Desk, blackout drapes, iron/ironing board, free WiFi

Reviews of Super 8 by Wyndham Tupelo Airport

2 out of 5
Super 8 by Wyndham Tupelo Airport
3898 Mccullough Blvd, Tupelo, MS

Reviews

7.2

Good

Rating 10 - Excellent. 131 out of 389 reviews" "
Rating 8 - Good. 101 out of 389 reviews" "
Rating 6 - Okay. 66 out of 389 reviews" "
Rating 4 - Poor. 45 out of 389 reviews" "
Rating 2 - Terrible. 46 out of 389 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Tommy

Traveled with family
Liked: Staff & service
I will start off by saying the staff is super friendly, but the first issue we ran into is the address listed for the motel puts you in a field about 5 miles from where it's actually located. After going to a different motel and asking locations I was finally able to find it. The room was clean but there was cigaret burns in the blankets, deep scratches on the floors and rough repairs done to the walls. Other than that it's what you expect out of a budget motel.
Stayed 4 nights in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Guest, Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff. We also apologize for the issues you encountered in the room. We strive to provide a clean and comfortable environment for our guests, and we will address these concerns with our team. We appreciate your understanding and hope to have the opportunity to improve your experience should you choose to stay with us again.Sincerely,Hotel Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I stay every weekend even some weekdays and the staff are always great!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 15, 2024
Dear Guest, Thank you for your loyalty and review! We're thrilled to hear that our staff consistently provides great service during your stays, even on weekdays. We appreciate your feedback and look forward to continuing to make your weekends and weekdays enjoyable.Sincerely, Hotel Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Management and staff are great
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 15, 2024
Dear Lisa,Thank you for your review! We're delighted to hear that our management and staff made your experience great. We appreciate your kind words and hope to continue providing excellent service on your future visits.Sincerely,Hotel Manager.

4/10 Poor

Alcie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Condition of room need updated and repairs made
Stayed 5 nights in Feb 2024
Response from Hotel Manager on Mar 15, 2024
Dear Alcie,We apologize for the problems you encountered with your stay. We are working on each of them and hope that you will give us another chance to earn your business.Sincerely,Hotel Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 7, 2024
Dear Lisa,Thank you for your positive feedback and for giving us a 5 out of 5 rating. We're thrilled to hear that our staff provided great service during your stay. We truly appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Manager

4/10 Poor

M.J

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the motel to be loud,dirty, People walking around all night.alot of banging noises outside and not of the sexual nature either
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Mar 7, 2024
Dear Guest,We apologize for the experience you had during your stay at our motel. We understand that the noise, cleanliness issues, and disturbances caused by people walking around and banging noises outside were disruptive. This is not the level of quality and comfort we strive to provide for our guests. We appreciate your feedback and will take it into consideration as we work to improve our facilities and address these concerns. We hope you will consider giving us another chance to provide you with a better experience in the future.Sincerely,Hotel Manager

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 6, 2024
Dear Shaun,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your support means a lot to us, and we're grateful for your feedback. We look forward to serving you again in the future and providing you with more exceptional experiences.Sincerely,Hotel Manager

10/10 Excellent

Jc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 4, 2024
Dear Guest,Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our guests have a great experience, so it's always nice to hear that we're meeting those goals.Sincerely,Hotel Manager

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 4, 2024
Dear Guest,Thank you for your review. We're delighted to hear that you had a great stay and found our hotel to be quiet. Providing a peaceful and comfortable environment is important to us, and we're glad we could meet your expectations. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.Sincerely,Hotel Manager

10/10 Excellent

James

Stayed 2 nights in Feb 2024
Response from Hotel Manager on Mar 22, 2024
Dear Guest,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CONVENIENT
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 20, 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your support means a lot to us, and we're grateful for your feedback. We look forward to serving you again in the future and providing you with more exceptional experiences.Sincerely,Hotel Manager

