Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Egypt

Room AC didn't work

Posted Aug 6, 2016
Room AC didn't work on the first night. Hotel sent a maintenance guy who instructed us to "stand here" right in front of the AC instead of fixing it. We demanded to switch rooms, but they told us they were fully booked, but promised to send a guy to fix it the next day. They did send someone, but he didn't fix it. We asked to switch rooms again, and they stalled, saying we hadn't informed them of our wish to switch rooms, and kept saying things like "but this room gets a lot of sun, that's why the AC isn't working properly". We stayed for the second night in the room with the AC that won't work. Next morning we woke up at 8 am to the noise of a drill in the room next to us, which did not stop for a whole hour despite out complaints to the reception, and despite them saying "it will only take 5 more minutes". They agreed to moving us to another room, finally!
3 out of 5
by A verified traveler

Pleasant Hotel. Friendly helpful staff. Quite nei

Posted Jul 11, 2016
Pros: Location. Old time charm.
Cons: Operation of the TV/Satellite. It was very difficult to navigate 300 channels without a list in thr room. Remotes were difficult to use with no
Location: Great location in Al Hamra district
Pleasant Hotel. Friendly helpful staff. Quite neighborhood.
5 out of 5
by Ibrahim

This traveler left a rating score only Posted May 10, 2016 on Hotels
5 out of 5
by A verified traveler from Manama-Bahrain

Posted Apr 21, 2016
it's my second home when I'm in Lebanon and have good experience love this hotel
2 out of 5
by Haitham

This traveler left a rating score only Posted Apr 13, 2016 on Hotels
4 out of 5
by A verified traveler from Cairo

nice hotel close to the center

Posted Mar 20, 2016
Generally good experience I would have liked to have tea and coffee making facilities in the room
5 out of 5
by A verified traveler from manama bahrain

Posted Mar 12, 2016
Wonderful and I recommend to everybody this hotel. Hope to be back soon there.
4 out of 5
by Timo

Posted Feb 24, 2016 on Hotels
Very good basic hotel, with low costs.
4 out of 5
by A verified traveler

Veldig fornøyd

Posted Feb 24, 2016 on Hotels
Perfekt beliggenhet midt i Hamra for en veldig bra pris. Hotellet har en god stamfar og staben er hyggelige og imøtekommende. Eneste minus er at man kan høre en del støy fra gata og hotellgangene (dette var dog veldig sjeldent noe problem om natten).
5 out of 5
by A verified traveler from bahrain

nice hotel close to the shopping area

Posted Feb 8, 2016
Pros: everything is good
Cons: nothing
Location: Location is the best close to everything
wonderful hotel I would like to stay in same hotel always