Not what advertized
Posted Apr 18, 2016
On arrival was told king room we had booked was not available and we were put in queen instead. We would have had a drink and lunch while waiting for room to get ready but, the restaurant wasn't open that day and the pool bar as lovely as it was, doesn't open any day before 3pm. The pool was lovely but it was really hot and there was nothing, not even water available to drink. They advertised room service, but there were no phones in the rooms, or clocks, so we used our phones for alarms etc. The breakfast staff on the morning they were open were terrible and the food was fair at best. We chose to go elsewhere for the rest of our meals. The front desk staff was superb and very helpful. All in all, disappointing.