Ratings based on 105 Verified Reviews

3.2 out of 5
55% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Worst hotel ever!

Posted Jan 6, 2018
It was horrible experience to stay in this hotel. Neither staff nor hotel facilities are eligible. It's not profissional to have such hotel on Expedia's hotel list.
Comment from Hotel Management
Jan 10, 2018 by HH, Hotel Management
Thank you for your feedback
2 out of 5
Recommended
for Everyone
by A verified traveler

Room Carpet Is Stained And Dirty

Posted Dec 28, 2017
This is not 4 stars hotel but it is acceptable. Staff and front desk are helpful. Carpet is very old and had many dirty/ stained spots. I did not feel comfortable walking on the carpet barefooted.
Comment from Hotel Management
Jan 2, 2018 by HH, Hotel Management
Thank you for your feedback
1 out of 5
by A verified traveler

Posted Jun 25, 2017
The hote was horrible. They were doing construction work in the middle of the night and didn't stop the drill
Comment from Hotel Management
Jun 29, 2017 by HH, Hotel Management
Thank you for your response
3 out of 5
Recommended
for Everyone
by A verified traveler

nice old hotel , close to the markets , good price

Posted Jun 3, 2017
need more improvements with wifi service, maps are not available, they should keep prices like this, and it will be fair
Comment from Hotel Management
Jun 29, 2017 by HH, Hotel Management
Thank you for your feedback
1 out of 5
by A verified traveler from Boston

Avoid this hotel

Posted May 23, 2017
I booked a room and got a confirmation to be surprised that my booking was cancelled without any notification. I tried to speak to the manager but he was rude and had no real explanation. Unfortunately, expedia had no knowledge of the cancellation and was helpless in managing this situation. I had my family look all over Beyrout to find another hotel. I will never book at this hotel again.
Comment from Hotel Management
Jun 29, 2017 by HH, Hotel Management
Thank you for your feedback
3 out of 5
by Leo

An OK place with good service

Posted May 10, 2017 on Hotels
Stayed for 4 days. Service was very good. Had a smokers room and wanted non smoking. they changed us the following day (but view of the building across the road). It is situated in the middle of Hamra and was close to everything. My only complaint was the quality of the internet, very poor, and login details changed every 24 hours (a bit annoying too). Overall, The place is old, but OK for the price.
Comment from Hotel Management
Jun 29, 2017
Thank you for your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from Damascus

Perfect location, in the heart of Al Hamra street.

Posted Apr 25, 2017
The front office employee was friendly, but he refused to check-in any client before 02:00PM. Flexibility is very important for the management's policy of the hotel and the front office has to accept early check-in based on the circumstances of the clients, sickness or tired etc....
4 out of 5
by Chady

Good short stay

Posted Mar 21, 2017 on Hotels
The hotel is very basic a bit old style but it was clean and in the center of the city and action. The bed was comfortable and clean the room has everything you need the bathroom was ok nothing fancy. Overall it was a nice stay the hotel stuff was friendly its a good hotel if you look at the price you pay recommended for anyone who wants to be close to action but at night it was a bit too noisy so if u like a quiet area thats not for u
3 out of 5
by A verified traveler from Banury U K

Ian Marshall

Posted Mar 15, 2017
Tha hotel was very old and needed a good refurb,my room was large with an on suite living area but vey draw nothing to inspire your stay here.i would not book at this hotel again,but you know what they say wot you pay is wot you get.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 4, 2017 on Hotels