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Hotel Excelsior Splendide

Photo gallery for Hotel Excelsior Splendide

Primary image
On the beach, sun loungers, beach towels
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
In-room safe, individually furnished, desk, laptop workspace

Overview of Hotel Excelsior Splendide

Hotel Excelsior Splendide

3.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Bar
Map
Via Lungo Lario Manzoni, 28, Bellagio, CO, 22021

Explore the area

  • Popular LocationBellagio Port2 min walk
  • Popular LocationVilla Serbelloni3 min walk
  • Popular LocationBranch of Lecco7 min walk
  • AirportBergamo (BGY-Orio Al Serio)65 min drive

Room options

About this area

Bellagio

Located in Bellagio, Hotel Excelsior Splendide is in the city center and on the beach. Villa Serbelloni and La Punta Spartivento reflect the area's natural beauty and area attractions include Villa Melzi Gardens and Villa Monastero. With jet skiing, kayaking, and water skiing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Bellagio Port - 2 min walk
  • Villa Serbelloni - 3 min walk
  • San Giacomo Basilica - 4 min walk
  • Villa Melzi - 4 min walk
  • Branch of Lecco - 7 min walk

Getting around

  • Canzo Station - 22 min drive
  • Bergamo Orio al Serio Airport (BGY) - 65 min drive

Restaurants

  • Ristoro Forma & Gusto - 3 min walk
  • San Giacomo - 3 min walk
  • Ristorante Terrazza Barchetta - 3 min walk
  • Aperitivo Et Al - 3 min walk
  • Bistrot Antichi Sapori - 3 min walk

About this property

Hotel Excelsior Splendide

3-star hotel by the lake
At Hotel Excelsior Splendide, you can look forward to a free breakfast buffet, a terrace, and a garden. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and beach towels. The onsite restaurant, Splendide, features al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • ATM/banking services, multilingual staff, and luggage storage
  • A 24-hour front desk, an elevator, and coffee/tea in the lobby
  • A front desk safe
  • Guest reviews say great things about the location
Room features
All guestrooms at Hotel Excelsior Splendide offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and bidets
  • 20-inch TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Splendide

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Bathtub
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Entertainment

  • 20-inch TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

93% of travelers were happy with check-in
Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between October 25 and February 28.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40 per night
Cribs (infant beds) are available for EUR 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from August 15 to September 15
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Excelsior Splendide
Excelsior Splendide Bellagio
Excelsior Splendide Hotel
Hotel Excelsior Splendide
Hotel Excelsior Splendide Bellagio
Hotel Excelsior Splendide Bellagio, Italy - Lake Como
Hotel Excelsior Splendide Bellagio
Excelsior Splendide Hotel
Excelsior Splendide Bellagio
Hotel Excelsior Splendide Hotel
Hotel Excelsior Splendide Bellagio
Hotel Excelsior Splendide Hotel Bellagio

Frequently asked questions

Does Hotel Excelsior Splendide have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 25 to February 28.

How much does it cost to stay at Hotel Excelsior Splendide?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Hotel Excelsior Splendide on Oct 17, 2022 start from $130.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Excelsior Splendide pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Excelsior Splendide?

Limited spots are available.

What time is check-in at Hotel Excelsior Splendide?

Check-in is from 2 PM - midnight. After-hours check-in is not available.

What time is check-out at Hotel Excelsior Splendide?

Check-out is at 11:00 AM.

Where is Hotel Excelsior Splendide located?

Located in Bellagio, this beachfront hotel is in the city center and within a 5-minute walk of Bellagio Port, Villa Serbelloni, and San Giacomo Basilica. Branch of Lecco and La Punta Spartivento are also within 10 minutes.

Can I cancel my reservation for free at Hotel Excelsior Splendide and receive a full refund?

