Outdoor pool, pool umbrellas, sun loungers

Reviews of Royal Caribbean Resort

3 out of 5
Royal Caribbean Resort
1 Seagrape Street, San Pedro

Reviews

8.0

Very Good

Rating 10 - Excellent. 100 out of 283 reviews" "
Rating 8 - Good. 116 out of 283 reviews" "
Rating 6 - Okay. 44 out of 283 reviews" "
Rating 4 - Poor. 10 out of 283 reviews" "
Rating 2 - Terrible. 13 out of 283 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CYNTHIA

Cabanas clean and bright. The entire property is beautiful with a view of the sea.
Stayed 6 nights in Feb 2024

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable, clean, safe casitas in quiet location away from the hustle and bustle of downtown San Pedro, but close enough for a quick golf cart ride into town. The service from the owner's daughter, Ella, was incredible
Stayed 5 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great choice for us – beautiful grounds, nice facilities, and away from the busy center of San Pedro, which is crowded, noisy and difficult to navigate. The cabins are simple but comfortable, with A/C, a kitchenette, and good beds. People often sit in front of their cabins giving it a community-like feel. We liked this simplicity and the ability to prepare our own breakfasts. Food costs in San Pedro are high, and this helped. We found a couple of local restaurants within walking distance, as well as grocery stores and a great fruit stand. For boat excursions, you can easily book them and get picked up at the pier in front. Being out of the busy areas is a great, but if you want to explore farther, golf carts can be rented from the front desk and delivered to you. There are fancier places for sure if you want that. But be aware of the location. If you get out of the crowded tourist areas, this is the place.
Stayed 9 nights in Feb 2024

8/10 Good

Clark Angus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Cabana was clean and comfortable. Staff, particularly the woman who checked us in, was incredibly helpful throughout the week. She suggested various things to do, places to eat, etc. The pool was beautiful and well kept!
Stayed 7 nights in Feb 2024

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Joshua

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The iguanas were cool. There was no beach or volleyball, though both are listed on the site, other small things like toilets backing up etc. What irked me most was the managements attitude, they were about as arrogant and entitled as you can get. I would not recommend anybody stay here because of this, this resort would rank near the bottom of what San Pedro has to offer.
Stayed 5 nights in Jan 2024

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful. The people running it were amazing and the location is awesome. We can't wait to go back and visit all of the friends we made and get back to that beautiful reef. You won't be disappointed if you are looking for a true Belieze experience.
Stayed 7 nights in Dec 2023

2/10 Terrible

Valentin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One of the desk personnel was super rude to my wife because we didn’t book with her
Stayed 1 night in Dec 2023

6/10 Okay

Ingrid

Stayed 3 nights in Dec 2023

10/10 Excellent

Kathleen

Stayed 7 nights in Dec 2023

8/10 Good

lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

sarah

Stayed 3 nights in Nov 2023
Response from Lee on Nov 19, 2023
Dear Sarah, Thank you for the wonderful review!Much appreciated!

10/10 Excellent

LADDIE, AUMSVILLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE LIKE THE INDIVIDUAL CABINS AND CLOSENESS TO THE WATER. THE STAFF ARE EXCELLENT
Response from Lee on Aug 9, 2023
Thank you so much for your review Laddie, we really appreciate it

10/10 Excellent

LADDIE, AUMSVILLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WER ENJOY THE INDIVIDUAL CABINS AND PROXIMITY TO THE WATER
Stayed 8 nights in Jul 2023
Response from Lee on Aug 9, 2023
Thanks, Laddie, we are glad you enjoyed your stay!

8/10 Good

Elizabeth Rose

Stayed 8 nights in Apr 2023
Response from Lee on Jul 10, 2023
Dear Elizabeth,Thank you for your review. Please let us know what was missing from your vacation that could make it perfect.I see that it was very virtually flawless and it is very important for us to make sure our visitors enjoy our beautiful Isla Bonita as much as we do.

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The people and the staff where great, the bar was nice and met some of the most interesting people there.
Stayed 6 nights in Feb 2023
Response from Lee on Jun 4, 2023
We're so glad you had a good experience! Anytime you want to come visit again, you are more than welcome

10/10 Excellent

Cindy Lee Ann

Stayed 10 nights in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect. The cabins are located next to the beach with a very large swimming pool at your disposal. Also say hi to Natalie working in the office and Marcie maintaining the cabins, great people.
Stayed 11 nights in Feb 2023
Response from Royal Caribbean Resort on Mar 4, 2023
Dear Michael,Thank you for your wonderful review, we are so glad that you enjoyed your stay. We aim to provide our guests a wonderful vacation in San Pedro. You are always welcome back.

