually we had to wait 10-20 minutes for the emergency lights. After strolling around the corridors with the guard backwards and forwards, we made sure the second bedroom had clean bedsheets, after the guard left I had a closer look and there were blood stains on a small area
2019 年 1 月入住 2 晚

4/10 很差

CDC，Harare

满意：清洁度
trying to find a room which was secure took 5 attempts. eventually put in a room very far away from reception.Breakfast poor. dinner good.Characterless.
2018 年 11 月入住 2 晚
mis huang 于 2018 年 11 月 20 日 的回复
Th ank yuo tip of the probIem

2/10 糟糕

Eric

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Une honte absolue pour un tel tarif
Enorme complexe qui revendique 5 étoiles mais n'en vaut pas plus de 2. Le complexe est loin de tout, donc sans voiture on ne peut rien y faire. Ce n'est ni plus ni moins qu'un complexe destiné à loger les ouvriers et techniciens chinois qui travaillent sur les nombreux chantiers de la province. Le service est désastreux, presque personne pour parler anglais, la nourriture est très moyenne, servie sans entrain et souvent froide. L'hygiène des chambres est honteuse: draps tachés, serviettes de toilettes usées jusqu'à la corde et trouées. Propreté de la chambre mal faite. Le personnel n'est pas managé. Lorsque j'ai fait des remarques sur la propreté de la chambre et des draps, rien n'a été fait pour corriger. Bref, à plus de 110 euros la nuit, c'est une honte. Le wifi ne fonctionne que dans le hall, et même là, ça coupe toutes les 20 secondes, rendant toute connexion impossible. Enfin, des installations techniques totalement dépassées (pour un hôtel inauguré en 2014...): Coupures de courant plusieurs fois par jour, pendant plus de deux heures parfois, prises électriques arrachées des mur sans réparation, sections entières de couloir sans éclairage (toutes les ampoules étaient grillées), etc... A déconseiller absolument !
2018 年 6 月入住 7 晚

10/10 超赞

James，Nairobi, Kenya

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent room with sea view
We had a pleasant stay, with a very nice room with sea view and very convinient parking. Checking and checkout was the fastest ever. Room was clean and ac worked. There was no Wifi but turns out to be a blessing to make the holiday even more precious as we talked more.
2017 年 12 月入住 4 晚
ww,com杰 于 2018 年 2 月 2 日 的回复
谢谢。我们一直在改进

4/10 很差

Mia

满意：清洁度
不满意：员工和服务
Dålig service i en stad utan aktiviteter.
Dålig service. Samma låt spelas på repeat i lobbyn. Inga aktiviteter. Inga förslag på aktiviteter. Ingen turistservice. Oljud och pipande ljud hela tiden. Inget gym, inget biljardrum- trots att det sägs på hemsidan. Dålig frukost. Detta ställe har en bra bit kvar innan de kan kalla sig femstjärnigt hotell eller ens turistvänligt hotell.
2017 年 12 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
It could have been perfect if...
I wrote to you a couple of times without any answer: I saw in your website the room rate $114 but my credit card was debited $133 and when I checked in I understood that the real room rate was $100.
2017 年 8 月入住 1 晚

2/10 糟糕

Reginaldo

满意：客房舒适度，清洁度
不满意：住宿条件和设施，员工和服务
Horrível!!!!não indicaria a ninguém!!!
hotel tem algumas qualidades,porem nao tem wifi no quarto.cafe da manha horrivel muito fraco...e o pior um rato caiu na mesa ao qual estava tomando cafe,inadmissível!!!nunca passei por essa situação.hotel de chineses nao deram a minima pela situação.nada de desconto.em outro momento na recepção outro rato andando no teto da recepção...o quarto ate e bom...mas as demais coisas muito fraco.....fora esse bendito rato...

