Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Families
by Toby from New York

15th century castle!

Posted Oct 14, 2015 on Hotels
Wonderful 15th century castle. Room was charming. Staff warm and helpful.
Comment from Hotel Management
Oct 19, 2015 by Guest Service Manager, Hotel Management
Dear Guest, Thank you very much for visiting us and for posting your review. Glad you had a great time. Kind regards, Fernando Coelho Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Romantic and luxurious 15th century castle

Posted Oct 8, 2015
As a wedding anniversary treat to ourselves we spent two nights in this pouseda in a superior room. And it was too with 15 foot ceilings and an area equivalent to our living room at home. The bathroom was great and the bed was comfortable. The breakfast buffet was amazingly diverse and dinner was wonderful. The wi-fi is free and works in the room and beside the pool. The staff was uniformly helpful and kind. Manuel, the front desk captain even took us on a tour of the hidden parts of the castle and of the well-planted grounds. There is a small village surrounding the castle which is fun to explore. The square just outside the walls has a kiosk where you can buy beer or wine or cognac and sit on a bench with the locals. Just don't make a mistake and go to the nice seeming restaurant across the street. Service was surly, the waiter would not let us share a starter and an entree (essential in Portugal as the portions are way too large) and the food was merely ok.
Comment from Hotel Management
Oct 19, 2015 by Coelho, Hotel Management
Dear Guest, Thank you very much for visiting us and for posting your review. Glad you had a great time. Kind regards, Fernando Coelho Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Bracknell

Peaceful!

Posted Sep 20, 2015
Pros: Nothing was too much trouble for the staff who were attentive but inconspicuous, unless you needed something.
Cons: The bathroom was a little 'crowded' but still usable. Sound deadening between the rooms could have been better.
Location: A historic location with a dam close by and many small villages in the area.
A delightfully peaceful and elegant hotel close to the village centre. Very relaxing with good facilities. It would make a good touring base for a couple of nights.
Comment from Hotel Management
Sep 23, 2015 by Coelho, Hotel Management
Dear Guest, Thank you very much for visiting us and for posting your review. Glad you had a great time. Kind regards, Fernando Coelho Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2015
Cons: la piscine n'est pas très propre! elle gagnerait vraiment a être néttoyée
Nous avons bcp aimé le petit village de alvito oú règne une grande quiétude. Nous avons séjourné deux jours dans la pusada : accueil très sympathique., les chambres sont petites mais les nôtres étaient en excellent état avec une jolie deco Seul regret : la piscine gagnerait à être mieux entretenue quitte à chasser les pigeons du coin!! C'est dommage
Comment from Hotel Management
Sep 23, 2015 by Coelho, Hotel Management
Dear Guest, Thank you for your preference in Pousadas of Portugal as well as the dispatch of your sympathetic views on your stay at Pousada Castelo Alvito, which deserved our best attention. Please be advised that we have taken due note of the considerations as regards concerning Pousada Alvito. We
5 out of 5
Recommended
for Couples
by M-MICHELE from Versaille

enchantement

Posted Aug 11, 2015 on Hotels
Accueil parfait avec un verre de rosé sympathique. Chambre très confortable et bien décorée, dans une superbe bâtisse située dans un village très pittoresque. La piscine est la bienvenue ce jour d'août ! Salle de restaurant voutée magnifique, bonne cuisine et petit-déjeuner top. Petit critique amicale à notre hôte avec qui nous avons bavardé: la cour intérieure est un peu trop dépouillée et meublée de chaises de bistrot en alu qui dénotent un peu dans ce cadre ;-)
Comment from Hotel Management
Aug 27, 2015 by Guest Service Manager, Hotel Management
Cher Guest, Nous vous remercions d’avoir choisit les Pousadas de Portugal, aussi bien que votre disponibilité pour nous envoyer votre simpatique opinion sur votre séjour à la Pousada Castelo de Alvito. Ce sont des mots comme les Votre qui nous encouragent à améliorer notre travail quotidien. Salutations sincères, Fernando Assis Coelho Manager
4 out of 5
Recommended
for Couples
by Pedro from Caldas da Rainha

