Love, love, love this charming hotel! Amazing breakfasts, wonderful staff, they were very helpful with email communication ahead of my arrival (they helped me with ferry and train information), and we lived the traditional style of decor - it is lovely! It is clean and quiet, the A/C works well, there are nice little areas outdoors to relax after a day of shopping or before bed after a nice shower. Grapevines cover a pergola on the second floor terrace. Lemon trees can be found potted nearby, vegetable plants and an olive tree. We love the gated entry and pretty glass doors throughout the building. They do have an elevator. My only suggestion if you don’t like hard beds and firm pillows this may not suit you but to be honest, everywhere we have stayed in Italy so far (Siena and Rome too) has very firm beds and pillows! Also, perhaps due to older plumbing, our shower did not drain well. We kept having to turn the water off while soaking up then turn the water back on. We did mention it to the front desk but it didn’t really improved but it never overflowed either. I would stay here again, nowhere is perfect … and the positive attributes of this hotel and staff far outweigh any small problems we had.