Ratings based on 1,639 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Furtuoso Edith insectos on the bead

Posted Feb 27, 2017
I've reporte the problem to checkout agent and to manager and it was terrible
Comment from Hotel Management
Mar 1, 2017 by Fabiana, Hotel Management
Dear Guest, Thank you for your preference. Your remarks will be carefully considered. Please accept our apologies. Thank you for your understanding. Yours sincerely, Fabiana Colossio Director of Sales and Marketing
4 out of 5
by A verified traveler

Posted Jan 23, 2017 on Hotels
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Prezado/a Hóspede, Agradecemos a preferência pelo Maksoud Plaza. Esperamos que retorne em breve. Será um prazer recebê-lo/a. Atenciosamente, Fabiana Colossio Diretora de Vendas e Marketing
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Santa Cruz, Bolivia

Nice hotel, close to restaurants, shopping, subway

Posted Jan 16, 2017 on Orbitz
Pros: Location, room confort
Cons: Internet speed and quality
Location: There are nice restaurants and a good shopping
Whenever I travel to Sao Paulo, I stay at this hotel, I like its strategic location, unfortunately on my last stay the internet access was terrible. I hope the next time is better.
Comment from Hotel Management
Jan 18, 2017 by admhmn@maksoud.com.br, Hotel Management
Dear Mr. Juan Carlos, Thank you for your comments on Maksoud Plaza. Your remarks will be carefully considered for improvement of our services. We apologize for any possible inconvenience with the internet. Thank you for your understanding. Yours sincerely, Fabiana Colossio Director of Sales and Marketing
4 out of 5
by A verified traveler

Nice property, could use a little updating

Posted Dec 13, 2016 on Hotels
Front desk people were friendly but a little slow both checking in and checking out.
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your comments. We are going to intensify the staff´s training for greater agility in checkin and checkout times. Thank you for your understanding. Yours sincerely, Fabiana Colossio Director of Sales and Marketing
3 out of 5
by A verified traveler

Posted Dec 2, 2016 on Hotels
Nice and friendly staff. All amenities nearby. The hotel nevertheless needs some upgrading. One would have thought that the premises would have been remodeled for the Brazilian Olympic Games but, unfortunately enough, it did not happen...
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear Guest, We appreciate your comments on Maksoud Plaza. Your remark on upgrading will be considered. Thank you for your understanding. It will be a pleasure to receive you again. Yours sincerely, Fabiana Colossio Director of Sales and Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from Luanda, Angola

Nice Hotel near Av. Paulista, Boa Vista

Posted Nov 13, 2016 on Orbitz
Short trip 3 nights. Well located, with all resources. Very good Hotel.
Comment from Hotel Management
Nov 16, 2016 by admhmn@maksoud.com.br, Hotel Management
Dear Mr. Tonylad, Thank your for your praising comments on Maksoud Plaza. It will be a great pleasure to host you again. Yours sincerely, Fabiana Colossio Director of Sales and Marketing
1 out of 5
by A verified traveler

Old rooms. Needs renovation

Posted Nov 11, 2016 on Hotels
Needs renovation
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your comments on Maksoud Plaza. Your remarks will be carefully considered, for the correction of failures and improvement of our services. Thank you for your understanding. Yours sincerely, Fabiana Colossio Director of Sales and Marketing
4 out of 5
by A verified traveler

Posted Oct 28, 2016 on Hotels
Food is not so good and expensive
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your preference. Your remaks will be carefully considered. We thank you for your understanding and hope you come back soon. Yours sincerely, Fabiana Colossio Director of Sales and Mkt
4 out of 5
by A verified traveler

Good value 4 star hotel

Posted Oct 19, 2016 on Hotels
Nice and conveniently located
Comment from Hotel Management
Oct 21, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your praising comments on Maksoud Plaza. It will be a great pleasure to host you again. Yours sincerely, Fabiana Colossio Sales Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Amazing architecture.

Posted Oct 8, 2016
Pros: Location and building
Cons: Outdated rooms. Gym could use more machines
Location: All is around the hotel
The hotel is great. But it needs updating. Great location, close to many restaurants, very central. Good shopping around.
Comment from Hotel Management
Oct 9, 2016 by Fabiana , Hotel Management
Dear Guest, Thank you for your praising comments on Maksoud Plaza. It will be a great pleasure to host you again. Yours sincerely, Fabiana Colossio Sales Director