Ratings based on 774 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hong Kong
Posted Jan 24, 2018
Location wise is convenient but the toilet arrangement was disappointing as there was no place for you to hang your clothes. And the gym was also not quite a gym with a body shaker machine and a cycling machine. The business Centre comes with 2 computer but only has one keyboard attached that has A and Z not working.
for Familiesby A verified traveler
Very pleased with our stayPosted Jan 12, 2018
Cons: bathroom caution signage and non-slip mat.
Courteous staff. clean room. awesome breakfast! the best hotel we had on our trip.
for Everyoneby A verified traveler from canada
nice Onsen hotelPosted Nov 23, 2017
Nice onsen hotel with this price range, the in room onsen is clean. my only concern is due to the humidity of the room is so high and many décor is make out wood. It gives an unpleasant odor of damp wood smell.
by A verified traveler
Posted Nov 18, 2017 on Hotels
The hotspring tub was good. Good for couple stay. Do take note of the check-in time, could be written as a fine print, so be careful.
by MICHAEL C C
Fantastic and romantic spaPosted Oct 31, 2017 on Hotels
Value for money and very convenient to access MRT and food places
Surprising Gem!!!Posted Aug 15, 2017 on Hotels
We got a free upgrade to Classic room although we booked a Grace room. Very courteous staff, very clean room, good coffee and breakfast spread. Hot spring tub in the room was amazing. Surpassed all our expectations in all areas and highly recommended.
Posted Aug 14, 2017 on Hotels
for Everyoneby A verified traveler
Posted May 23, 2017
The hotel is comfortable, clean. The staffs are nice. Breakfast simple but still good. Although without any other facilities beside hot spring, but i don't stay in the hotel most of the time except back for rest. Good location, very near to mrt and marketplace.
for Everyoneby A verified traveler from Singapore
Very nice hotelPosted May 8, 2017
Hotel was very clean, enjoyed the spa. Got an upgrade to a bigger room for free. Excellent. Need a bit of walking distance to the hotel from MRT.
Posted May 5, 2017 on Hotels
For the room, it smells something...And the breakfast was really great.