Terrace/patio

Reviews of Ramada by Wyndham Downtown Beirut

4 out of 5
Ramada by Wyndham Downtown Beirut
Mina El Hosn Chateaubriand St, Beirut

Reviews

8.2

Very Good

Rating 10 - Excellent. 35 out of 107 reviews" "
Rating 8 - Good. 49 out of 107 reviews" "
Rating 6 - Okay. 16 out of 107 reviews" "
Rating 4 - Poor. 4 out of 107 reviews" "
Rating 2 - Terrible. 3 out of 107 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Atallah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Rita Maakaroun on Apr 20, 2024
Dear Mr. AtallahThank you so much for your glowing review! We're delighted to hear that you enjoyed your stay with us. Your kind feedback is truly appreciated and encourages us to continue providing exceptional experiences for our guests. We can't wait to welcome you back for another memorable stay. Have a fantastic day!"Regards,Rita MaakarounGeneral Manager

10/10 Excellent

Nabih

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One and only
I have stayed at many hotels in Beirut for the price range that Ramada offers, it is by far the best experience: hospitality, friendliness of staff, cleanliness is impeccable, rooms are large, views are better than expected in a populated city, high standard, nice lobby, good restaurant, surprisingly and agreeably very quiet which is not a trait in Beirut unless you stay at 5 star $500 a night hotels.
Stayed 3 nights in Sep 2023
Response from Rita Maakaroun on Sep 24, 2023
Dear Mr. NabihThank you so much for taking the time to share your wonderful experience at Ramada By Wyndham Downtown Beirut! We are thrilled to read your kind words and are delighted that your stay with us surpassed your expectations.It's truly rewarding to learn that our hospitality, the friendliness of our staff, and the cleanliness of our premises left a lasting impression. We take great pride in offering spacious rooms and maintaining high standards to ensure a memorable stay for our guests.We appreciate your acknowledgment of our quiet ambiance and beautiful lobby. Providing a tranquil environment in the heart of a bustling city is something we strive for, and it's wonderful to know that this aspect of your stay was a pleasant surprise.Your positive feedback serves as motivation for our team to continue delivering exceptional service and maintain our commitment to excellence. We hope to welcome you back soon and provide another outstanding experience.Thank you again for choosing Ramada By Wyndham Downtown Beirut.Best regards,Rita Maakaroun General Manager

10/10 Excellent

Rola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room, very comfortable bedding and linens, friendly staff Parking is an extra $10 US Air conditioner in the room was noisy during the night but room was super cool restaurant on site and so many around, five minutes walking distance from zeytouna bay and seaside I would absolutely recommend and would stay again
Stayed 1 night in Aug 2023
Response from Rita Maakaroun on Sep 4, 2023
Dear Mrs. RolaThank you so much for taking the time to share your 5/5 review of your recent stay with us . We're absolutely thrilled to hear about your exceptional experience at our hotel.Your compliments about our super clean rooms, comfortable bedding and linens, and friendly staff mean a lot to us. Maintaining high standards of cleanliness and providing a welcoming atmosphere is our top priority.We appreciate your feedback regarding the parking fee, and we'll certainly consider how we can improve our communication in this regard. Your input helps us enhance the overall guest experience.We apologize for any inconvenience caused by the noisy air conditioner, but we're glad to hear that it kept your room super cool. We'll address this to ensure a quieter night's sleep in the future.It's fantastic to know that you enjoyed our on-site restaurant and the proximity to Zeytouna Bay and the seaside. Our location is indeed a gem, and we're delighted you had the opportunity to explore the area.Thank you for your wholehearted recommendation. It would be our pleasure to welcome you back, and if you plan to return, please don't hesitate to reach out. We'll be here to ensure your next stay is just as wonderful as this one.Regards,Rita MaakarounGeneral Manager

