Not what we ordered
Posted Feb 2, 2017
Upon checking into the hotel, the room we requested, and that was confirmed by the hotel was not what I asked for. Instead of the two double beds that we requested, and that was confirmed by the hotel, we were given a King bed. This was especially inconvenient when it was two grown men in the room that were friends, not a couple. When this was pointed out to the staff upon arrival, they assured us that it would be fixed in the morning. It wasn't. For all 3 nights we stayed there, no effort was made to fix this, other then being offered a very uncomfortable cot that I wouldn't want a dog to stay on. When checking out, we were asked if we had a good stay, and I again pointed out this issue, nothing was done by the staff to even offer to subsidize their lack of follow through.