Ratings based on 630 Verified Reviews

4.0 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2017
I've stayed here before. Great room, Love the lobby area. This trip happened to be during Spring Break. No fault of the hotel, but the kids of other guests were unruly and not well behaved. My daughter lives in Bellingham; I will definitely be back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Posted Apr 11, 2017
Pros: Everything. The lobby is great! Not enough room in improvement section so I'll say here- I would like glass glasses in the rooms.
Cons: The pool doors slam loudly. +Noise level pretty bad coming from rowdy men at the pool. A large group construction ppl were staying there while we were
Location: Very close to downtown BH and my daughter at WWU!
My daughter is at WWU so we stay up here often. This is the 3rd hotel we have tried. It is now our 'go to' hotel. Its a little more expensive but completely worth it!
Comment from Hotel Management
Apr 14, 2017 by Dana W- AGM, Hotel Management
Thank you so much for staying with us and we are glad you enjoyed it! We apologize for the noise from the men at the pool, we will make sure our team is more on top of that so that does not escalate to that in the future.
3 out of 5
by A verified traveler from Seattle wa

great location, noisy pool area

Posted Apr 10, 2017
Pros: the location
Cons: sound barrier between pool and rooms
Location: great shops and restaurants
This hotel is in a great location, close to I-5 and shops and restaurants within walking distance. However if you are looking for a peaceful nights sleep you may want to re-consider. The Hotel has an atrium where the pools and hot tub are located. Unfortunately our door on the 3rd floor faced this atrium and even though we were on the 3rd floor and the pool is on the first floor we could hear everything amplified in this echo chamber in the middle of the building. I didn't mind the noise during the day but late at night and very early in the morning it was disturbing. There were also a group of teenagers that were staying in the hotel and they were screaming and yelling in the hallway close to midnight and no one seemed to care. Overall the hotel was ok but this noise element will make me think twice about returning. sleepless in Bellingham
Comment from Hotel Management
Apr 11, 2017 by Dana W- Assistant GM, Hotel Management
We want to sincerely apologize for the noise you encountered. I will follow up with our security team to make sure this is addressed for future occurences. Thank you for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Apr 9, 2017
Pros: Convenient location
Very easy to access. It's near the university and a major grocery store. Friendly and helpful staff. Didn't care for the aromatherapy used in the lobby but I guess it's to cut down on the clorine smell from the pool.
Comment from Hotel Management
Apr 11, 2017 by Dana W- Assistant GM, Hotel Management
Thank you so much for staying with us! We will make sure our aromatherapy machines are turned down a bit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and close to where we wanted to go

Posted Apr 8, 2017
Pros: Great staff and excellent customer service at the hotel and the cafe. The food was fairly priced and very good.
Cons: We changed rooms because the room was looking out over the pool and the smell of chlorine was too much. The staff found us another room right away
nice hotel, good customer service, good food. Did not like the chlorine smell from the pool
Comment from Hotel Management
Apr 11, 2017 by Dana W- Assistant GM, Hotel Management
Thank you for staying with us and we are glad you enjoyed your stay. I will forward your comments regarding the pool to our engineering team to address.
3 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Dated rooms but quiet stay

Posted Apr 6, 2017
Cons: Our room and the pool area are stuck in the 90's. Updates are needed to keep up w/ lobby and new restaurant (not yet completed when we were there).
While the lobby looks great, the rooms, pool area, and exterior are pretty dated. Bed was comfy and room was clean. Located 100' from I-5 but we had an interior room so no noise.
Comment from Hotel Management
Apr 7, 2017 by Dana AGM, Hotel Management
Thank you for staying with us. We are sorry to hear you felt the rooms were dated. We will be painting the building this year as well as doing various improvements inside to continue our annual Property Improvement Plan. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Overnight Stay

Posted Apr 4, 2017
Pros: Best price with good accomadation
Clean,comfortable room. I didn't know there was a pool too or I would have brought swimwear. No view, it's next to a mall. Noise does carry through the walls.
Comment from Hotel Management
Apr 6, 2017 by Dana AGM, Hotel Management
Thank you so much for staying with us and we are glad you enjoyed your stay. We look forward to hosting you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Comfortable, friendly, and convenient

Posted Apr 1, 2017
Pros: Decorating scheme was very evocative of the Northwest in a contemporary artistic style. Very classy.
Location: Explored local craft brew pubs. Most of other time was involved with wedding.
We (and other family) stayed here while at a wedding in Bellingham. The front desk staff were amazingly friendly and helpful. Restaurant food was very good. Beds in room were incredibly comfortable. The hotel shuttle to/from airport as well as to/from locations within a 5-mile radius of the hotel was most appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Helena, MT

Comfortable hotel in the heart of Bellingha

Posted Mar 29, 2017
Clean, comfortable, very close to the best of all Bellingham has to offer. All that and reasonably priced. I have spent more for a run down Super 8 on the freeway. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2017
Comfy bed, great pillows, blanket and comforter to regulate warmth.