4/10 很差

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
Needs Loads of work
Accommodation needs major upgrades , food was really bad , staff battled to understand English. I waited over 2 hours at the airport for the hotel shuttle which I had booked two days previously. The hotel needs serious attention to detail , the grounds need work done to them. I will not be staying there again, ever

2/10 糟糕

JOSE

不满意：员工和服务、住宿条件和设施、客房舒适度
Os serviços do hotel inexistem, o ar-condicionado não refrigera adequadamente o apartamento e o café da manhã é horrível.

2/10 糟糕

真实旅客

满意：客房舒适度
不满意：员工和服务
Überraschung
Sehr schöne lage, schöne Zimmer, aber einiges lässt zu wünschen übrig. Kakalaken im Bad, kein Föhn, usw. Restaurant, schlechte Bedienung, überwiegend Chinesisches Essen. Morgen Kaffee, nur Pulverkaffe. Säfte Behälter leer, alles nicht so wie man in fünf Sterne Hotels erwartet. Bin sehr enttäuscht. Könnte noch weiteres schreiben, habe aber keine Lust mehr dazu.

2/10 糟糕

African Joe

不满意：客房舒适度

2/10 糟糕

African Joe，Cape Town

不满意：客房舒适度
China?
This hotel is like stepping into China. No African feel about it all. Chinese breakfasts. Beds are extremely hard. No wifi in rooms. Very clean hotel if only they can westernise it a bit with a proper breakfast and wifi in rooms. Beds are so hard it feel like sleeping on the floor.

6/10 一般

William，Cork

满意：清洁度、住宿条件和设施、客房舒适度
Mixed
Room was decent with good wired internet, however there was no working wifi. Food was mixed, some good but couldn't believe I got microwaved fried rice in the Chinese restaurant. The breakfast buffet caters for Chinese tastes mainly, though I didn't mind the rice and chicken dishes to be honest. Most of the non-Chinese food was of poor quality e.g. Bread, and juices are just diluted cordial. The casino seems to be the place to go to in town at the weekend. I had to ask where it was as there are no signs and generally lacking information.

6/10 一般

真实旅客

满意：客房舒适度，清洁度
不满意：住宿条件和设施，员工和服务
New hotel with teething problems
Well, the hotel is nicely situated. The rooms are spacious and clean - the bed was terribly hard and not great comfort. Beach times are restricted from 7:00 to 17:00 - a clear minus. The biggest concern was the lack of variety on the breakfast and lack of a good restaurant that also offers a range of choices for vegetarians. The hotel pool was only filled to waist hight and not very clean. Overall it is a nice hotel but needs more attention to detail.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

4/10 很差

真实旅客

满意：住宿条件和设施
不满意：客房舒适度
Newer hotel bit it in Beira
Newer hotel but it is in Beira which is not a place you should visit. I felt uncomfortable as a single white women . The hotel is all Chinese the food is absolutely horrible. Would not recommend this hotel!!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
"5 star " motel in Beira
I had booked to stay in this hotel golden peacock Beira from 2nd April to 5th April. When I arrived I had to wait a long time at reception as they could not find my reservation. When getting to the room which was a drive away from reception, the area deserted no other guests in the room there was no internet, the bed was so hard it was like there was no mattress, the television didn't work properly and there were ashtrays and the room had a horrible smell of stale smoke despite the hotel being described as smoke free on hotels.com this is definitely not the case. The hotel has 5 stars on the website however this is not the case. I was extremely disappointed and did not even stay one night. I found another hotel in Beira which is much better, so I did not even stay in the golden peacock. I have had to incur extra expense by booking another hotel room. I had only booked this hotel because it was the only decent one I could find in Beira before I came. However on arrival I have seen brand new very good quality hotels which are not yet advertised on the internet.

8/10 还可以

Vicente，Belo Horizonte

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Descanso por quinze diasi
Poucos hóspedes, quase que os únicos a desfrutar de uma infraestrutura maravilhosa. Pena que a sauna, o cassino, a discoteca não funcionaram por falta de clientes. Restaurantes e SPA funcionaram.