Ratings based on 25 Verified Reviews

4.2 out of 5
81% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 17, 2018
2 out of 5
by A verified traveler

Posted May 15, 2018
The first impression was great on arrival. But once in the room was disappointed. The bathroom was not clean - there was some blood splatter on the side of the tub (outside) , the grout near the toilet is dirty, the sink wasn’t draining and the next morning found the shower water flow wasn’t strong enough for a normal shower. I left a note the next morning and latter that day the desk manager said she couldn’t fix the shower but could move us. We opted to stay in the room. But after the cleaning crew came, the bathroom wasn’t cleaned and the carpet wasn’t vacuumed. Not acceptable for a four star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to Belfast City Airport

Posted Apr 18, 2018
Very friendly and helpful staff. Food very good and bar nice. Will stay again!
4 out of 5
by A verified traveler

Good choice for an airport stay

Posted Mar 25, 2018 on Hotels
Hotel was fine. Met all the criteria I needed. Close to the airport, gym etc.
3 out of 5
by A verified traveler

Nice but a couple of downsidea

Posted Mar 22, 2018 on Hotels
Nice hotel just a shame they could not find my booking and said it was cancelled. They gave me a room which was pleasant. The only fault was a blocked sink. Evening meal and breakfast along with service was excellent
5 out of 5
by A verified traveler

Posted Mar 4, 2018 on Hotels
Had a great Night at the hotel! Staff were very helpful & friendly!
5 out of 5
by A verified traveler

Excellent staff & location

Posted Feb 19, 2018 on Hotels
Excellent stay, the reception staff were so helpful & ideal location
4 out of 5
by A verified traveler

Late night booking

Posted Feb 12, 2018 on Hotels
Arrived in middle of night Night porter was efficient
4 out of 5
by A verified traveler

Handy airport hotel - friendly staff

Posted Feb 3, 2018 on Hotels
Good location A little worn around the edges especially the bar Friendly staff Room was good
5 out of 5
by A verified traveler

Great stay

Posted Jan 21, 2018 on Hotels
Good location and friendly staff.