10/10 Excellent

Lupita

Stayed 11 nights in Feb 2023
Response from Royal Caribbean Resort on Feb 26, 2023
Thank you for choosing our hotel and for taking the time to provide Feedback of your experience. It is a pleasure to know that you had a wonderful time.

10/10 Excellent

Lawrence, Newmarket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are beautiful and staff are very welcoming. Villa was excellent! Will come again!
Stayed 1 night in Feb 2023
Response from Royal Caribbean Resort on Feb 20, 2023
Lawrence, Thank you for this short and sweet review, we are so glad you enjoyed the experience

10/10 Excellent

Kerry

Stayed 7 nights in Feb 2023
Response from Royal Caribbean Resort on Feb 16, 2023
Thank you for staying with us. I'm happy that you enjoyed your stay, you're always welcome to come back as long as you were here we'll be looking forward to take care of you and your family

10/10 Excellent

lenir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the people are very nice and honest. Love have the The Trust restaurant/bar on the property, very convenient.
Stayed 7 nights in Jan 2023
Response from Royal Caribbean Resort on Feb 16, 2023
Thank you and you are always welcome to come back.

8/10 Good

r

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice !!!!!!
Stayed 7 nights in Jan 2023
Response from Royal Caribbean Resort on Feb 16, 2023
Thank you and we are here to serve you.

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was wonderfulIt was peaceful and right next to Tuff n Nuff ocean tours and Toast- restaurant and bar.
Response from Royal Caribbean Resort on Feb 16, 2023
Thank you we are glad that you enjoyed your stay.

2/10 Terrible

Denise

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I paid $98 for a room that does not have a/c. This description needs to be bolder! staff was very unfriendly
Stayed 2 nights in Aug 2022
Response from Lee on Aug 25, 2022
Dear Denise, We are sorry that you didn't see that the description states that the cabana suite is cheaper for that exact reason or that the name of the unit explicitly states there is no AC. Additionally, there is the option of upgrading to a unit with AC upon arrival. Regarding our staff, we employ all local Belizeans, they are very commited and receive many positive reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was absolutely perfect,, staff was excellent & I felt like royalty‼️ My housekeeper, Miss Marci was beyond perfect :) grounds were well kept,, pool was super clean & luv’d my Cabin‼️Would highly recommend a stay @ this resort .. the only thing missing was A/C 🥵thx 2 the staff for a much enjoyed stay ❣️
Stayed 6 nights in May 2022
Response from Lee on Jun 22, 2022
Thank you Sandra for your review. I am so glad you enjoyed your stay with us and yes, Ms. Marci is a gem. and yes, it can get really hot here butt A/C can always be added to your booking, just let us know. We'd be happy to have you stay with us again and don't forget to enjoy the 10% discount on retun guests, on your next trip to San Pedro

10/10 Excellent

Leslie Wright

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marcie, the housekeeper and the maintenance guys were perfect. They went way beyond the protocol at making us feel like family and friends. I didn’t want to leave. The only improvement needed would be on Kimberly, the front desk receptionist. She was always gone and that left Marcie to take care of customers on top of everything else she had to do there. Kimberly was not helpful at all during the 8 days we were there and gave us the impression that she didn’t really care? In my opinion, Marcie and the boys are over worked and underpaid! An overall manager needs to be on property everyday, if nothing else to keep Kimberly behind the front desk during the day!!
Stayed 8 nights in Apr 2022
Response from Lee on May 23, 2022
Thank you Leslie for your detailed review. We are very glad you enjoyed your stay and I will certainly pass on your pointers and your compliments to Marci and the guys

10/10 Excellent

JOSE

Stayed 1 night in Apr 2022
Response from Lee on May 23, 2022
Thanks for your wonderful review Jose

4/10 Poor

OMANA U

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful clean cottages nice location away from main city. we had two cottages booked and the only problem is that the water in the bathrooms was extremely low pressure and was coming like a string. One day even that string died and we had to live without shower. Apart from the water issue the place is neat and clean. Please note there is no beach access there so you cannot get into water.
Stayed 4 nights in Mar 2022
Response from Lee on Mar 21, 2022
Dear Omana, I am sorry that the water pressure caused your vacation to not be as perfect as expected. Unfortunately, the water pressure in all of San Pedro isn't very good. Regarding the beach, the seawall is there to protect the beach and the area is being rearranged. The 600ft-long virgin beach at Island Wonder is part of the resort's facilities, there are swings there, a BBQ grill, a fire pit, beach beds, and more. When you come back, please don't hesitate to enjoy your beach time to the fullest