4/10 Poor

David

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check-in was easy and quick and the gentleman who checked me in was friendly and helpful The room and furniture was dirty. The sheets had a hole from a cigarette burn in them. They also had yellow, discolored spots on the feet area. The ac/heater unit was cracked and broken. The bottom facing of the door was broken & bent. Some people in loud vehicles came & went all night in rooms close by & it didnt feell safe for us or our vehicle that was parked in front of our room. A train came by close to the property various times early in the morning and sounded a loud horn each time. There was a Walmart Distribution Center right behind the property with large trucks running their motors all night and coming and going. The breakfast consisted of cereal, toast, and sticky buns wrapped. Needless to say, my wife and I didnt sleep muxh all night and will not ever return to stay at that property again.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 16, 2024
Dear Guest,I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.Sincerely,Hotel Manager

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 11, 2024
Dear Guest,Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been a customer faithful since 2022 and always am treated with hospitality and kindness - thank you to - Mrs.Linda . Cora.Robert.Deep. And Liz! Awesome Crew!❤️
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 11, 2024
Dear Guest, Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our guests have a great experience, so it's always nice to hear that we're meeting those goals.Sincerely,Hotel Manager

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 3 nights in Jan 2024
Response from Hotel Manager on Jan 31, 2024
Dear Guest,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

10/10 Excellent

Lisa

Great
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 25, 2024
Dear Guest,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

10/10 Excellent

Lisa

Liked: Property conditions & facilities
Housekeeping and desk clerk amazing
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 25, 2024
Dear Guest, Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our guests have a great experience, so it's always nice to hear that we're meeting those goals.Sincerely,Hotel Manager

6/10 Okay

Phil

Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 25, 2024
Dear Guest,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

6/10 Okay

Jennifer

Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 31, 2024
Dear Guest,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

6/10 Okay

Jennifer

Traveled with family
Good
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 11, 2024
Dear Jennifer,Thank you for your rating, Jennifer. We're glad to hear that your experience was considered good. If there are specific aspects you'd like us to address or improve upon, please feel free to share more details. Your feedback is valuable, and we hope to welcome you back for an even better experience in the future.Sincerely,Hotel Manager

6/10 Okay

Krystal

Traveled with group, Traveled with pets
Disliked: Staff & service, property conditions & facilities
The only nice person was the younger black girl at desk! I stay a lot and spend alit of money to be treated like crap! The white lady and the white guy are super rude and on some kind of drugs for sure ...you need to fire them and start over before your business goes down the drain
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Jan 31, 2024
Dear Guest,Thank you for sharing your feedback about your recent stay with us. We apologize for any negative experiences you encountered during your stay. We take such matters very seriously and will investigate your concerns thoroughly. We strive to provide excellent customer service to all our guests, regardless of their background. Your comments will be taken into consideration as we continue to improve our services. We appreciate your honesty and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

2/10 Terrible

Christopher

Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 27, 2023
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused to improving them. Anyway, your feedback is important to us, and you can contact us at any time to express your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again. Sincerely, Hotel Manager.

10/10 Excellent

Grant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 20, 2023
Dear Guest, Thank you for your fantastic rating! We appreciate your feedback and are delighted to hear that you had a great experience with us. We strive to provide top-notch service, and it's rewarding to know that we met your expectations. We hope to have the pleasure of serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Felicia

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Dec 20, 2023
Dear Guest,Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again.Sincerely, Hotel Manager.

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells funny holes in sheets
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Dec 20, 2023
Dear Guest,Thanks for choosing our hotel for your stay. We apologize for all the inconveniences you had with the stay. We are acting in each of them on high priority. You can see the changes. Please visit us again.Sincerely, Hotel Manager

2/10 Terrible

Nathaniel

Disliked: Cleanliness, property conditions & facilities
Booked and paid for a non-smoking suite with jacuzzi, but was given a smoking standard room. Very dirty and smelled
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 20, 2023
Dear Guest,Thank you for your review! We're sorry to hear that you didn't receive the level of service we strive to provide to all of our guests. Please know that we are taking this feedback very seriously, and we will be addressing it with our team. We hope you will give us another chance in the future!Sincerely,Hotel Manager

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
Worse place for I have ever stayed. The room looked nothing like the pics on line, the bathroom was disgusting, tub had mold around the joint between tub and wall panels. Was unable to sleep from people in and out all night and hanging out in parking lot outside our room. We ended up checking out a day early. I highly recommend NOT staying here.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Dec 20, 2023
Dear Guest,Thanks for your comments. I regret that we couldn't be completely satisfied because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement, and you will definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us.Sincerely,Hotel Manager.

