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This hotel does not offer an included breakfast as was advertised on Expedia when I booked it; in fact, they have no dining room. However, the room was clean, if cramped with three beds. The shower leaked terribly, but when we reported it the manager had it fixed that day. One day the staff forgot ...
Nice attentive service at a convenient location for Covent Garden. Not far from Embankment tube station. Good selection of restaurants and pubs in the vicinity. Very professional staff, unintrusive yet helpful when requested. A comfortable stay and a safe bet for this area.
The staff were really accommodating and helpful when I had an issue with the initial room I booked. The hotel is very convenient and in a great location and neighborhood. Every time I'm in London I stay here and would def recommend it to anyone.
We arrived early and the staff was kind enough to prepare our room well before check-in. They also advised on places to eat, things to see, and offered a lot of insight on the area. The room was very efficient with a small kitchenette and all the other basics you might need. The internet was really ...
Efficient and friendly welcome. 2 rooms booked which were close to each other. Rooms very clean. Restaurant facilities good with lots of choice (only had breakfast!) All staff very helpful and pleasant. Have stayed here before and will not hesitate to do so again!
We had an immaculate stay here. Each and every staff were helpful and kind. Across the street from Hyde Park, our room had a beautiful view of the city and park. Nothing more we could have wanted.
Pleasant and helpful staff....excellent food in the lounge and restaurant...breakfast buffet was super...the room was spacious and clean...next to transport at Paddington station