Restaurant

Reviews of Island Magic Beach Resort

3 out of 5
Island Magic Beach Resort
Avenida Hicaco, Caye Caulker

Reviews

8.8

Excellent

Rating 10 - Excellent. 179 out of 305 reviews" "
Rating 8 - Good. 88 out of 305 reviews" "
Rating 6 - Okay. 19 out of 305 reviews" "
Rating 4 - Poor. 13 out of 305 reviews" "
Rating 2 - Terrible. 6 out of 305 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joshua

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
BED BUGS! BED BUGS! BED BUGS! You don’t need anything else. The sewage odors around the facility are sickening, hold your breath. But if that’s not enough, the water in the sink had to be turned on in order to get any water in the shower (weird). No Hot Water of course. The toilet is not very private, so you’ll need to ask your partner to step out of the room. The food at the restaurant is not great. I read the reviews prior to bookin. I can’t believe nobody has mentioned any of this before.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Property conditions & facilities
The property was lovely! The beach front location was magical! Could use some work on the rooftop area - if that was useable, it would be the best!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Cam

Great value
Stayed 2 nights in Feb 2024

8/10 Good

Michael

Traveled with family
Room was clean, on the beach, Staff was great, food was not so good, Had the worst burger ever. and took a very ling time to get it. Tried it twice no go. Only 1 giant cockroach in restaurant.
Stayed 3 nights in Feb 2024

6/10 Okay

Robin

Traveled with partner
Liked: Cleanliness
Just an OK hotel. Compared to the last hotel we stayed at, service was not as accommodating. We checked in after the allotted time and the room wasn’t ready. Pool towels were unavailable another day. They wanted to charge for water in the room (last resort had a water bubbler for us). Maybe this is just how this island differs from San Pedro but wouldn’t stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sheri Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff. Vacation starts at soon as you step off the plane when you book ahead through the hotel for roundtrip airport transportation including ferry tickets. The food and drinks at the hotel were good and prices were comparable to the options surrounding. The pool was always clean and the beach dining was a great way to start or end the day.
Stayed 3 nights in Jan 2024

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax. Staff is great and the locals are friendly.
Stayed 1 night in Jan 2024

8/10 Good

bruce

Liked: Cleanliness, staff & service
Everything was nice except tv is worthless. Nothing but Netflix. Drinks at the bar are insane. I ordered a double captain and coke. It was mild, that’s ok but $20us caused be to go to the store and buy a beer. 3 beers $9. Bar…….$7 us for one beer. Won’t go back
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
In the quieter part of town which was nice but easy walk to everything. Came back to an extremely clean room every day. Staff was great.
Stayed 3 nights in Jul 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Lashea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel
The hotel was nice...my Oceanview was restaurant view. I saw little Nets crawling on the sink but got my room clean everyday. Front desk staff was Cordial Bike fee was $15 for 24hrs...I walked
Stayed 4 nights in Jun 2023

10/10 Excellent

Cherie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean.. I loved the swim up bar at the pool and the drinks for happy hour was amazing! We had an amazing time!
Stayed 2 nights in Apr 2023

4/10 Poor

suretta

Traveled with family and small children
Disliked: Staff & service, amenities
Good morning, i was disappointed with the service. This hotel is using stink well water for our shower! I paid for a pool view and was placed in a partial pool view and right ouside of balcony was a water drain which kept the stairs wet and slippery We constantly asked for fresh towels and wash clothes. I was told that the towels were being cleaned. About 20 minuters we see some others with many towels. I pointed that out and was told that they would bring towels to the room. We are black people the ones with the towel wete white people!we were treated badly.
Stayed 7 nights in Apr 2023

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, small but nice pool with swim up bar, great food and variety of neat places to sit when dining (swing chairs and tables downstairs or tables upstairs outside, or can eat inside).
Stayed 2 nights in Apr 2023

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very welcoming. The employee went above and beyond to help me enjoy my stay. They were able to book my excursions at the last minute. My transportation on and off island were taken care of. I look forward to visiting again.
Stayed 4 nights in Mar 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Richard, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love island magic resort it's my second time staying with them feels like family. Can't wait to come back again...
Stayed 4 nights in Mar 2023

10/10 Excellent

cathie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff and location was very good
Stayed 4 nights in Feb 2023

10/10 Excellent

Dee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean--we saw the housekeeper on a ladder hand cleaning the fan blades. The rooms are spacious. Friendly staff and ride services. Try the special drinks at the bar, a step above.
Stayed 2 nights in Feb 2023