8/10 Good

Alessandro

Liked: Cleanliness, staff & service
The room needed a remodeling
Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 20, 2023
Dear Guest, Thanks for your recent stay at our property.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival.It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 Excellent

Audriana

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 20, 2023
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your support means a lot to us, and we're grateful for your feedback. We look forward to serving you again in the future and providing you with more exceptional experiences.Sincerely,Hotel Manager.

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Leaky room
Our ceiling leaked water,and only upon checking out we were informed by another employee that the room was supposed to be out of service and we weren't supposed to be put in that room.
Stayed 3 nights in Nov 2023
Response from Hotel Manager on Nov 21, 2023
Dear Guest,I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.Sincerely,Hotel Manager.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay
Our room was clean and the bed was comfortable. Location was convenient to the highway and Tupelo in general.
Stayed 3 nights in Nov 2023
Response from Hotel Manager. on Nov 21, 2023
Dear Guest, Thank you for your review! We are so pleased to hear that you enjoyed our convenient location. We strive to make our guests' stays as comfortable and enjoyable as possible, and it's great to know that we hit the mark. We hope to see you again soon!Sincerely,Hotel Manager.

4/10 Poor

Shawn

Business traveler
Disliked: Staff & service
Check ur account after staying
They kept having to activate my room keys then to come and find out the last night there I tried to get my room key reactivated because it was not working and got told I was not checked in that I was a no-show it was just one big mess I got charged three different times I got it all taken care of at check out but it was a mess the night guy they had working was a JOKE and made no sense
Stayed 3 nights in Nov 2023
Response from Hotel Manager on Nov 21, 2023
Dear Guest, We apologize for the inconvenience you experienced during your stay. Your feedback is important, and we will address these issues to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience in the future.Sincerely,Hotel Manager.

6/10 Okay

maria

That was ok
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 21, 2023
Dear Guest,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager.

10/10 Excellent

Shawterrica

Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 20, 2023
Dear Guest,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 1/2 mile off our Route. We were pleased with our Room. Great for the Price. Would stay again
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 21, 2023
Dear Guest, Thank you for your kind comments. I'm so pleased that you enjoyed your stay and found our hotel to be a good value. We take pride in our accommodations and amenities, and I hope you'll have the opportunity to experience them again soon. It's always nice to know that we've met or exceeded your expectations. Thanks again for sharing your feedback with us; it is greatly appreciated. Sincerely, Hotel Manager.

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Staff & service
Great place! HORRIBLE Night guy
Everything was good until I needed towels and the weird front desk guy made a big deal about us returning our towels for new towels but as I remember that’s something that the hotel is supposed to accommodate everyday & they didn’t
Stayed 5 nights in Nov 2023
Response from Hotel Manager on Nov 10, 2023
Dear Guest,Thanks for your stay and for your comments. I appreciate your feedback, and I'm glad you enjoyed some of our amenities. But I'm sorry that there were issues with some other parts of your stay. We're working on those things right now, and we hope that you'll come back soon so that we can show you the improvements we've made!Sincerely,Hotel Manager.

8/10 Good

Rudolf

Liked: Cleanliness, staff & service
Typical budget hotel
The room met my needs in that it was clean and the bed was comfortable. Breakfast was extremely limited, a bowl of cereal and coffee was my best option. It's a typical budget hotel so lower your expectations
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 11, 2023
Dear Guest,Thank you for your feedback. We're glad to hear that the room met your cleanliness and comfort standards. We apologize for any inconvenience regarding the limited breakfast options. We value your input and hope to welcome you again in the future.Sincerely,Hotel Manager.

2/10 Terrible

Denali

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like it at all when i went in to check out the room it was a baby rat running across the floor and they didn’t give me a refund
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 10, 2023
Dear Guest,I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.Sincerely,Hotel Manager.

8/10 Good

Kayla

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Nov 10, 2023
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your support means a lot to us, and we're grateful for your feedback. We look forward to serving you again in the future and providing you with more exceptional experiences.Sincerely,Hotel Manager.