Yes, Hotel Excelsior Splendide offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Excelsior Splendide cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 170 out of 540 reviews
5 - Excellent 31%
Rating 4 - Good. 206 out of 540 reviews
4 - Good 38%
Rating 3 - Okay. 110 out of 540 reviews
3 - Okay 20%
Rating 2 - Poor. 38 out of 540 reviews
2 - Poor 7%
Rating 1 - Terrible. 16 out of 540 reviews
1 - Terrible 3%

4.1/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Sherdela
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a few minute walk away from the pier. I love the view from our room because I chose the one with the lake view. The breakfast though has only a few options. Good thing we only stayed for s night.
Stayed 1 night in Sep 2022

2/5 Poor

Juliana
Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is great- super in fact. They give you plenty of hangers. Other than these 2 factors everything else is poor, shabby and dreary looking. Not a happy look for people on holiday. This is a hotel from the last century. Everything is so outdated including the room key which is the heavy metallic type with the room number engraved on it. All we have to do to enter any room is ask for a key. No id check. That bothered me, so I didn't feel very secure as I'm used to key cards. The exhaust fan & light of the bathroom are connected & its loud. The breakfast is poor quality like white bread & it's only till 9:30-- rushing people who are on holiday. I don't know why they can't have it open till 10:00 at least, like normal hotels. I will not go back again to this hotel and Expedia should not have it on their list.
Stayed 4 nights in Sep 2022

3/5 Okay

gabrielle, Chandler
Traveled with partner
Liked: Staff & service
Opted in for breakast and dinner--food was NOT good. Beds were old and flat, didn't sleep well at all-- expecially since there was a wedding party that BLASTED music until midnight. On the upside, the front desk woman was VERY helpful in assisting with trains and ferry excursions.
Stayed 3 nights in Sep 2022

3/5 Okay

Alexandra
Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Hotel was located in a perfect location as far as being in the middle of everything. There is NO onsite parking which was a bit of a let down for us. We were told we had to go find our own spot which was nearly impossible. Driving in there, it was not clear that we were supposed to go down the zrt zone so we had to call to figure that out so we wouldn’t be issued a ticket. Upon arrival, pool was closed which was a huge disappointment given we were traveling with a 1 year old. We were also told no cribs available for our first night. There is 1 very small elevator in the hotel that we did not use because it took atleast 10 minutes and it was easier for us to carry the baby down the stairs in the stroller. All of these things were a minor inconvenience. The worst part of this hotel was the house keeping. They were yelling loudly outside our room. When I took my daughter to breakfast, she was walking down the hallway and the housekeeping began swinging at each other and knocked my daughter over. I told the front desk and all they did was yell up the stairs for them to cut it out. No apology. Was barely even addressed. Such a shame because the hotel has potential to be very nice but it is poorly run. The restaurant staff are wonderful there!
Stayed 4 nights in Aug 2022

4/5 Good

Bonnie
Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very convenient location. Includes breakfast, which is nice. The staff were not especially friendly and the property looks a bit dilapidated. Overall, it was an acceptable place to stay to be at Lake Como.
Stayed 2 nights in Jul 2022

1/5 Terrible

Francesca
Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
TV didn’t work for all stay. Internet was awful as only worked sporadically and very slow. Air conditioning controlled by reception so couldn’t alter temperature without notifying reception. Very difficult in middle of night! Key system very awkward. 3 different keys… had to lock front door with key even from inside and key for switch system awkward. Manager argumentative rather than understanding. Even getting extra pillows was difficult. We did not enjoy our stay at this hotel.
Stayed 2 nights in Jul 2022

5/5 Excellent

Zdenka
Traveled with family
Liked: Staff & service, property conditions & facilities
Beautiful hotel and great service
Stayed 7 nights in Jul 2022

4/5 Good

Salvatore
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

4/5 Good

Anissa, Burbank
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good hotel for a fair price. The pool was nice when we visited as it was very hot in Bellagio! Central location near ferries and ticket counters. I recommend making dinner reservations in the busy season. Only improvement I would recommend to this hotel is to change the bed spread to those nice clean while duvet style ones. They would feel more modern and clean. Everything else was great!
Stayed 2 nights in Jun 2022

1/5 Terrible

CARYN
Traveled with group
Disliked: Cleanliness, staff & service
I never made it to the hotel as I got Covid 3 days before my trip was planned. I sent my Covid-19 Positive test and they still refused to refund me. I booked through Expedia and paid the additional charge for full refund. Expedia saying they can’t get my money back😡
Stayed 2 nights in Jun 2022