Ratings based on 150 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Oregon
Amazing HotelPosted Aug 30, 2015
Great Staff. Great location. Loved this 5 star quality hotel. Fantastic food.
for Everyoneby A verified traveler from Preston, UK
Excellent locations and close to lots of pubsPosted Aug 15, 2015
Pros: Its totally special, professional and a credit to management.
Cons: A TV opposite the bath while I was in the beautiful tub would of just finished off the luxury!
Location: Close to everything! Pubs, shopping, restaurants....
Had two nights short break at The Merchant. LUVLY! Afternoon in the wonderful hydrotherapy and spa. Total 5 star all round. David in Berts was extremely professional and welcoming too.
for Everyoneby A verified traveler from E
An idyllic 24-hour escapePosted Jul 7, 2015
We like to get away for a special night once in a while, where home and daily life can be completely set aside for 24 hours. It takes a special hotel, and we hadn't found one near home until now. The Merchant ticked all the boxes. We had a Victorian room, which was sumptuous, felt like the best room in the house although it was a Deluxe and there were others. The bed was awesome, and we took photos of the fabulous Victoria bathroom tiles for a project at home. We had the Tasting Menu in the Great Room - complete contentment for 2 hours as nine fabulous courses came and empty plates went. Breakfast the following morning (menu service, not buffet) was excellent. Happy customers, we'll be back!
for Everyoneby A verified traveler from Edmond, OK
wonderful city center hotelPosted Jul 6, 2015
Our family vacation was made even better while staying at this hotel. Everything was just perfect from the hotel, staff, location, food, etc. Definitely planning a return stay!
for Everyoneby A verified traveler from Wilmslow
Belfast finest hotelPosted Jun 15, 2015
Fantastic hotel. The main hall is stunning. The staff were professional,polite and caring. We could not of picked a better hotel in Belfast. Would recommend it to anybody.
for Familiesby Jenny from Belfast
Excellent stayPosted Jun 13, 2015 on Hotels
This was for a family occasion and the service was excellent , best cocktails I have ever had and the room was extremely comfortable!
for Couplesby Louise from London
Fabulous stayPosted Jun 5, 2015 on Hotels
Really beautiful stay in one of the victorian rooms. Everyone was very helpful nut not too intrusive. Would definitely go back again !
for Familiesby antony from Nottingham
Genuinely top classPosted May 20, 2015 on Hotels
Pretty much faultless
for Everyoneby A verified traveler from Christchurch, Dorset
Best in BelfastPosted May 19, 2015
Great location for Belfast night life, business and sight seeing. Great jazz bar, casual bar and formal restaurant. Super friendly staff. We will return.
for Familiesby Alison from Dpk
Early birthday party!Posted May 16, 2015 on Hotels
We really enjoyed our night there.staff lovely.