Ratings based on 9 Verified Reviews

4.0 out of 5
50% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Damascus

Nice hotel close to the heart of the city

Posted Mar 4, 2017
Every thing was good in this hotel, welcome gift was very kind, it is close to a lot of entertainment.
3 out of 5
by A verified traveler from Canada

Not what we ordered

Posted Feb 2, 2017
Pros: Breakfast is good.
Cons: Follow through on providing the rooms you said you would.
Location: Things around the hotel have dwindled. I would recommend a different location for sure, I won't be staying here again.
Upon checking into the hotel, the room we requested, and that was confirmed by the hotel was not what I asked for. Instead of the two double beds that we requested, and that was confirmed by the hotel, we were given a King bed. This was especially inconvenient when it was two grown men in the room that were friends, not a couple. When this was pointed out to the staff upon arrival, they assured us that it would be fixed in the morning. It wasn't. For all 3 nights we stayed there, no effort was made to fix this, other then being offered a very uncomfortable cot that I wouldn't want a dog to stay on. When checking out, we were asked if we had a good stay, and I again pointed out this issue, nothing was done by the staff to even offer to subsidize their lack of follow through.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 3, 2016 on Hotels
3 out of 5
by A verified traveler

Room Decoration is Great

Posted Nov 12, 2016 on Hotels
The room interior design is great also the room is spacious but the WIFI is so bad and also the food. The team is so friendly and polite.
5 out of 5
by Walid

A great place but hard to get in or out

Posted May 11, 2016 on Hotels
A great place to stay at and close to downtown Beirut. but difficult to get into and out of unless you are walking without luggage. it is close to the parliament and the army has all the roads leading to it close with manned check points.
5 out of 5
by Saad from Iraq

Etoile hotel is my Favorite

Posted Feb 29, 2016 on Hotels
It is always wonderful to stay at Etoile, great location and good vibes. Thanks to jean, Joyce, haitham and khider For making me a "returning customer".
4 out of 5
by Bassem Saidy from RIyadh

close to our business location

Posted May 6, 2014 on Hotels
it is ok
4 out of 5
by A verified traveler

Tea

Posted Apr 23, 2013 on Hotels
I like the place a lot. The only thing what was ridicouls was the tea in the room. They wanted to charg me 10$ for drinking tea from mini bar. Apparently if oyu want complimentary tea you need to ask for Lipton tea at the reception.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 9, 2016 on Hotels