Ratings based on 92 Verified Reviews

4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jan 5, 2017 on Hotels
Bad wifi and the breakfast was expensive for no reason whatsoever.
Comment from Hotel Management
Jan 20, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for sending us the feedback regarding your recent stay. We are very sorry for your bad experience with the internet, especially having in mind that hotel has invested a lot of money in a good internet. As per the breakfast we do offer several different types of breakfast and will be happy to offer it to you upon your next visit. Also we kindly ask you to contact the reception desk for the IT assistance. Best regards, IN Hotel team
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Good hotel, close to airport

Posted Oct 5, 2016
Pros: Great staff, clean, modern. It's more a business hotel due to its location.
Cons: Noise... acoustics are not the best since you hear some noise of the adjacent bathrooms and upper floor, but it's not too bad.
Location: Close to the airport and biggest shopping center. It's not in the center of the city, it's in the other side of the bridge.
Comment from Hotel Management
Oct 22, 2016 by Jelena, Hotel Management
Dear Guest, Thank you for choosing IN Hotel Belgrade for your recent stay.We appreciate your time to share your experience on booking.com. Many thanks for your kind words. Rest assured that all your remarks have been shared among the management team and will certainly be used to improve our services. Looking forward to welcoming you back in the near future. Best regards, IN Hotel team
5 out of 5
by A verified traveler from Orlando, FL

Comfortable hotel

Posted Sep 4, 2016 on Hotels
Confortable hotel with a good cost/benefit
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to write your review. We are delighted that your experience was enjoyable and that we have filled your expectations. It would be our pleasure to welcome you back at IN Hotel, on your next stay in Belgrade. Best regards, IN Hotel team
5 out of 5
by Irena from Raleigh, NC

Amazing hotel with friendly staff and great decor

Posted May 6, 2016 on Hotels
We love this hotel! The staff was amazing and the decor was top notch!
Comment from Hotel Management
Jul 27, 2016 by Jelena, Hotel Management
Dear Guest, Thank you very much for your kind review. For ten years of our existence, our aim is excellent service. Your kind review gives us confirmation that we succeed in our efforts to always give better service. Looking forward to welcoming you back in the near future. Best regards, IN Hotel team
5 out of 5
by Irena from Raleigh, NC

Excellent food, atmosphere and value!

Posted May 3, 2016 on Hotels
Excellent staff and a very contemporary and clean hotel! We will definitely stay here again!
Comment from Hotel Management
Jul 27, 2016 by Jelena, Hotel Management
Dear Guest, We would like to thank you for your nice comment about IN Hotel Belgrade. It is a true pleasure to hear such kind words and we are delighted that you enjoyed your stay. Looking forward to welcoming you back. Best regards, IN Hotel team
3 out of 5
by A verified traveler from auckland

Nice hotel with not nice people

Posted Mar 7, 2016
Pros: Nice and clean, handy position
Cons: Customer service definitely
Location: Handy to business centre, just few km from centre, very good location
Very unusual for servia, the guys in this hotel do not know what is good hospitality and customer service. Will change hotel next time
Comment from Hotel Management
Sep 12, 2016 by jelena, Hotel Management
Dear Guest, Thank you very much for your wonderful review following your visit to IN Hotel Belgrade. We are very pleased to learn that you enjoyed your experience and it is truly rewarding to hear that you had such a wonderful stay with us. We thank you for your very kind comments and we are very much looking forward to welcoming you back on your next trip to Belgrade. Best regards, IN Hotel team
4 out of 5
by James from London

Love this hotel but strangely quirky

Posted Feb 6, 2016 on Hotels
Great stay overall To improve - Milk near coffee not the other side of restaurant - 3 separate credit card payments at checkout, really?
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your review. We are delighted that you found our hotel to be good located for a business visit, and that you found our staff friendly. Thank you very much for your suggestion regarding food menu. We hope that we will be given a second chance on your next visit. Please be assured that we are constantly working on enhancing the guest experience and we are adding new items and specialties to our menus. We really appreciate your feedback very much, as this enables us to improve standards and provide guests with the best possible service and a comfortable stay. We look forward to welcoming you back to IN Hotel in the near future. Best regards, IN Hotel team
5 out of 5
by Francisco

Posted Feb 2, 2016 on Hotels
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for choosing IN Hotel. best Regards
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Slovenia

Very convenient for business travelers

Posted Jan 31, 2016
I am a regular in this hotel as it is very convenient for business travelers. It is only 20 min from the airport and 15 min to the city center. The staff are excellent and the facilities very well kept up. Good breakfast, too. During my recent stay my colleagues and I all commented that it was too hot in the room and the temperature control was likely disabled (which is not unusual for hotels). The real reason why I can't rate the hotel a 5 is slow internet. It is ok for e-mails but not good enough for a Skype call because the wireless coverage in rooms isn't adequate and the signal oscillates too much. I had the same experience using my laptop or telephone.
Comment from Hotel Management
Sep 30, 2016 by jelena, Hotel Management
Dear Guest, Thank you for sending us the feedback regarding your recent stay. We are very sorry for your bad experience with the internet, especially having in mind that hotel has invested a lot of money in a good internet. Upon your next visit, we kindly ask you to contact the reception desk for the IT assistance. Best regards, IN Hotel team
4 out of 5
Recommended
for Everyone
by A verified traveler from Turin

Business trip in Belgrade

Posted Dec 18, 2015
Pros: Good standard and clean
Cons: No electric iron in the room you should ask for the hotel service.
The hotel is nice and clean. Not in down town, but easily joinable. Common areas are nice and hotel employees are friendly. Food is fine. Also massage in the SPA was good.
Comment from Hotel Management
Oct 22, 2016 by Jelena, Hotel Management
Dear Guest, Thank you very much on your kind review. For ten years of our existence, our aim is excellent service. Your kind review gives us confirmation that we succeed in our constant efforts to always give better service. Looking forward to welcoming you back in our hotel in the near future. Best regards, IN Hotel team