Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for Beirut Great location

Posted Aug 17, 2015
I was impressed with the Lebanese customer service that seems to improved last couple of years.: Very nice hotel and in convenient location.. Staff very friend and helpful.. Definitely I will stay there again on my next visit
Comment from Hotel Management
Aug 20, 2015 by Naif Zureikat, Hotel Management
Dear Traveler, thank you for sharing your valuable feedback on Expedia! We are very happy to note that Hilton’s hospitality has come to your satisfaction and made you feel home away from home. Thank you for your complimentary comments about our location’s convenience and team’s friendliness; we are all looking forward to welcoming you back among us in the nearest future. Naif Zureikat, Cluster General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with all luxury facilities

Posted Aug 8, 2015
Adjacent shopping center including restaurants, coffeshop, great spa and massage center
Comment from Hotel Management
Aug 20, 2015 by Naif Zureikat, Hotel Management
Dear Guest, thank you for sharing your feedback with us on Expedia! We are happy to learn that you have enjoyed the shopping experience in our neighboring mall as well as our massage treatments by Dr Burgener Switzerland at Elixir Spa. We are looking forward for your future visit. Naif Zureikat, Cluster General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel in the middle of the city

Posted Aug 6, 2015
Pros: Location next to the Mall, free parking available in basement, very clean, very good AC on a very hot evening! Love the free WiFi for members.
Cons: Different style of breakfast. We eat only a bite in the A M
Location: The Mall, good restaurants nearby, good taxi service, 30 min from airport, great opulent lounge area on first floor for meeting friends for coffee,
We were greeted by a well trained friendly staff and assisted very well. Our regret was that we did not get to stay longer.
Comment from Hotel Management
Aug 20, 2015 by Naif Zureikat, Hotel Management
Dear Guest, thank you for sharing this great review with us on Expedia! We are happy to note that our dedicated team has taken good care of you, making you feel just home away from home. We are looking forward to hosting you back among us, for a longer stay, in the not so distant future. Naif Zureikat, Cluster General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from syd

Great hotel, great staff

Posted Jun 20, 2015
Great staff assistance at all times. WE will come back again.
Comment from Hotel Management
Jun 22, 2015 by Naif Zureikat, Hotel Management
Hi Ron, thank you for staying with us at Hilton Beirut Habtoor Grand during your last visit to Beirut and for taking the time to share your excellent rating with us through this website; we are ultimately delighted to note that the hotel’s cleanliness, rooms’ spaciousness and our team’s attentiveness have all come to your satisfaction, making you feel just home away from home. We are looking forward for your next visit soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from beirut

everything Expensive!

Posted May 24, 2015
Pros: Everything--decor, ambivience, staff.
Location: Conveniently located beside a walk in mall.
I have stayed in several Hilton properties and love Hilton, but recently I put several guests in rooms and was shocked At the extra costs of everything. $33.00 for breakfast??? $8.00 for water???? $ 7+ to wash one pair of undershorts???? $6.00 per hour for internet???? 4.00 for a cup of plain coffee???? And the list goes on and on. Unless you only want the elite and the rich, please take these things into consideration.
Comment from Hotel Management
May 28, 2015 by Naif Zureikat, Hotel Management
Hi CJ, thank you for staying with us at Hilton Beirut Habtoor Grand and for taking the time to share your comments with us on Expedia.com. While we are glad to note that you are a loyal Hilton guest with repetitive stays; we truly regret that our price range has not met your expectations.. Hope none of the above misgivings will hinder you from a repeated stay with us as we aim to regain your trust during your next visit in the near future.
5 out of 5
Recommended
for Families
by A verified traveler

5 étoiles méritées

Posted May 16, 2015 on Hotels
agréable
Comment from Hotel Management
Jul 18, 2015 by Naif Zureikat, Hotel Management
Merci d’avoir choisi Hilton Beirut Habtoor Grand durant votre dernier séjour à Beyrouth et de nous avoir dédié de votre temps pour partager votre commentaire avec nous à travers ce site. Je suis vraiment ravi de lire votre opinion ci-dessus et savoir que vous avez passé un sejour agréable a l'hotel! Merci pour votre choix aux Hôtels de Hilton à Beyrouth et pour votre patronage, nous sommes en attente de votre visite dans le futur prochain.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Great stay, friendly staff, perfect room. The location is even better. Close enough to where all the attraction sites are and far enough from the noise of the city
Comment from Hotel Management
Apr 20, 2015 by Naif Zureikat, Hotel Management
Hi Guest, thank you for staying with us at Hilton Beirut Habtoor Grand and for taking the time to share your opinion with us on this website. We are happy to learn that you have enjoyed the convenience of our location; our entire team was delighted by your visit. We are looking forward to welcoming you back among us in the very near future. Kind Regards,
5 out of 5
Recommended
for Business Travelers
by Reza from Montpellier

Rien à dire

Posted Apr 4, 2015 on Hotels
Le personnel très sympathique et disponible. La chambre était confortable et propre. Le service impeccable.
Comment from Hotel Management
Jun 13, 2015 by Naif Zureikat, Hotel Management
Hi Reza, merci d’avoir choisi Hilton Beirut Habtoor Grand durant votre dernier séjour à Beyrouth et de nous avoir dédié de votre temps pour partager votre opinion avec nous à travers Expedia. Je suis vraiment ravi de lire votre commentaire ci-dessus et savoir que vous avez bien apprécié nos chambres spacieuses et la qualité de notre service; on apprécie votre message encourageant! Merci pour votre choix aux Hôtels de Hilton à Beyrouth et pour votre patronage, nous sommes en attente de votre visite prochainement.
5 out of 5
Recommended
for Couples
by HASSAN from Detroit, MI

Perfect Hotel & Best Service

Posted Mar 26, 2015 on Hotels
This was my best stay in Lebanon. You pay what you get. Everything was perfect. I was 100% satisfied. Thank you Hilton.
Comment from Hotel Management
Jun 6, 2015 by Naif Zureikat, Hotel Management
Hi HASSAN, thank you for choosing Hilton Beirut Habtoor Grand during your recent stay in Beirut and for sharing your comments with us on Hotels.com. I am really proud to read your excellent review and learn that our team has provided you with a warm and memorable journey throughout your stay. I have forwarded your comments to the entire team and they were well appreciated. Thank you once again for your valuable trust; we are looking forward to welcoming you back among us in the near future. Warm Regards, Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Posted Feb 25, 2015
Well located next to le mall sin l fil Rooms are well maintained Service and staff were very good
Comment from Hotel Management
Mar 12, 2015 by Naif Zureikat, Hotel Management
Hi jose, thank you for staying with us at Hilton Beirut Habtoor Grand during your last visit to Beirut, and for sharing this superb rating with us on Expedia. I am delighted to learn that you appreciated the convenience of our location, our quality service as well as your overall stay. Thank you once again for choosing us; we are looking forward for your visit in the near future. Warm Regards