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service
Room was clean but the heat was not working.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 11, 2023
Dear Guest,Thank you for bringing the issue with the heating to our attention. We apologize for any discomfort this may have caused. Our maintenance team will address the problem promptly to ensure a more comfortable stay for our guests. We appreciate your understanding and hope to welcome you back in the future.Sincerely,Hotel Manager.

10/10 Excellent

BONNIE, RAY CITY

Traveled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I was a solo female and felt safe & comfortable at all times. Walking distance from gas stations and restaurants.Overall the room was Clean & tidy. The furnishings were noticeably dated. The room floor was so dirty I wouldn't take my shoes off, though. I think my toilet was also leaking, because there was constantly a small puddle of water on the bathroom floor at all times. For a single night's stay, NONE of this bothered me since I only needed the bed anyway, and it was clean and comfortable! FYI : there is an additional charge for pets. . Quiet, Cozy, Great Value, Great Stay!
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 11, 2023
Dear Guest, Thank you for sharing your experience with us. We're pleased to hear that you felt safe and comfortable during your stay, and that the location met your needs. We appreciate your feedback about the cleanliness concerns and maintenance issues in the room. We'll address these issues promptly to ensure a better experience for future guests. We value your understanding and hope to welcome you back for another quiet and cozy stay. Sincerely,Hotel Manager.

10/10 Excellent

Tranisha

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 10, 2023
Dear Guest, Thank you for your fantastic rating! We appreciate your feedback and are delighted to hear that you had a great experience with us. We strive to provide top-notch service, and it's rewarding to know that we met your expectations. We hope to have the pleasure of serving you again soon.Sincerely,Hotel Manager.

2/10 Terrible

Taddameka

Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 10, 2023
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to express your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel Manager

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 10, 2023
Dear Guest,We're so glad you enjoyed your stay with us. We're always working to make your stay as smooth and enjoyable as possible.Thank you for taking the time to leave us this glowing review. We hope to see you again soon!Sincerely,Hotel Manager.

10/10 Excellent

Taddameka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 10, 2023
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your support means a lot to us, and we're grateful for your feedback. We look forward to serving you again in the future and providing you with more exceptional experiences.Sincerely,Hotel Manager.

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price. Easy to park truck with trailer. Breakfast could be better. Overall decent stay!
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 10, 2023
Dear Guest,We're so glad you had a great stay! We want all our guests to feel welcome and comfortable, and we're glad we were able to do that for you. We look forward to seeing you again.Sincerely,Hotel Manager

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are absolutely incredible and so friendly.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 14, 2023
Dear BarryThank you for your positive feedback. We're delighted to hear that the hotel staff were incredibly friendly. Your kind words are greatly appreciated, and we hope to provide you with excellent service on your next visit. Your satisfaction is important to us.Sincerely,Hotel Manager.

4/10 Poor

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
There were many bugs. Lamps without lightbulbs, tub not clean, pillowcases has stains. I couldn’t sleep at all thought maybe a bedbug was gonna bite me and my children
Stayed 1 night in Oct 2023
Response from Hotel Manager. on Nov 10, 2023
Dear Guest,Thank you for your review! We're sorry to hear that you didn't receive the level of service we strive to provide to all of our guests. Please know that we are taking this feedback very seriously, and we will be addressing it with our team. We hope you will give us another chance in the future!Sincerely,Hotel Manager.

2/10 Terrible

Teresa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
My husband, father-in-law and sister-in-law stayed in this motel 2 nights and they said it was awful! I’ve never given a bad review for anything but feel I should say something about their stay! The place was filthy, run down, had holes in the walls and ceiling, trash in the room, reeked of smoke…and the list goes on. Would really like a refund!!!
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 5, 2023
Dear Guest,I am sorry to hear about your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.Sincerely,Hotel Manager.

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary friendly staff that are all versed in customer service.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 3, 2023
Dear Guest,Thank you so much for your feedback!We are so glad that you had a positive experience with our hotel and its staff. It's always great to hear when guests feel welcomed, comfortable, and taken care of.We look forward to welcoming you back again soon!Sincerely,Hotel Manager