Ratings based on 791 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Toronto, Canada

Posted Jul 27, 2019
Great service and location! And very comfy bed! The rooms are well kept.
Comment from Hotel Management
Jul 31, 2019 by JCastelo, Hotel Management
Thank you for your positive feedback, we hope to welcome you back soon. Best regards, Jorge Castelo - General Manager.
5 out of 5
by A verified traveler

Posted Jun 30, 2019
It was an amazing stay. Great location, beautiful and stylish hotel, great amenities, clean hotel and rooms, tasty welcome gifts, an amazing breakfast buffet, helpful staff. What else could you ask for.
5 out of 5
by A verified traveler

Posted Jun 17, 2019
Comment from Hotel Management
Jun 21, 2019 by JCastelo, Hotel Management
Muito obrigado pela classificação positiva, esperamos que volte em breve. Atenciosamente, Jorge Castelo - Gerente Geral.
5 out of 5
by A verified traveler

Posted Jun 12, 2019
Great location, breakfast, nice bedroom, and facility
Comment from Hotel Management
Jun 14, 2019 by JCastelo, Hotel Management
Thank you for your positive feedback, we hope to welcome you back soon. Best regards, Jorge Castelo - Gerente Geral.
5 out of 5
by A verified traveler

Posted May 28, 2019
Comment from Hotel Management
May 29, 2019 by JCastelo, Hotel Management
Muito obrigado pela classificação positiva, esperamos que volte em breve. Atenciosamente, Jorge Castelo - Gerente Geral.
5 out of 5
by A verified traveler

Posted May 9, 2019
Wonderfull hotel in São Paulo ,the Best place , the room always clean
Comment from Hotel Management
May 9, 2019 by JCastelo, Hotel Management
Thank you for your positive feedback, we hope to welcome you back soon. Best regards, Jorge Castelo - General Manager.
5 out of 5
by A verified traveler from Washington DC

Posted Apr 9, 2019
Great location! Great service! The breakfast was excellent.
Comment from Hotel Management
Apr 9, 2019 by JCastelo, Hotel Management
Thank you for your positive feedback. We hope to welcome you back soon. Best regards, Jorge Castelo - General Manager.
4 out of 5
by A verified traveler from Miami, FL, USA

Posted Apr 5, 2019
Traveling on business, it is rare that i enjoy my meals at te hotel, so the 15% discount come as no value for me. the same applies to the other offered amenities. The rooms are great space, but they need renovation and a little love when it comes to maintenance. The hotel has a great location and absolutely great service.
Comment from Hotel Management
Apr 9, 2019 by JCastelo, Hotel Management
Thank you for your comment, we'll take your points as future opportunities to improve our services. Best regards, Jorge Castelo - General Manager.
5 out of 5
by A verified traveler

Posted Apr 5, 2019
Location and service. Very professional and well maintained
Comment from Hotel Management
Apr 9, 2019 by JCastelo, Hotel Management
Thank you for your positive comment regarding your stay with us, we hope to welcome you back soon. Best regards, Jorge Castelo - General Manager.
5 out of 5
by A verified traveler

Posted Mar 14, 2019
Comment from Hotel Management
Apr 30, 2019 by JCastelo, Hotel Management
Obrigado pela classificação positiva, estaremos sempre à disposição. Atenciosamente, Jorge Castelo - Gerente Geral.