Repouso a dois

Posted Jul 31, 2015 on Hotels
Fantástico para descansar. Espreguiçadeiras da piscina necessário substituir. Staff bastante simpático e solicito.
Comment from Hotel Management
Aug 27, 2015 by Guest Service Manager, Hotel Management
Estimado Pedro, Em nome de toda a equipa da Pousada Castelo de Alvito | Historic Hotel agradeço a sua preferência. Estamos empenhados em prestar um serviço de excelência aos nossos hóspedes, pelo que foi com muito agrado que registámos os seus comentários positivos sobre a experiência na nossa unidade. Gostaria de informar que as suas palavras foram partilhadas com todos os colaboradores. Agradecendo a sua disponibilidade e na expectativa de poder recebê-lo novamente num futuro próximo, apresentamos os nossos melhores cumprimentos. Atentamente, Fernando Coelho Diretor
5 out of 5
Recommended
for Families
by A verified traveler

Stay in a real castle

Posted Jul 8, 2015 on Hotels
The hotel is situated in a real castle, a very impressive building with a courtyard and a nice garden with an ok swimmingpool. The town is calm and quiet, but is a good place for day trips to Evora and other places in Alentejo. The receptionists and the waiters were all very polite and helpful. Lovely hotel.
Comment from Hotel Management
Aug 27, 2015 by Guest Service Manager, Hotel Management
Dear Guest, On behalf of the whole team at Pousada Castelo de Alvito | Historic Hotel let me thank you for your interest and preference. We are fully committed on have a service of excellence to our guests and therefore it was with great pleasure that we read your positive comments on your experience at our Pousada. We would like to inform you that we have shared your words with the whole team. We thank you for your time and hope to welcome you again in the near future. Kind regards, Fernando Coelho Manager
2 out of 5
by A verified traveler

Expected more

Posted Jun 9, 2015
Pros: The setting- a castle but... Something missing.
Cons: The general, overall ambience was lacking. We were disappointed. Paid much less for more appealing rooms in other places during our month in Portugal
Location: Not much to do. Small town- not many restaurants besides the hotel. We did have a very nice meal at a small place that served an authentic dinner.
Pool needed attention. Outdoor furniture not up to standard. Needed cleaning, repair,painting. Some things needing replacement- tear in umbrellas etc. Garden needed attention- borders needed trimming, weeding, replanting- work was being done however, probably not best to cut rock etc. with all the dust blowing onto the guests at the pool!! Noisy and dusty! Yuck. Not many restaurants outside of the hotel that were open. Very few people ate dinner there .
Comment from Hotel Management
Aug 27, 2015 by Coelho, Hotel Management
Dear Guest, Thank you very much for visiting us and for posting your review. We apologize to have not reached your expectations. In fact, the opinions and comments of our guests and customers it's the best way to help us to try to improve every day to meet the expectations of those who have the privilege of receiving the Pousada Castelo de Alvito | Historic Hotel. Once again we would like to thank you for supporting us and we are looking forward to welcoming you back in the near future. Kind regards, Fernando Coelho, Manager
4 out of 5
Recommended
by Helle from Danmark

Dejligt hotel

Posted Jul 21, 2014 on Hotels
Selve hotellet var rigtig dejligt, men der er absolut ikke noget for børn i området. Vi fandt en enkelt restaurant i byen, den var til gengæld også god. Ellers er man henvist til at spise i hotellets restaurant som i øvrigt er glimrende.
Comment from Hotel Management
Sep 1, 2015 by Guest Service Manager, Hotel Management
Dear Helle, Thank you very much for visiting us and for posting your review. Glad you had a great time. Kind regards, Fernando Coelho Manager
5 out of 5
Recommended
for Everyone
by Julien from Montreal

Castle Hotel

Posted Jun 2, 2014
Pros: Food and ambiance was great. Staff was really focussed on customer service
Location: Not much to do in the surrounding village of Alvito (quiet town), but there are several Wineries to visit and Beja and Evora are nearby
Have only wonderful things to say about the hotel and its incredible staff. They went above board to create a wonderful ambiance and provide spectacular service. The food at the hotel was truly incredible (don't forget to try the olive oil with dinner). The rooms are nice with high ceilings, but don't really have an old castle feel to them. The rest of the pousada is very authentic. Garden is lovely and the pool was chilly and refreshing. Had a great stay overall.
Comment from Hotel Management
Sep 1, 2015 by Coelho, Hotel Management
Dear Julien, Thank you very much for visiting us and for posting your review. Glad you had a great time. Kind regards, Fernando Coelho Manager