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Reviews of MidTown Hotel & Suites

4 out of 5
MidTown Hotel & Suites
Souraty Street, Hamra, Beirut

Reviews

8.2

Very Good

Rating 10 - Excellent. 89 out of 235 reviews" "
Rating 8 - Good. 100 out of 235 reviews" "
Rating 6 - Okay. 30 out of 235 reviews" "
Rating 4 - Poor. 5 out of 235 reviews" "
Rating 2 - Terrible. 11 out of 235 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tony, ESCONDIDO

Liked: Cleanliness, staff & service
The team at Midtown is excellent and always willing to assist you with anything. The property's condition is average. The only issue was the slow or unreliable internet; you had to call the front desk to reset the modem. Power cuts occurred three times a day, but they quickly started the generators. Overall, it's a good place to stay for a couple of days!
Stayed 5 nights in Sep 2023
Response from Chairman on Oct 14, 2023
Thank you kindly Tony! We look forward to hosting you again - Chairman

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Chairman on Sep 23, 2023
Thank you kindly Jacques! We look forward to hosting you again - Chairman

2/10 Terrible

Sevil

Stayed 3 nights in Aug 2023

8/10 Good

Margaret

Liked: Cleanliness, amenities
Quick response from the manager, for any complain, really appreciate that,very quiet place .
Stayed 3 nights in Aug 2023
Response from Chairman on Sep 23, 2023
Thank you kindly Margaret! We look forward to hosting you again - Chairman

8/10 Good

Sara

Liked: Staff & service
the hotel is clean, but quiet old. staff are really friendly and helpful. location is very convenient
Stayed 1 night in Jul 2023
Response from Abed Elhalim Masry,Operations Manager on Jul 21, 2023
Dear Sara, Thank you for your great score you gave us and hope to welcoming you soon at our Hotel

6/10 Okay

Sandra

Stayed 1 night in Jul 2023

8/10 Good

Raymond

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to Hamra Street and bars. Nice outdoor area to relax. Good, comfortable rooms.
Stayed 4 nights in Jun 2023
Response from Abed Elhalim Masry,Operations Manager on Jun 13, 2023
Dear Raymond,Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed our prime location, which is in close proximity to Hamra Street and many bars. We are glad that you found our outdoor area to be a nice place to relax, and that the rooms were comfortable for you. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Faisal

Stayed 14 nights in May 2023

8/10 Good

Abdulkader

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Response from Abed Elhalim Masry,Operations Manager on Jun 13, 2023
Dear Abdulkader,Thank you for your score and hope to welcome you again

8/10 Good

YILDIRIM

Stayed 3 nights in May 2023
Response from Abed Elhalim Masry,Operations Manager on May 24, 2023
Dear Yildirim,Thank you for the score you gave us and hope to welcome you again at Midtown hotel and suites.

8/10 Good

Abdulkader

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience
Stayed 1 night in May 2023
Response from Abed Elhalim Masry,Operations Manager on May 17, 2023
Thank you kindly! We look forward to hosting you again

10/10 Excellent

Ahmed

Stayed 2 nights in Apr 2023
Response from Abed Elhalim Masry,Operations Manager on May 17, 2023
Thank you kindly! We look forward to hosting you again

10/10 Excellent

Youssef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
The hotel is very quiet and comfortable The service is fast and excellent Breakfast is traditional and repeats itself every day (labneh, cheese, salami, boiled eggs, olives, a piece of thyme pastries, tomatoes, cucumbers, a piece of cupcake)
Stayed 2 nights in Mar 2023
Response from Abed Elhalim,Operations Manager on Mar 20, 2023
Dear Mr. Youssef, we would like to thank you for the time sharing your thoughts through hotels.com it was our great pleasure to host you at Midtown hotel and suites, our team is well trained to make our guest's experience more enjoyable and memorable.

10/10 Excellent

Inga Birgitte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel i Hamra, Beirut
Vi boede 5 nætter i 3 dob værelser på dette dejlige hotel. Rolig og tryg beliggenhed og perfekt som udgangspunkt for oplevelser i Beirut. Hotel personalet var alle meget søde og hjælpsomme.
Stayed 5 nights in Mar 2023
Response from Abed Elhalim,Operations Manager on Mar 16, 2023
Dear Inga,Vi boede 5 nætter i 3 dob værelser på dette dejlige hotel. Rolig og tryg beliggenhed og perfekt som udgangspunkt for oplevelser i Beirut. Hotel personalet var alle meget søde og hjælpsomme.

10/10 Excellent

Youssef

Stayed 2 nights in Mar 2023
Response from Abed Elhalim,Operations Manager on Mar 16, 2023
We would like to thank you for the time sharing your experience with us, we strive to make our customers satisfied and feels home away from their home

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jan 2023
Response from Chairman on Feb 3, 2023
Thank you Kindly Michael! We look forward to hosting you again.