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay on Caye Caulker. Spacious room with swan-shaped towels, and flowers, on bed. Quiet even though it’s in the main road. Close to lots of restaurants and shops. Fun to walk around town from there. Very nice restaurant on ocean front. Tasty food and nice views of pelicans and sea gulls near dock. Helpful, friendly staff. Gave us a golf cart ride back to water taxi.
Stayed 2 nights in Feb 2023

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room with a/c and view of pool and ocean. very close to water taxi but they pick you up and drop you off anyway. very helpful service
Stayed 1 night in Jan 2023

10/10 Excellent

Shannon L

Stayed 2 nights in Jan 2023

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really impressed by how clean and well stocked this hotel was. It looks better in person that in the photographs! My room had everything I needed, it was spacious, very clean and comfortable. The AC worked well and I appreciated the location. It was close to everything , including dining options, but was on the towards the end so it was quite and I was able to sleep. The swing area was closed when I went so I was not able to enjoy that due to the recent passing of the hurricane. But other than that, it was great. The hotel's service of coordinating taxi and transport to the island and hotel was amazing and for the price I would highly recommend it. It made the process of arriving to the property very easy ! I highly recommend this hotel!

10/10 Excellent

Christine

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I love the place

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at island magic were very helpful. The facilities were excellent, with the only downside being a cold shower. Our stay was very enjoyable

10/10 Excellent

John

Traveled with partner
Liked: Staff & service
Great staff that always smile and help.

10/10 Excellent

Joel

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Picked me up
Stayed 1 night in Dec 2022

10/10 Excellent

Jan L

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Woke up every morning to a stunning view of the Caribbean Sea! The tooms are large, nicely decorated and equpped with everything you need, including a refrigerator and small kitchenette area.The balcony is large and accomodates a hammock for ultimate relaxation. There is a good restaurant overlooking the water where we enjoyed a delicious breakfast each morning. Wonderful place, central to the delightful village of Caye Caulker!

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the water near the ferry dock and a short walk to the split. The rooms are modern and clean and the pool is super nice. Great restaurant/bar with pool access and a nice dock and beach area. We will definitely be back.
Stayed 1 night in Nov 2022

10/10 Excellent

Christopher

8/10 Good

Steve A

Traveled with partner
Liked: Staff & service
The safebox and TV didn’t work.
Stayed 3 nights in Oct 2022

8/10 Good

Darrell

Traveled with partner
The Air-conditioning unit, the remote contol unit did not work. Was unable to control the temperature of unit
Stayed 1 night in Oct 2022

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

2/10 Terrible

Ucille Redd

Disliked: Amenities, property conditions & facilities
This property was horrible. Better suited for backbackers who do not care where they sleep. There was not garden view as advertised but a view of a unsightly junk yard. The room also had a strong smell of mold which I am alergic to mold. I was changed to another room with with a strong smell of mold that irittated my allergies. I never really checked in, the hotel was in the processe of emailing Expedia for an immediate refund so that I could either leave the island or choose another hotel. I had to choose another hotel, Jan's Hotel which was very nice but I had to pay for a hotel again. I have requested a refund.
Stayed 4 nights in Aug 2022

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and great location…it was quiet and kept very well…the service was outstanding as well as the food and drinks…
Stayed 5 nights in Aug 2022

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Trip
Had a fabulous stay! The staff at the hotel and the restaurant were extremely friendly and accommodating! We will definitely be back.
Stayed 5 nights in Jul 2022

10/10 Excellent

daynette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience!
Stayed 6 nights in Apr 2021

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a Great time the staff is very helpful setting up transportation to and from airport.
Stayed 6 nights in Jul 2022

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient with a great cabana, pier and waterfront area. This was our 2nd stay at Island Magic.
Stayed 3 nights in Jul 2022

8/10 Good

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

BERYL

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service
The rooms were clean and the staff friendly. The food in the restaurant was good. The drinks sucked. No entertainment on site. No staff service after 8pm.
Stayed 6 nights in Jun 2022

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great location, great service
Stayed 6 nights in May 2022

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Island Magic was awesome! I highly recommend it to anyone! Everything was top notch! Their rooms are spacious & clean, the pool is big & beautiful, & their restaurant was one of our favorites on the island. The views are amazing! The swings out back near the water were our favorite spot on the island! Beautiful views and such a relaxing spot! The staff was also friendly & helpful! 10/10 for our experience.
Stayed 3 nights in May 2022

10/10 Excellent

Nicole

Stayed 7 nights in May 2022

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and clean with a fantastic ocean view, and the staff went above and beyond to ensure I had a great stay in Caye Caulker. They arranged transportation to and from the airport, scheduled my covid test, and booked a great day trip for me!
Stayed 4 nights in May 2022

8/10 Good

Allison

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2022