8/10 Good

Rommel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price great staff
The stay at the Royal Caribbean in Belize was very relaxing, the staff is not intrusive and are very friendly. Kim in the front office was very courteous and so were the cleaning cure. One peace of advise if you have never been to Belize, rent a golf cart ASAP, and buy water. There is nothing close enough for you to run and get those things. In fact if I have one criticism of my stay at the Royal Caribbean is that the staff should really consider having bottled water available. Other than that, if/when i return I will most likely be staying here again.
Stayed 4 nights in Mar 2022
Response from Lee on Mar 14, 2022
Thank you for your review and your comments will certainly be forwarded to management. We'll be glad to have you stay once again and please contact us directly to enjoy your returning guest discount :)

10/10 Excellent

CAMERON, HASKELL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quiet vacation!
Stayed 5 nights in Dec 2021
Response from Lee on Feb 6, 2022
Thank you Carmen for your review. We aim to provide our guests with a wonderful vacation in San Pedro, Far away enough from town to have quiet and close enough to drive in for the nightlife. Hope to see you with us again soon

4/10 Poor

Blake

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing... Wi-fi did not work most of the time, A/C wouldn't get cold, TV did not work at all, clean water was not provided, room was not cleaned or picked up during stay, dining options were incredibly limited and overpriced, airport transportation was not provided, check in process was difficult (showed up two hours prior to lobby closing and employee was visibly and audibly upset that we had arrived so "late"). The only thing positive I can say about the "resort" is the last employee who helped us, Mara. She was incredibly kind and helpful.
Stayed 2 nights in Jan 2022
Response from Lee on Jan 31, 2022
Dear Blake, As the off-site manager, I was very surprised there were so many hiccups! I am truly sorry. Perhaps during our long covid closure, the staff got out of practice. Let us make it up to you and offer you a free of charge 2-night stay. Had we known of the problems, we would have changed your room. Better late than never with a beachfront view next time on us!

2/10 Terrible

leslie

Traveled with family and small children
I booked the hotel through Expedia. When I got there to check in, the manager said they were all booked up and wouldn't charge expedia for the stay, since they were full. I had to look for anther place to stay and they still charged my account.
Stayed 1 night in Dec 2021
Response from Lee on Jan 5, 2022
Dear Leslie, I'm sorry you had to find other accommodation. About you being charged, Royal Caribbean Resort wouldn't have charged a guest that didn't stay here. I'm not sure who did though, maybe Expedia charged your card.

2/10 Terrible

Verified traveler

Stayed 7 nights in Mar 2021
Response from Lee-el on May 31, 2021
I'm sorry you did not have a good experience. Please visit Royal Caribbean Resort once again and let us offer you our 10% discount on return guests

8/10 Good

Dorine, New Hampshire

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very nice property pool and bar away from downtown San Pedro which was appreciated
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Dorothy, Waukau

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that we had own cabin . a bar a restaurant on. Location
Stayed 9 nights in Feb 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Quiet clean and comfortable
Stayed 4 nights in Jan 2020

8/10 Good

MarinaT, WA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked our separate cabin by the beach. Pool is located in a few steps from room, bars are close too. Very friendly staff.
Stayed 8 nights in Jan 2020

8/10 Good

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and comfortable after the usual paperwork.
Stayed 7 nights in Dec 2019

8/10 Good

LindaS, The Woodlands TX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the casitas. The rooms were very nice. The beach was clean. I would definitely stay here again.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful grounds. Beachfront under construction? Would definitely stay again!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get exactly what you pay for on a budget. Clean rooms, excellent staff. I had to make changes to the travel plans and they were very accommodating without any additional fees.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 8 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely be back. The bungalow was comfortable and clean. The restaurant was a little pricy but great food and drinks with excellent service. FYI don’t rent the golf cart. It was a piece sh!t that stalled out all the time. RnS carts are better
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very quiet and clean which was good. I wish the restaurants were open a little earlier for breakfast, and coffee. All the staff were friendly!
Stayed 5 nights in Mar 2019