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2022
Response from Chairman on Dec 29, 2022
Thank you Kindly Jeremy! We look forward to hosting you again

10/10 Excellent

Abdallatieph

Stayed 1 night in Sep 2022
Response from Abed Elhalim,Operations Manager on Sep 16, 2022
Dear Mr. Abdallatieph,Greetings of the day,It was our great pleasure to host you at Midtown hotel and suites, Thank you for the time sharing your thoughts through hotels.com, we are glad that your overall stay was enjoyable and memorable, hope to see you again

10/10 Excellent

Khaled

Stayed 2 nights in Aug 2022
Response from Abed Elhalim,Operations Manager on Sep 16, 2022
Dear Mr. Khaled,greetings of the day,It was our great pleasure to host you at Midtown hotel and suites, Thank you for the time sharing your thoughts through hotels.com, we are glad that your overall stay was enjoyable and memorable, hope to see you again

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2022

10/10 Excellent

Kurt

Stayed 4 nights in May 2022
Response from Abed Elhalim,Operations Manager on May 23, 2022
Dear Mr. Kurt, Greeting of the day, we would like to thank you for the time sharing your thoughts through hotels.com.it was our great pleasure that your overall stay was enjoyable hope your next visit to Beirut will be our first choice.

8/10 Good

Samia El-Roz

Traveled with family
Liked: Cleanliness, staff & service
Staff was very friendly, clean property but elevators carpet need improving and room service for example Toothpaste needs to be inside and also have conditioner and extra towels for body and In one of the rooms. There was only 1 big towel for two people and 1 glass of water. Overall hotel service is very pleasant and welcoming.
Stayed 2 nights in Apr 2022
Response from Abed Elhalim,Operations Manager on May 10, 2022
Dear Mrs. Samia, we would like to thank you for the time sharing your thoughts through expedia, it was our great pleasure to host you at Midtown Hotel, your review will take into consideration and will improve our amenities for our guests need.

8/10 Good

Nabil, Riyadh

Stayed 1 night in Apr 2022

10/10 Excellent

Marwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and very friendly staff!
Stayed 2 nights in Mar 2022
Response from Abed Elhalim,Operations Manager on Apr 26, 2022
Dear Mr. Marwan, we would like to thank you for the time sharing your thoughts through expedia.com. It was our great pleasure to host you at GT Midtown hotel and suites and hope to you next visit to Beirut will be your first choice

10/10 Excellent

Ammer

Stayed 1 night in Feb 2022

2/10 Terrible

Ahmad

Stayed 1 night in Jan 2022
Response from Chairman on Feb 9, 2022
Dear Ahmad, We are saddened that your stay was not up to your expectations. We work hard to keep our guests happy. Most guests leave great reviews. Your review is odd among the rest. Share with us what was wrong. Nabil Haddad - Chairman

10/10 Excellent

Ahmed

Stayed 5 nights in Dec 2021
Response from abed Elhalim-operations Manager on Jan 14, 2022
Thank you kindly! We look forward to hosting you again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021
Response from Abed Elhalim,Operations Manager on Jan 14, 2022
Thank you kindly! We look forward to hosting you again

8/10 Good

Elias

Liked: Cleanliness, staff & service
Friendly staff, Mediocre room
The place is ok, not similar to the pictures on site. However, the staff are friendly.
Stayed 1 night in Nov 2021
Response from Chairman on Dec 7, 2021
Thank you Elias for your feedback. Please let me know which picture are not the same? We look forward to hosting you again

10/10 Excellent

Kinda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in golden tulip.. nice staff ..
Stayed 1 night in Aug 2021
Response from Chairman on Dec 7, 2021
Thank you Kindly! Looking forward to hosting you again.

8/10 Good

Kamal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
O nous avons passé de très bon séjour le personnel est excellent très serviable Seulement le confort de canapé lit n’était pas très bien et le l’ascenseur pas trop propre
Stayed 8 nights in Aug 2021
Response from Chairman on Dec 7, 2021
Thank you Kindly! Looking forward to hosting you again.

2/10 Terrible

Verified traveler

Stayed 2 nights in Jan 2021
Response from Chairman on Feb 15, 2021
We are saddened with your review. Can you please share what went wrong.

10/10 Excellent

Beisan, Los Angeles, CA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel agents were very helpful with good customer service. I would defiantly stay at this hotel again
Stayed 4 nights in Jul 2020
Response from Chairman on Aug 1, 2020
Thank you kindly! We look forward to hosting you again. Nabil Haddad - Chairman

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The room is well equipped. The staff is professional. The location of the hotel is perfect! The administration was very helpful and flexible and they were kind enough to help me out with a problem that I had regarding the duration of my reservation. I would like to thank them very much!
Stayed 5 nights in Jul 2020
Response from Chairman on Aug 1, 2020
Thank you kindly! We look forward to hosting you again. Nabil Haddad - Chairman

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was great. Construction outside on street.
Stayed 9 nights in Mar 2020

