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Reviews of Residence Inn by Marriott Seattle Bellevue

3 out of 5
Residence Inn by Marriott Seattle Bellevue
14455 NE 29th Pl, Bellevue, WA

Reviews

8.4

Very Good

Rating 10 - Excellent. 309 out of 585 reviews" "
Rating 8 - Good. 163 out of 585 reviews" "
Rating 6 - Okay. 51 out of 585 reviews" "
Rating 4 - Poor. 31 out of 585 reviews" "
Rating 2 - Terrible. 31 out of 585 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

wetona

Business traveler
Liked: Amenities
I was in business travel. It was very accommodating and provided a comfortable stay. Easy access and closely located to downtown access via uber/Lyft access. The service was polite, friendly and helpful.
Stayed 1 night in Apr 2024

4/10 Poor

Jazper

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service
The futon was covered in crumbs and trash, when we pulled it out it just flung all over us and the room (not trash from us). The door got jammed and we were trapped outside in the cold for probably 15 minutes, there was also someone inside trying to get the door open, so we know it wasn't just the keycard. When we tried to tell the person at the front desk, he kind of just stared at us with a blank face and hardly said anything. Then maybe five minutes later our friends called that they were finally able to get the door unjammed. The place was pretty nice with a full kitchen and upstairs, but the door and the futon kind of ruined some of it.
Stayed 1 night in Apr 2024

6/10 Okay

Nina, Parksville

Stayed 4 nights in Mar 2024

10/10 Excellent

Valéria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful employee, clean , is feeling in home 🏡
Stayed 7 nights in Mar 2024

10/10 Excellent

MARY JEE DE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location
Stayed 3 nights in Mar 2024

6/10 Okay

Caden

Stayed 3 nights in Mar 2024

8/10 Good

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the option of a 2 bedroom, 2 bath room!
Stayed 7 nights in Mar 2024
Response from JL on Mar 21, 2024
Thank you for taking the time on sharing your experience with us. We hope to welcome you again soon.

10/10 Excellent

Ching Wen Sarah Hu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the properly, clean and quite , great option for family group
Stayed 5 nights in Feb 2024
Response from JL on Mar 6, 2024
Thank you for taking the time on sharing us your feedback. We hope to welcome you again soon

10/10 Excellent

Sze Yean

Liked: Cleanliness, staff & service, property conditions & facilities
What a cute penthouse,good choice for family small vacations.
Stayed 4 nights in Feb 2024
Response from JL on Mar 6, 2024
Thank you for taking the time on sharing us your feedback. We hope to welcome you again soon!

8/10 Good

Jane

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was wonderful except the first person I interacted with. Her nonverbally waving me off while she did several different things on her phone gave me a very negative impression until she found someone on her phone to explain to me that the employee who could check me in was helping a special needs customer. Turns out lady number one spoke only Spanish, which I could have figured out sooner if she'd only talked to me! It would have been much better if she had tried to communicate verbally with me, made eye contact and been friendly, even if I didn't understand her, rather than keeping me waiting 5 minutes with zero info thinking this hotel staff puts a higher priority on its phone stuff than on people right in their lobby. But once the person who could check me in came, everything was great and the room was nicer than I had expected.
Stayed 3 nights in Feb 2024
Response from JL on Feb 26, 2024
Thank you for taking the time on sharing us your feedback. I apologize for any inconvenience that you experienced while staying with us. We hope to welcome you again in the future.

10/10 Excellent

Nanette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was able to check in early. The staff was wonderful. Great location near my doctors.
Stayed 1 night in Feb 2024
Response from JL on Feb 26, 2024
Thank you for taking the time on sharing us your feedback. We hope to welcome you again in the future. Thank you

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to down town just what we were looking for
Stayed 3 nights in Jan 2024
Response from JL on Feb 21, 2024
Thank you for taking the time on sharing us your feedback. We hope to welcome you again in the future

4/10 Poor

Wen sheng

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from JL on Feb 26, 2024
Thank you for taking the time on sharing us your feedback. We apologize for the inconvenience that you experienced while staying with us.

