Not what I expected for the price
Posted Nov 28, 2016
The hotel was ok, but was too expensive for what it was. The bathroom was tiny and freezing cold, and the room once we figured out how to turn on the heat, was either too hot or extremely hot even on the low temperature setting. It was almost like we should have switched it back and forth between heat and air conditioning every hour or two. Hallway noise was very loud and people were running down the hallway knocking on doors at 11:30pm just for fun. Bed was comfortable, but none of us slept very well.
Comment from Hotel Management
Nov 30, 2016 by Ashley P. Front Desk Manager, Hotel Management
Thank you for sharing your recent experience at our hotel.
We work very hard to provide an excellent stay for our guests and are disappointed in ourselves when we fail to do so. I am very sorry for the inconveniences you experienced during your stay and have communicated your feedback with the necessary departments to improve our guests' stays.
We truly appreciate your feedback and hope to see you again when you are in the Belleville area.