4/10 Poor

SALTI

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as expected
it's not clean as expected, Annoying because of the sounds inside the hotel.
Stayed 2 nights in Oct 2019
Response from GM on Dec 2, 2019
Dear Valued Guest, Greetings from Ramada Downtown Beirut. I would like first to apologize for not meeting your expectations and to thank you for extending this comments. Your comments are not taken lightly and were passed to the concerned head of departments to improve on that aspect. Thank you again for your review and we look forward to welcoming you back soon to show you that your unpleasant experience was an exception. Best Regards, Yasmine Maalouf General Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely perfect for the price, its close to the best places in beirut.
Stayed 3 nights in Nov 2019
Response from GM on Dec 2, 2019
Dear Valued Guest Thank you so much for extending this review and for your kind words. We look forward to welcoming you back the soonest. Best Regards, Yasmine Maalouf General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beirut
Great hotel and great price right in the middle of Beirut.
Stayed 2 nights in Oct 2019
Response from GM on Oct 31, 2019
Dear Valued Guest, Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut. I am glad to notice that your overall rating was satisfactory. Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. We look forward to welcoming you once again to the Ramada Downtown Beirut, assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic facilities but clean and reasonably priced, in a good location. Staff was very friendly and helpful. Only minor quibbles: could not manage to adjust the A/C temperature, and the shower stall leaked.
Stayed 2 nights in Sep 2019
Response from GM on Nov 13, 2019
Dear Valued Guest, Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut. I am glad to notice that your overall rating was quite satisfactory. Moreover, thank you for highlighting on our convenient location, cleanliness, & helpful and friendly colleagues. Such compliments will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests On the other hand, we would like to apologize for the experience you have had with the shower and the AC and rest assured that your constructive comment has been highlighted to the concerned Head Of Department to improve on this aspect. We look forward to welcoming you once again to the Ramada Downtown Beirut, assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf General Manager

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019
Response from GM on Nov 13, 2019
Dear Valued Guest, Greetings from Ramada By Wyndham Downtown Beirut. Thank you for staying with us, we really appreciate your feedback and we look forward to welcoming you back soon. Best Regards, Yasmine Maalouf General Manager

6/10 Okay

Bassam, Ottawa

Traveled with partner
Liked: Staff & service
Location is great, amenities not so much. Breakfast not included. Tv is not too exciting. Shower grout needs cleaning.
Stayed 15 nights in Aug 2019
Response from GM on Oct 31, 2019
Dear Mr. Basam, Thank you for taking time to share your thoughts about your last stay. Your comments are well received and will be thoroughly discussed with the concerned department head. Once again, thank you for your feedback and we hope this will not refrain you from coming back and we all look forward to welcoming you again to the Ramada Downtown Beirut assuring you of our best care and quality services. Best regards, Yasmine Eid Maalouf General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 3 nights in Aug 2019
Response from Joe on Aug 19, 2019
Dear Guest, Thank you very much for taking the time to review Ramada downtown on Expedia I am very pleased to notice that your stay with us was satisfactory and we were able to meet your expectations. If we can provide you with furthermore assistance during your next visit to Beirut please let us know with no hesitation We are looking forward to welcoming you again at Ramada by Wyndham downtown Beirut Regards, Joe Bou Khalil Rooms Division Manager

10/10 Excellent

Lewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Joe on Aug 19, 2019
Dear Ms. Lewa, Thank you very much for taking the time to review Ramada downtown on Hotels.com I am very pleased to notice that your stay with us was very satisfactory and we were able to meet your expectations. If we can provide you with furthermore assistance during your next visit to Beirut please let us know with no hesitation We are looking forward to welcoming you again at Ramada by Wyndham downtown Beirut Regards, Joe Bou Khalil Rooms Division Manager

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service!
Perfect location in the center of downtown. Great breakfast available. Friendly and helpful staff. Would definitely recommend.
Stayed 4 nights in May 2019
Response from Yasmine Eid Maalouf - General Manager on Jun 10, 2019
Dear Mr Lucas, Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut. I am glad to notice that your overall rating was very satisfactory. Moreover, thank you for highlighting on our perfect location, helpful and friendly colleagues and great breakfast. Such compliments will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. Again, thank you for recommending our Hotel. We look forward to welcoming you once again to the Ramada Downtown Beirut, assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf - General Manager

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Beirut
Staff went above and beyond. The location was central enough for me to walk everywhere. Great value!
Stayed 3 nights in May 2019
Response from Yasmine Eid Maalouf - General Manager on Jun 10, 2019
Dear Mr Joseph, Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut. I am glad to notice that your overall rating was very satisfactory. Moreover, thank you for highlighting on our central location, and our associates! Such compliments will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. We look forward to welcoming you once again to the Ramada Downtown Beirut, assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf - General Manager