6/10 Okay

Robert

Traveled with family
We never got maid service other than them taking out the trash and giving us new towels every 3 days. The breakfast was good. The last day we were there they had run out of many items. For the price you pay to stay here it could be better.
Stayed 6 nights in Feb 2024
Response from JL on Feb 21, 2024
Thank you for taking the time on sharing us your feedback. We apologize for any inconvenience that you experience while staying with us. We hope to welcome you again in the future

4/10 Poor

Matthew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs some work, there was minimal hot water and my showers were cold in 5 minutes, we are past covid so the whole 3 to 7 day of stay room cleaning is now a way for the owner to pocket more cash, and healthy breakfeast options like pre cooked whole eggs and greek yoghurt were not stocked more then 1 of my 3 day stay. Wont be staying here again.
Stayed 3 nights in Feb 2024
Response from JL on Feb 21, 2024
Thank you for taking the time on sharing us your feedback. We apologize for any inconvenience that you experience while staying with us. We do housekeeping service every other day as a brand standard. We hope to welcome you again in the future.

8/10 Good

Siew Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and pleasant 😊
Stayed 3 nights in Feb 2024
Response from JL on Feb 21, 2024
Thank you for taking the time on sharing us your feedback. We hope to welcome you again in the future

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2023
Response from JL on Feb 14, 2024
Thank you for taking the time on sharing us your feedback. We hope to welcome you again soon.

10/10 Excellent

Albert, Aurora

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more street lighting in the back. It was too dark
Stayed 4 nights in Jan 2024
Response from JL on Feb 14, 2024
Thank you for your feedback. We hope to welcome you again in the future.

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, property conditions & facilities
its was the best hotel Ive stayed in a while
Stayed 5 nights in Jan 2024
Response from JL on Feb 14, 2024
Thank you for taking the time on sharing us you experience while staying with us. We hope to welcome you again in the future

10/10 Excellent

Audrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Area was quiet and welcoming.
Stayed 6 nights in Jan 2024
Response from JL on Feb 14, 2024
Thank you for taking the time on sharing us your experience while staying with us. We hope to welcome you again soon

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although I was asked at check in if I wanted housekeeping they never did throughout my stay until I called the front desk a night before me checking out to please send someone to remove the trash and fresh towels otherwise I wouldn't have received any service
Stayed 4 nights in Dec 2023
Response from JL on Feb 14, 2024
Thank you for taking the time on sharing us your experience while staying with us. We hope to welcome you again soon

2/10 Terrible

Adriana

Stayed 2 nights in Dec 2023
Response from jJL on Feb 14, 2024
Thank you for taking the time on sharing us your feedback. We apologize for any inconvenience that you experienced while staying with us. We hope to welcome you again soon

10/10 Excellent

David J

Traveled with family
Liked: Amenities
Very convenient for a family
Stayed 6 nights in Dec 2023
Response from JL on Feb 14, 2024
Thank you for taking the time on sharing us your experience while staying with us. We hope to welcome you again soon

10/10 Excellent

Ruchi

Stayed 1 night in Dec 2023
Response from JL on Feb 14, 2024
Thank you for taking the time on sharing us your experience while staying with us. We hope to welcome you again soon

6/10 Okay

Cynthia G

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Didn't get room service yesterday even when the house keeper saw us leave for the day. Down stairs toilet did not flush. Cooking pans were small pan. And large one to boil some thing in hard to cook eggs and bacon tv kept freezing up. Said we could get on Netflix prime and showtime but wasn't able too. Staff was very helpful
Stayed 4 nights in Dec 2023
Response from JL on Jan 2, 2024
Thank you for taking the time on sharing us your feedback. I would like to apologize for the inconvenience that you experienced while staying with us. We hope you have a great day!

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from JL on Jan 2, 2024
Thank you for taking the time on sharing us your feedback. We hope to welcome you again soon! Have a wonderful new year!

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing, it makes you feel like you are home!
Stayed 7 nights in Dec 2023
Response from JL on Jan 2, 2024
Thank you for taking the time on sharing us your feedbak. We hope to welcome you again soon!

10/10 Excellent

Necie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for family trip. Great breakfast, brought clean linens to the door without asking. Enough parking, quite, and they had lots of friendly residents and lots of family pets were welcomes.
Stayed 3 nights in Nov 2023
Response from JL on Nov 28, 2023
Thank you for taking the time on sharing us your feedback. We hope to welcome you again in the future.

8/10 Good

Miles, Lake Elsinore

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice but cleaning lady did not do a good job.
Stayed 5 nights in Nov 2023
Response from JL on Nov 28, 2023
Thank you for taking the time on sharing us your feedback. We hope to welcome you again in the future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Oct 2023
Response from jl on Nov 28, 2023
Thank you for taking the time on sharing us your feedback. We hope to welcome you again in the future.

