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This is a nice little hotel (only 9 rooms) in Santiago. Close to everything and the staff is super friendly! I arrived really early (9am) so I wasn't expecting that the room would be ready but they were able to accommodate me. I had a meeting across the street in the way fancier Crowne Plaza and ...
Excellent staff made my stay a real pleasure .Very helpful and friendly. Loved the heated outdoor pool. Perfect way to recover from long flight.
The staff was very diverse and kind. Helpful in every way possible. Expedia had originally booked me an inconvenient room with 2 small beds. The hotel the next day kindly gave me a free upgrade to a much better room. Breakfast buffet was great!
Overall it is a good hotel, but if you expect to have an early check-in (complementary), u can forget about it. Normally in other hotels when I arrive 2-4 hours before check-in time they don't charge me extra and let me check in, but in this hotel they gave me the option to charge me for one full ...
We loved our stay at the Castillo Rojo. We wrote to the hotel before arriving inquiring about transportation from the airport. The response was quick and the airport transportation was terrific. Well worth it! The hotel is very cozy with a nice decor throughout. The reading area is a nice place to ...
We arrived before check in time but we were given a room straight away. We also were allowed to stay in the room until12 midday ( check out time was 10am, a bit early I thought) ideal place to rest a night before taking a connecting flight.
Great location. Reception helped take care of my bags hours ahead of check in and got my room ready early/ advised me with map and ATM location. Will stay again.
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