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the one thing that made our stay's rate as terrible was the valet parking service. we handed them our car in perfect condition, to receive it the next day in urgent need of workshop!! What the valet guy did with the car and how he drove it in and out of their designated parking, God only knows!!!! the car was seriously damaged from below due to a direct hit with something steep! not to mention that it didn't start, the battery was out and needed a boost. This is terrible service even if they make you sign a paper clearing them from any liability, you should be more responsible towards your guests and have better training to all of your employees! Never again
Stayed 1 night in Jan 2019
Response from Yasmine Eid Maalouf - General Manager on Feb 7, 2019
Dear Guest, Thank you for taking the time to share your comments thru this posted review on our guest page review and indeed it is our pleasure having you as our valued guest during your stay in our hotel though we regret to know that we were not able to meet all your expectations. We have acknowledged the above comments, and we would have appreciated if you have informed the Management of the Hotel directly. We would have called the Valet parking Management Company and they would have immediately brought the insurance for a proper investigation and repairs. We regret that this incident had give a terrible image of our services. However, we have noted that this is the only thing that made your stay terrible, therefore we understand that you were satisfied by all others services by the Hotel. Once again, please accept my sincere apologies for our inability to provide you a valued experience and we hope to be given another chance to be of service to you in the future, trusting that we could provide you with a favorable stay next time. Best regards, Yasmine Eid Maalouf - General Manager

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
I like only the location fir the hotel because near everything wher i need to go ..but the staff need to much training. How the wat to talks and treat clients thank you
Stayed 8 nights in Nov 2018
Response from GM on Jan 14, 2019
Dear Guest, Thank you very much for taking the time to post your review following your stay at Ramada by Wyndham downtown Beirut I sincerely apologize if your experience with us was not up to your expectations. As our brand promise, the last thing we want is for our guests to leave unhappy. Your comments and notes have been already sent to the concerned for immediate follow up. Once again, Please accept my sincere apologies for our inability to provide you a valued experience and we hope to be given another chance to be of service to you in the future, trusting that we could provide you with a favorable stay next time. Best Regards, Yasmine Eid Maalouf General Manager.

8/10 Good

biren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 6 nights in Aug 2018

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay at the Ramada Downtown Beirut
Very friendly staff and quick attention to needs. Excellent location with quick and walkable access to downtown Beirut. Free WiFi is available in the rooms, but can sometimes be slow. Overall excellent experience and will return.
Stayed 7 nights in May 2018
Response from Yasmine Eid Maalouf on Jun 27, 2018
Dear Mr Charles, Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut I am glad to notice that your overall rating was very satisfactory. Moreover, thank you for highlighting on our convenient location, helpful and friendly colleagues. Such compliments will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. We look forward to welcoming you once again to the Ramada Downtown Beirut, assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf - General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in Beirut.
Clean and great location.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Hotel
The hotel location is perfect for downtown and businesses. The service and quality is convenient but nothing exceptional. Fit for purpose.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
A very convenient location, walking distance to everything, wonderful staff very responsive and comfortable room, would try it again!
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2017

6/10 Okay

mouhannad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel if you want to be in the downtown
there is a huge vis a vis. but I have to say it is really nice hotel. the breakfast is over pricy . Wifi is weak but correct
Stayed 1 night in Nov 2017

10/10 Excellent

Lama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend hotel.
The location is good and a bit difficult to reach no signals . Welcoming is really good. The room is well equipped.
Stayed 1 night in Oct 2017

8/10 Good

JP, KSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good choice. Nice hotel in a perfect region near best nightclubs and restaurants.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good price
It is a nice hotel in a good location. Beds and pillows were very comfortable. Staff was nice. The price was one of the best I found in the region so I think the affordability is the best part of the hotel. The breakfast was good. It is not like some of the luxury hotel breakfast that you find in other location. But the food was good and there was a good variety.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to be here
The location was great and the breakfast as well! The ceiling in the bathroom wasn't high enough for a tall person.
Stayed 2 nights in Aug 2017

2/10 Terrible

Feras

Disliked: Staff & service, property conditions & facilities, room comfort
Receptionist girls did no behave unprofessional way Not advisable as hotel to stay in
Stayed 4 nights in Jul 2017

10/10 Excellent

faz, united Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay very friendly staff
I really enjoyed it very comfortable stay
Stayed 6 nights in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to downtown
All in all for the price my short stay was good ......................................................................................................... ......................................................................................................... I really do not know why I have to write at least 150 characters in this part of the review.

