Ratings based on 76 Verified Reviews

3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Good - could have been better

Posted May 3, 2017 on Hotels
The staff could have been a little more friendlier. The air conditioning was not working. We called the front desk and they sent a person who changed the filter. The breakfast was okay but lacked variety of fruit. There was orange juice.
Comment from Hotel Management
Jun 16, 2017 by Mayte Agudo, Hotel Management
Dear Guest, thank you for sharing your time and experience with the Expedia Community. I regret that your experinece in our hotel was not up your expectatives. I´m sorry if you have some problema with the air conditioned, but I´m sure that after changing the filter it has work properly. In our breakfast we have season fruits, where you can always find at least 4 types of fruits: Apple, orange, kiwi and banana. and almost always pears. Looking forward to welcoming you again. Best regards, Mayte Agudo Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia, Canada

Good hotel in Suburbs

Posted Apr 15, 2017
Pros: Clean, nice furniture and decor.
Cons: No comment. We did not eat there.
Location: Most surprising visit was to Interactive Nautical Museum, from 1992 World Fair. Take Hop On Bus and get off here.
Booked here for two nights as late booking during Holy Week. Price doubled for second night. Convenient bus to city but it took half an hour.
5 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Muchas gracias por su tiempo y gran valoracion. Pedro Agudo Director Adjunto
4 out of 5
by A verified traveler

Good hotel

Posted Jul 29, 2016 on Hotels
Overall good experience.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear guest, I would like to thank you for the time invested to share your opinion with other users of Expedia.com and for your good remarks about our service. I have already transmitted to staff in order to carry on providing a high level service. Looking forward to welcoming you again, Best regards, Mayte Agudo Hotel Manager
5 out of 5
by Serdar from London

Very good.

Posted Aug 18, 2015 on Hotels
It's perfect everything I like it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to bus routes

Posted Oct 5, 2014
Location: A 35 minute bus ride to city centre
Very friendly staff, especially Tony in the restaurant and desk staff.
Comment from Hotel Management
Mar 12, 2015 by Mayte Agudo , Hotel Management
Dear guest, Thank you for the time invested on sharing your experience with the rest of users of Expedia and for your kindly remarks that I will transmit to my staff, specially to Tony. I am pleased to know that you enjoy your stay in our hotel. We work every day to change the stays of our guest into unforgettable experiences and all your comments help us to keep on giving such a high quality service. Looking forward to seeing you again, Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent hotel, great facilities

Posted May 26, 2013
Pros: The undercover lockup garage was a welcome surprise, the staff were excellent and the quality of the food and the facilities were well above average.
Cons: noisy tour groups made the dining room an intimidating experience but overall we really enjoyed our stay
Location: 15 minutes out of the city by bus but easy to find and the bus stop is at the door.
Great hotel, very comfortable and excellent facilities. Our of the city but the reception staff provided us with bus tickets for the 15 minute trip into the centre of town.
Comment from Hotel Management
Mar 12, 2015 by Mayte Agudo, Hotel Management
Thank you for the time invested on sharing your experience with the rest of users of Expedia and for your kindly remarks that I will transmit to my staff. I am pleased to know that you enjoy your stay in our hotel. We work every day to change the stays of our guest into unforgettable experiences and all your comments help us to keep on giving such a high quality service. Looking forward to seeing you again, Best regards,
3 out of 5
Recommended
for Everyone
by Faith from Central California

Great for on the go.

Posted Aug 16, 2012
Great for those on the go. Far from center. The neighborhood is ok, nothing special. Room is functional. Bathroom is big. Staff is friendly.
Comment from Hotel Management
Mar 12, 2015 by Mayte Agudo, Hotel Management
Dear Faith, Thank you for the time invested in sharing your opinion with others Expedia´s users. This feed back help us to provide a better service. We are not situated in the city center, but there are bars and restaurants all around the hotel where you can take tapas and eat, as well as shops, banks and supermarkets. There is also a big factoy mall center a 4 km in Dos Hermanas. In front of the hotel there is a bus stop with 2 lines that bring you to the city center in 25-30 minutes (line 3 and 37). You can buy the tickets on the bus (1.40 €) or buy a 10 trips bus card at the reception for just 7.00 € Looking forward to seeing you again, Best regards,
5 out of 5
by A verified traveler from England

Posted Dec 7, 2011 on Hotels
The hotel seemed to be well run, everything worked, the staff were pretty efficient and helpful, though when I asked for a taxi there was no reply when the receptionist phoned the taxi number they had and she didn't make much effort to find me another one. Breakfast was good, lots of choice, the hotel dinner was ok too. It had to be, because there were absolutely no other restaurants or even take-aways nearby. Room comfortable, quiet, slept well. Location reasonably good, easy to find by car, with good public transport links into the centre of Seville and secure parking available at the hotel at extra charge.
2 out of 5
by A verified traveler from Salt lake Utah

Pretty far from Seville

Posted Jul 21, 2011 on Hotels
First off, the front desk staff were wonderful. Super friendly and helpful. The hotel itself is fine but in a pretty ugly suburb. The air conditioning is fantastic which is crucial in July in Seville. The restaurant served inedible food - go down the street and eat at a local place. Obviously not a regular occurrence but not pleasant to wake up to the noise and clouds of dust as they ripped up all the hallway carpet on our floor. Pool is small but very nice.