4/10 Poor

Amine

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Don't get Misled by the "by Marriott" name.
Pathway to the room was through the parking with no sidewalk, so, on the street will no appropriate Illumination. A request was made for an accessible room, due to mobility issue, an even though it was an accessible shower (the only good about the room). It was really hard to get to the room, even harder with a suitcase, my cane and no help. The hotel hasn't had maintenance in a long time, there was no housekeeping for 2 nights and to top it all, forgot my mouse, call about the same day I checked out, and the only answer I got was: no, sorry.
Stayed 2 nights in Oct 2023
Response from JL on Nov 28, 2023
Thank you for taking the time on sharing us your feedback. We apologize for any inconvenience that you experienced while staying with us. We hope to welcome you again in the future.

2/10 Terrible

Jennifer

Stayed 2 nights in Oct 2023
Response from JL on Nov 28, 2023
Thank you for taking the time on sharing us your feedback. We apologize for any inconvenience that you experienced while staying with us. We hope to welcome you again in the future.

4/10 Poor

ALEKSANDR

Business traveler
Disliked: Staff & service, room comfort
Stayed 8 nights in Oct 2023
Response from JL on Nov 28, 2023
Thank you for taking the time on sharing us your feedback. We apologize for any inconvenience that you experienced while staying with us. We hope to welcome you again in the future.

8/10 Good

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room. And friendly staff.
Stayed 1 night in Oct 2023
Response from JL on Nov 28, 2023
Thank you for taking the time on sharing us your feedback. We hope to welcome you again in the future.

8/10 Good

Emory

Traveled with partner
Liked: Amenities
Beautiful treed property TV was inoperative, though..
Stayed 1 night in Oct 2023
Response from JL on Nov 28, 2023
Thank you for taking the time on sharing us your feedback. We hope to welcome you again in the future.

10/10 Excellent

Maya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience! Will definitely stay again!
Stayed 2 nights in Oct 2023
Response from JL on Nov 28, 2023
Thank you for taking the time on sharing us your feedback. We hope to welcome you again in the future.

10/10 Excellent

Brian E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an older man with a heart condition, I was not able to manage the many stair steps to my initially assigned room, especially with heavy luggage. All it took was a call to the front desk and I was immediately re-assigned to a much more location AND the management sent two wonderful helpers to assist me relocate there! Surprisingly delightful and tasty, full hot breakfast awaited me each of the mornings of my stay. The location was very convenient and perfectly situated for the purpose of my trip. I would chose this place again on my next trip here and would recommend it to others
Stayed 3 nights in Sep 2023

8/10 Good

Julian, Tulare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Website said Airport Shuttle but it did not.
Stayed 1 night in Sep 2023

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stay upstairs!!
All aspects of the stay were very nice, with one exception. We were given a downstairs room; and although our upstairs neighbor was walking normally (no heavy footsteps, stomping or anything of that sort), we could hear every single sound he made...walking to the kitchen, walking to the bathroom, flushing the toilet...the floor between up and down is like cardboard, and made our sleeping experience less than ideal.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

James

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The property is worn. Needs renovation.
Stayed 4 nights in Sep 2023

8/10 Good

Thomas

Traveled with family
Liked: Amenities
Helpful staff, comfy beds
Stayed 3 nights in Sep 2023

4/10 Poor

Jayanta

Business traveler
Disliked: Amenities
Parking was supposed to be free but still the property manager charged parking. Didn't expect this at all.
Stayed 2 nights in Sep 2023

6/10 Okay

VICTORIO

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Housekeeping
Stayed 11 nights in Aug 2023

2/10 Terrible

Joseph

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a "penthouse suite" and it was awful. There are so many stairs on this property and the walkways are very narrow and uneven. It was not easy to navigate especially at night. It was very loud and this lady had her dogs off leash and completely out of control. There were shady people doing drugs in the parking lot. The breakfast was awful. Not even worth advertising. They didnt even havw syrup for the waffles,on had one waffle maker, and the coffee was terrible as well. We ended up eating at McDonald's and Shari's for breakfast the following mornings. We would never stay here again and honestly I'm very disappointed with the amount of money we paid to stay here. Wish I could've canceled after the first night, but booked last minute with no refund option...never doing that again.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Paulina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rosalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king room was very comfortable and spacious. The free breakfast had something for everyone including lactose free milk. I highly recommend this property.
Stayed 2 nights in Aug 2023

10/10 Excellent

Rosalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the room was quiet and comfortable and the free breakfast was top notch! Included everything needed We highly recommend this hotel
Stayed 2 nights in Aug 2023