8/10 Good

Saeed, Syria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The hotel is very nice and rooms are clean and good, I would have given 5 stars if only the water was hot , I had to take my shower with a slight warm water. The staff were very kind, helpful and welcoming.
Stayed 2 nights in Feb 2020
Response from Abed Elhalim-Oerations Manager on Mar 10, 2020
Dear Mr. saeed, Greetings of the day, we would like to thank you for your time sharing your thoughts through expedia.com. It was our great pleasure to host you at Golden Tulip Midtown, Regarding the hot water, our boiler heater heats till 90 degree during hot weather we decrease it till 70 but if you ask the front desk of course we could fix this issue. we hope to welcome you again at your place golden tulip Midtown hotel and suites.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Chairman on Feb 12, 2020
Thank you kindly! We look forward to hosting you again. Nabil Haddad - Chairman

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and nice room. Staff are very friendly. My only complaint is the breakfast can be abit better.
Stayed 1 night in Dec 2019
Response from Abed Elhalim-Oerations Manager on Dec 28, 2019
Dear Sir, Greetings of the day, thank you for your time sharing your thoughts through Orbitz, Regarding the breakfast, we will review with the management and make the necessary changes

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Good location, value and rooms. Poor breakfast cold pool and average public areas
Stayed 6 nights in Nov 2019
Response from chairman on Dec 12, 2019
Thank you kindly! We look forward to hosting you again. Nabil Haddad - Chairman

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The reception is good and I was upgraded to an Executive Room which was nice. However the shower leaked and the roof top pool was small a bit unloved.
Stayed 4 nights in Nov 2019
Response from chairman on Dec 12, 2019
Thank you kindly! We look forward to hosting you again. Nabil Haddad - Chairman

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My choice was perfect for this hotel Thanks a lot for the stuff
Stayed 1 night in Nov 2019
Response from Chairman on Nov 7, 2019
Thank you kindly! We look forward to hosting you again. Nabil Haddad - Chairman

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Oct 2019
Response from Chairman on Oct 14, 2019
Thank you kindly! We look forward to hosting you again. Nabil Haddad - Chairman

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front staff is extremely friendly and helpful, the location is also very good, I checked in at 4.00 am and everything was great, good size room with good wardrobe with free safe. Bathroom offs good size with a nice shower. However the hotel is “dated” it badly needs to be refurbished, the carpet, cushions and curtains were not clean. The most disappointing part is the breakfast. There is a very limited choice of food, the room is depressing, no window, sad atmosphere and most disappointing is the service, I was there for 5 nights and every day there were no cups or cutlery, the crockery was chipped too. Please update the hotel
Stayed 5 nights in Sep 2019
Response from Chairman on Oct 14, 2019
Dear, We work hard to keep our guests happy. Most guests leave great reviews. Your review is odd among the rest. We are saddened that your stay was not up to your expectations. We were running on high occupancy during your stay and we had to place you in a room that had a slight issues. This has been now fixed. Our breakfast has a diverse selection of Lebanese (Labneh - Foul - Hummus - Manakesh) and International buffet (4 kinds of cheese - marmalade - eggs - croissant - pastries - English cake - fruit - yogurt - honey - three type of cereals) in addition to coffee tea and highest quality of juice. Please share with us what more do you expect. Nabil Haddad - Chairman

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from Chairman on Oct 19, 2019
Thank you kindly! We look forward to hosting you again. Nabil Haddad - Chairman

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and courteous. Accomodated all our requests with no exceptions. Very nice people
Stayed 6 nights in Sep 2019
Response from Chairman on Sep 20, 2019
Thank you kindly! We look forward to hosting you again. Nabil Haddad - Chairman

6/10 Okay

Rozhin

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2019
Response from Chairman on Sep 20, 2019
We are saddened that your stay was not up to your expectations. We work hard to keep our guests happy. Most guests leave great reviews. Your review is odd among the rest. Share with us what was wrong. Nabil Haddad – Chairman

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019
Response from Abed Elhalim,Operations Manager on Sep 11, 2019
Dear Sir, Good Morning from golden tulip Midtown Hotel and suites, we would like to thank you for your time sharing your experience through Hotels.com. It was great pleasure that we did met all your expectation and hope your next visit to Beirut will be Golden Tulip Midtown your first choice.

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 13 nights in Aug 2019
Response from Abed Elhalim,Operations Manager on Sep 11, 2019
Dear Sir, Good Morning from golden tulip Midtown Hotel and suites, we would like to thank you for your time sharing your experience through Hotels.com. It was great pleasure that we did met all your expectation and hope your next visit to Beirut will be Golden Tulip Midtown your first choice.

8/10 Good

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from Abed Elhalim-Oerations Manager on Aug 21, 2019
Dear Mr. Walid, Thank you for your time sharing your thoughts through Hotels.com it was pleasure to host you at Golden Tulip Midtown and hope your next visit will be your first choice

8/10 Good

Hossam

Liked: Cleanliness, staff & service
Lovely Lebanon
We enjoyed our trip to Lebanon and the hotel is well located and was comfort, valet parking service is excellent with very reasonable price. The only thing with reasonable price in Lebanon. Hotel is well equipped and comfort.
Stayed 8 nights in Jun 2019
Response from Abed Elhalim-Oerations Manager on Jun 28, 2019
Dear Hossam, thank you for your time sharing your thoughts through Hotels.com, it was our great pleasure to host you at Golden Tulip Midtown your second home away from your home. Hope to see you Soon.