10/10 Excellent

lama, saudi arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice perfect location
Very nice perfect location Helpful staff Clean rooms Good service

8/10 Good

AZH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel in Downtown Beirut
The hotel is small yet rooms are a decent size. It is a 4 star hotel and more suited to serve the business area around it. Location is perfect close to all main areas of downtown. My advice is not to go for the breakfast option as it is expensive for what isogferedtjatislimited, cold and does not get replenished frequently.

10/10 Excellent

Felipe, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good hotel but problems with check in
The hotel is really very Good, but i had some problems about my check in. The problema is that when i made the Reservation, it was written "Breakfast included", but when i arrive at the hotel, the staff said it was not included, and said it was a problem Of Expedia. The wifi internet is only good, no more than Just Good.

10/10 Excellent

Thorsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Sep 6, 2016
Dear Mr Thorsten, Thank you very much for taking the time to post your review following your stay at Ramada Downtown Beirut I am glad to notice that your overall rating was very satisfactory. Should you have any suggestions or comments in order to make your next stay with us even more comfortable, please do not hesitate to let me know. We look forward to welcoming you once again to the Ramada Downtown Beirut , assuring you of our best care and quality services at all time. Best regards, Yasmine Eid Maalouf - General Manager

6/10 Okay

Arun, Dubai

Liked: Room comfort
Good value for excellent location
The hotel was formerly an office building of sorts--you can tell from the cramped lobby and narrow linoleum-floored hallways. It sits in the heart of Beirut's new business district and, understandably, caters more toward business travelers. There's a lot of construction taking place in the neighborhood, so it can be noisy during the day, but the nights are quiet. The rooms & furnishings show their age, and the bathroom tiling could definitely be replaced. But for $100/night in Downtown Beirut, it was good value for money.
Response from General Manager on Sep 6, 2016
Dear Mr Arun, Thank you very much for taking the time to post your review following your stay at Ramada Beirut Downtown. We would like to inform you that the hotel has been fully renovated - including a brand new lobby, the 2 restaurants and the rooms. We have as well opened a new Terrace where our guests can enjoy an outside meal or coffee, tea or simple drink. We thank you for highlighting on our price and location and we all look forward to welcoming you again to the Ramada Downtown Beirut assuring you of our best care and quality services. Best regards, Yasmine Eid Maalouf - General Manager

8/10 Good

Kamilia, Dubai

Liked: Cleanliness, staff & service
Not that bad
Location is perfect but the room and bathroom sizes were so small.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

diana, new york new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, walking distance to corniche, downtown
walking distance to downtown, corniche, restaurants, souk, nice area for walking, safe, nice staff

8/10 Good

Nadia, Cairo

Liked: Cleanliness, property conditions & facilities, room comfort
excellent location. 5 mins walk from aswak beirut.
Check in went very smooth and the staff were welcoming. rooms are a bit small however very comfortable and clean. The coffee/tea tray weren't always refilled...we had to call every morning during our stay to get the coffee/tea bags we wanted. There is a construction site close to the hotel so sometimes we got up from the sounds at 7/8am. Check out did not got so well. the receptionist kept us waiting for more than 15 mins because there was a problem with the mini bar. I found it very disrespectful for us since we were staying at a Ramada and not any hostel or low budget hotel.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great location, barely a 3 star hotel.
Good location, good service, wifi working properly... but barely a 3 star hotel.

10/10 Excellent

MOHAMAD, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We have greatly enjoyed the stay at Ramada Beirut Downtown Hotel. Great service

8/10 Good

Zooma, Alexandria, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the best place
The air condition was warm but this was in January.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! The service was exceptional. the brought us everything we needed.

8/10 Good

Tamadher

Liked: Cleanliness, staff & service, room comfort
Very good value for the money
The location is very central surrounded by the best restaurants and shopping in the renovated part of downtown Beirut The room had ocean view but partially covered by the new Hayat hotel, which iwas still under construction The room was clean, and the location was perfect.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Location was perfect right in Downtown where you will find modern Beirut around you with all great restaurants and nightlife. Room was good, you get all you need

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

I stayed at Ramada for the weekend, it was just fine.

6/10 Okay

Hs, Kuwait

Disliked: Cleanliness
Good location
3 building under construction surround Ramada working 24 hours. I booked Executive room (I don't recommended) but I choose down grade to deluxe room because they have balcony and see view plus free breakfast. Very small bathroom 3.6 square meters. Location is the best near Zaitona bay and solider. Room 1201 & 1202 are recommended (quit and view)

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Only for bussines trip
Theres no facilitys in the hotel u can just sleep there i book it including breakfast and they charged us extra for it!!