Ratings based on 815 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Bellevue, WA

Posted Jan 13, 2018
Great location, nice staff, newly updated. When I'm in town, I usually stay here.
Comment from Hotel Management
Jan 17, 2018 by Feyere Solomon, Hotel Management
Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
The staff of front desk was friendly,the room was very nice and clean, everything was great!!
Comment from Hotel Management
Nov 27, 2017 by feyere Solomon, Hotel Management
Thank you for staying with us. We appreciate your feedback.
2 out of 5
by A verified traveler

Avoid Staying Here.

Posted Nov 7, 2017
Pros: The front desk gal was very nice and helpful.
Cons: A new hotel.
Location: Location was good for me.
The cost was not worth the experience. Best Western is a much better value. It's not inviting. The bed is huge for the room size, Everything is so tight. I don't think two people could fit into the room. It's old so it makes the room seem dirty. The staff tried to enter my room even though I had a "do not disturb" sign out. The manager agreed to give me some refund but it should have been more. I don't have the refund yet. Not sure if I'll even get it. I don't want anyone to go through that experience. Try to avoid staying here.
Comment from Hotel Management
Jan 5, 2018 by Meghan, Hotel Management
I apologize that your stay was not up to your satisfaction. We appreciate your feedback regarding your recent stay with us as it gives us the opportunity to improve these areas for our future guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from East Hanover, NJ

Nice convenient hotel

Posted Oct 26, 2017
Pros: Clean, modern and convenient.
This is a great place to stay if you are travelling to Bellevue. It's convenient to all freeways and local shopping. There's a choice of two restaurants for on site dining. Internet connectivity was good and their business area has computers and a printer. This is a great hotel for business travel. I highly recommend this location.
Comment from Hotel Management
Oct 28, 2017 by Feyere, Hotel Management
Thank you for choosing the Sheraton Bellevue, your feedback means a lot to us.
4 out of 5
by Lynne

UW speaking event

Posted Oct 18, 2017 on Hotels
Clean, comfortable bed and great shower. Restful night's sleep before my speaking engagement. My room was on the West side of the building away from freeway.
Comment from Hotel Management
Oct 20, 2017
Thank you for your feedback regarding your stay. I am happy to hear you had a pleasant stay and got lots of rest. We look forward to seeing you again soon!
5 out of 5
by Barry

Posted Oct 17, 2017 on Hotels
Excellent service from all staff especially Sunita & Heidi & Kevin.
Comment from Hotel Management
Oct 20, 2017
Thank you for your feedback regarding your recent stay. I am happy to hear our staff took good care of you. We look forward to having you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly Staff

Posted Oct 16, 2017
Very friendly staff. Free parking. I would stay outside of Downtown Seatle next time. Another hotel I stay in was charging $37 per night for parking.
Comment from Hotel Management
Oct 17, 2017 by Heidi, Hotel Management
Thank you for your feedback regarding your recent stay. I am happy to hear you enjoyed your stay and the free parking. We are one of the few hotels in the area that offer free parking. Thank you again, and we hope to see you again soon!
5 out of 5
by Christopher

Posted Oct 3, 2017 on Hotels
Comment from Hotel Management
Oct 5, 2017
Thank you for your feedback regarding your recent stay. We hope to serve you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2017
The staff was extremely helpful and made the stay exceptional.
Comment from Hotel Management
Oct 3, 2017 by Heidi, Hotel Management
Thank you for your feedback regarding your recent stay. We look forward to seeing you again soon!
4 out of 5
by A verified traveler

Posted Oct 2, 2017 on Hotels
Comment from Hotel Management
Oct 5, 2017
Thank you for your feedback regarding your recent stay. We hope to serve you again soon.