Ratings based on 166 Verified Reviews

3.4 out of 5
62% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by CAROL

Posted Jul 20, 2017 on Hotels
when first walked in, it smelled a little smokey. our room on the second did not smell of smoke at all and was comfortable
Comment from Hotel Management
Jul 22, 2017
We would like to thank you for taking the time to complete the online survey. Feedback from our guests is very important to us. Your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Clean, comfortable, and affordable.

Posted Jul 18, 2017 on Orbitz
Very nice hotel for the price. Nothing fancy but definitely worth it! Would stay here again! The staff was extremely friendly. It was in a great location that was very private and quiet. Close to everything. Overall a great hotel.
Comment from Hotel Management
Jul 22, 2017 by staff, Hotel Management
We would like to thank you for taking the time to complete the online survey. Feedback from our guests is very important to us. Your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future!
2 out of 5
by A verified traveler from osseo, mi

Bed bugs

Posted Jul 9, 2017
If you like bed bugs then this hotel is for you! Blankets were also stained pretty bad
Comment from Hotel Management
Jul 17, 2017 by staff, Hotel Management
hank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1 out of 5
by A verified traveler from Columbus, Ohio

Issues not addressed properly.

Posted Jul 8, 2017
Economy shouldn't mean disgusting. Non-working AC, room not cleaned. One of the 2 nights was booked through 3rd party...we were told we needed to address any concerns with the booking site. Never will we consider this location again in the future. Drive an additional 20 minutes is necessary.
Comment from Hotel Management
Jul 17, 2017 by staff, Hotel Management
hank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by Diana

Bellefontaine Super 8

Posted Jul 4, 2017 on Hotels
I am thankful for the phone call I received from the hotel the day PRIOR to our stay. When I booked through Hotels.com, I had specifically clicked the NON-Smoking room. The hotel called us to be sure that we were getting the room we wanted. They immediately took care of the situation & booked us the NON-smoking room we intended to have. I am very pleased with this kind of 'one-0n-one' service & will recommend this hotel to others!
Comment from Hotel Management
Jul 17, 2017
We would like to thank you for taking the time to complete the online survey. Feedback from our guests is very important to us. Your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future! ______________________________________________________________________staff
4 out of 5
by John

This traveler left a rating score only Posted Jul 4, 2017 on Hotels
5 out of 5
by Amy

Posted Jun 30, 2017 on Hotels
Excellent manager on duty and very friendly staff. Breakfast was adequate and what you would expect from a hotel. It was very quiet which I appreciated after the long drive.
Comment from Hotel Management
Jul 22, 2017
We would like to thank you for taking the time to complete the online survey. Feedback from our guests is very important to us. Your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future!
1 out of 5
by A verified traveler

Bedbugs !!

Posted Jun 22, 2017 on Hotels
Bedbugs!! HUge bedbugs. Had to be moved to a different room which probably had smaller bedbugs.
Comment from Hotel Management
Jul 17, 2017
hank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by Sharon

This traveler left a rating score only Posted Jun 6, 2017 on Hotels
2 out of 5
by Michelle

Posted Jun 4, 2017 on Hotels
Didn't expect much but it should at least be clean... hair on pillow case ... sheets questionable..