“I paid extra for a bigger room, but the receptionist gave me a small standard one. When I demanded a refund, he rudely refused and said they don’t do refunds. He was extremely rude and unhelpful. Only after I made a scene did he finally give me the upgraded room — which didn’t even have a fridge, although it was supposed to. Terrible service!”
“I paid extra for a bigger room, but the receptionist gave me a small standard one. When I demanded a refund, he rudely refused and said they don’t do refunds. He was extremely rude and unhelpful. Only after I made a scene did he finally give me the upgraded room — which didn’t even have a fridge, although it was supposed to. Terrible service!”
Viktor