Ratings based on 716 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Great Place to Rest

Posted Aug 18, 2017
With a minor issue aside, I really loved my stay here. The complimentary parking is a huge plus and the hotel is quite nice. We also got upgraded to having lounge passes which was really nice since the appetizers and breakfast served there was really a welcome surprise. The room was nice with a tremendous number of pillows provided. The only issue we had was we twice asked for an extra luggage rack, were twice told it was on its way, and, after a two day stay, it never arrived. We survived but it was frustrating. The person who checked us out when we left was very kind about us pointing this out and helped smooth things over. I would definitely stay here again.
Comment from Hotel Management
Aug 21, 2017 by Heidi, Hotel Management
Thank you for your feedback and we hope to serve you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Rocky mountains

Clean modern and comfortable

Posted Aug 9, 2017
Newer feel, close to many sites, clean good overall experience. Price is high because of location, but anything in that area is overpriced. (Some of the hotels I believe are having a competition who can charge the most) Bring it down about 50$ a night and it would be an automatic 5 star from almost anyone who stays here.
Comment from Hotel Management
Aug 13, 2017 by Heidi, Hotel Management
Thank you for your feedback. We hope to serve you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

Good location- Downtown Belleview is lovely.

Posted Jul 31, 2017
Pros: No disappointments here!
Location: Downtown is excellent- shopping and restaurants very good. Our stay coincided with the Belleview Arts Festival which was terrific! Top notch....
Received nice upgrade, room and bed very nice, eateries and breakfast very good. Nice location, Downtown Belleview very enjoyable, including shopping. Hotel provided excellent value, staff very friendly.
Comment from Hotel Management
Aug 5, 2017 by Heidi, Hotel Management
Thank you for your feedback regarding your recent stay with us. We hope to serve you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

enjoyed our stay

Posted Jul 31, 2017
Pros: location
Cons: some hooks for hanging towels and clothing especially in the bathroom would be useful.
Location: good location...shopping and restaurants within walking distance.
We were pleasantly surprised...great hotel and a very good location...near to restaurants and shopping. A nice bonus is that they have a free shuttle that will take you and pick you up in any 5 mile radius. Super convenient if you both want to have a few drinks at dinner. Staff was very friendly and helpful.
Comment from Hotel Management
Aug 6, 2017 by Heidi, Hotel Management
Thank you for your recent feedback regarding your stay. We hope to serve you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent customer service

Posted Jul 24, 2017
Pros: The hotel staff were friendly. Fitness centre was adequate.
Cons: Cleanliness of the fitness centre. Have boss balls.
Location: Whole Foods and Trader Joes. Small mall.
Fantastic customer service by front desk staff. Nice hotel, great location with a Whole Foods and Trader Joes. However, not a lot of great restaurant options in Bellevue. 20 mins from downtown.
Comment from Hotel Management
Jul 24, 2017 by Heidi, Hotel Management
Thank you for your feedback regarding your recent stay. We hope to serve you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Spokane

Close to freeway entrance, 20 min from Seattle.

Posted Jul 10, 2017
Pros: Hotel was nice and clean.
Cons: Add a pool.
Location: Azteca, Grill, Freeway entrance
Enjoyed our stay. Hotel is clean and nice. Azteca and a Grill in same parking lot.
Comment from Hotel Management
Aug 5, 2017 by Heidi, Hotel Management
Thank you for your recent stay with us. We hope to serve you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
Great hotel in an ideal location. Very clean and updated in terms of the room and lobby etc. My only complaint was that there was only two elevators and only one functioning. The wait time was long to use it and with a baby and stroller the stairs wasn't an option for me. Also, to access the different floors you need to insert the magnetic strip card and it doesn't always register well and end up going past your floor. This should be updated to the contactless card reader like the other hotel locations. Besides this however everything else was great.
Comment from Hotel Management
Aug 6, 2017 by Heidi, Hotel Management
Thank you for your recent feedback regarding your stay. We hope to serve you again soon!
5 out of 5
by A verified traveler

the place is excellent and reasonable price.

Posted Jul 9, 2017
Pros: this place is highly recommended
The service is excellent. The staff are so happy to serve and meet our needs. The second day we stayed as we requested a king size bed instead of x2 double bed according to our booking, hence the king size bed room had no safe as i required they moved us to a different room with a safe. Thanking you all staff. WE are both grayeful.
Comment from Hotel Management
Aug 5, 2017 by Heidi, Hotel Management
Thank you for your recent stay with us. We hope to serve you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the highway.

Posted Jul 9, 2017
Cons: The restaurant service was not quite as attentive as the staff at the hotel.
Staff was quite friendly. The room was nicely decorated and the club room was great. Loved the free breakfast.
Comment from Hotel Management
Aug 5, 2017 by Heidi, Hotel Management
Thank you for your recent stay with us, and for your feedback. We hope to serve you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Average hotel

Posted Jul 8, 2017
Average hotel, nothing to write home about. Front desk (one clerk) wasn't very helpful. We had to go back and ask questions about breakfast, amenities, etc. The room was clean except for cookie crumbs on the couch, and the toilet wasn't spotless which it should be. The pillows are way to soft but the mattress is comfy. Pics of the hotel, make it look like there's balconies but there isn't.
Comment from Hotel Management
Aug 5, 2017 by Heidi, Hotel Management
Thank you for your feedback regarding your recent stay. I sincerely apologize for the issues you experienced with the room not being cleaned properly. This is not our standard and we are definitely working to fix this.