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Reviews of Motel 6 Kingston, ON

2 out of 5
Motel 6 Kingston, ON
1542 Robinson Court, Kingston, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 570 out of 1005 reviews" "
Rating 8 - Good. 336 out of 1005 reviews" "
Rating 6 - Okay. 52 out of 1005 reviews" "
Rating 4 - Poor. 27 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so quiet and relaxing. I only wish they had better bathroom tissue.
Stayed 1 night in Apr 2024

10/10 Excellent

André

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is prfect *****
Stayed 1 night in Apr 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

mike

Disliked: Cleanliness, property conditions & facilities
Not ideal for a good nights rest
Stayed 1 night in Apr 2024

10/10 Excellent

andre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this is an excellent property very well maintained and the staff is so nice. It was the first time a was staying in a motel 6 and do not regret. I will try again this chain of hotel just because this property make me feel like home.
Stayed 1 night in Apr 2024

10/10 Excellent

Mitchell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 staff good times
Stayed 4 nights in Apr 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Motel 6 Kingston’s check in staff member was very friendly. The facility and room were very clean. They offer free morning coffee in the main floor breakfast area but there is no coffee maker in the room. I was hoping for more than just muffins available in the breakfast room, but the room rate was the lowest I had found in the city, so I guess that comes with the territory. The facility is right next to the 401, which is noisy, but convenient if you are travelling through. It’s a good twenty minutes drive to downtown however and is located in an industrial area. Overall, it’s a good value, but it isn’t fancy.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 19, 2024
Hi DanielleWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 19, 2024
Hi Heather,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Nusret

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Nusret,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Judy,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Shen-Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising pleased with this hotel, it’s no frills. But was very clean and simple. Would stay again, great price.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi Heather, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Melvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great basic clean place for an overnight stay
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi Melvin, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

howard

Disliked: Staff & service
They would not accepted my visa debit and denied us a room so we went next door to the quality inn and had a lovly stay
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Staff & service, property conditions & facilities
We had a great stay thank you.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi Jennifer, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Front Desk staff were very welcoming. Price point is good. Very cleN.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi Grant, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Amenities
Liked no carpet. Didn’t like that cover over mattress would not let me Check for bed bugs. But we had none so that was great!
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Alex

Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 4, 2024
Hi Alex,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Holly

Stayed 1 night in Mar 2024

4/10 Poor

lee andrew, montreal

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
They said they change bedding every 3 days but they never did in the five days we were there nor did housekeeping ever clean the room. The staff will not steal your items, they called me when I forgot my other pair of glasses in the room, after I had already checked out.
Stayed 5 nights in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with great staff with an excellent price. I highly recommend the Motel 6 in Kingston Ontario.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Angie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely welcoming to our K9 travel companion.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

kaylynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Parking was easy. Location was perfect. Not at all what I was expecting from a Motel, tbh. Great staff and very clean.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Florence

Traveled with group, Business traveler
Have stayed here a couple times a year for several years and have never had any issues.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Florence,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Vincent

Liked: Staff & service, amenities, property conditions & facilities
Some trouble at check in...but other than that it was fantastic
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Vincent,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 Good

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean. Hotel was clean. Rooms are very basic.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi AdamThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

eugina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very good deal, clean and quite hotel
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi EuginaThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was cheerful and helpful
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Sharon,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Larry,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and a great stay
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Ellen,Thank you for the excellent review! Lilith#Team6

10/10 Excellent

Bingyang

Liked: Cleanliness, staff & service, property conditions & facilities
I will be back to this place when my next visit.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 20, 2024
Hi Bingyang, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

8/10 Good

Jennifer

Traveled with pets, Traveled with family
Can be noisy as beside 401. Nothing within walking distance. Room clean but tile floors make it seem cold. No interior warmth from decor.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Jennifer,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I feel comfortable staying here the only thing is the mattress are not all that comfortable
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Melissa, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms, good price, clean
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Justin,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

feriba

Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 14, 2024
Hi Feriba,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Wei

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are simple yet comfortable, featuring all the essentials for a pleasant stay. Cleanliness is top-notch, and the staff is friendly and accommodating, ensuring a hassle-free experience from check-in to check-out.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi WeiWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

malcolm

Business traveler
Liked: Cleanliness, amenities
Good location, fair price good quality
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and good rate.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Andrée

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was clean and affordable. Staff were very nice
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reasonably priced. Great for a short layover.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Isabelle

Liked: Staff & service
I like how friendly the staff was and how easy it was to fix my card. Love the location because its not too busy.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

CHRISTOPHER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is great value and is on the newer side. You need a car though as it’s just off of the 401.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi ChristopherThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Renza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 15, 2024
Hi Renza,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Avinnah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally very good, bit noisy from other room noise and toilet flushing
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Avinnah,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Poor

Dave

There were a few families that stayed there with us. At least two families that I know of (including ours) were charged twice for the stay on our credit cards.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Dave,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 Good

Leslea

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 15, 2024
Hi Leslea,Thank you for the excellent review! Maz K.#Team6

4/10 Poor

Sara

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 23, 2024
Hi Sara,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6