Ratings based on 555 Verified Reviews

3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 7, 2018
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport overnight stop only

Posted Apr 30, 2018
Perfect for what we wanted overnight stop on way to Ayers rock .lovely swimming pool which we didn't have time to use .Entralnhotel better if you are visiting Perth
Comment from Hotel Management
May 7, 2018 by Claudia Eades - Manager, Hotel Management
Dear Guest, Thank you for taking the time to review your stay with us and for the wonderful comments. We are very glad to hear that our facilities were to your satisfaction. Thank you again for sharing your experience with us and we hope your next visit will be even more pleasant than the previous one. Kind regards
3 out of 5
Recommended
for Everyone
by A verified traveler

Under renovation

Posted Apr 29, 2018
This motel is close to the airport and offers an excellent ‘pickup/dropoff’ service. The reception staff and drivers were friendly and helpful. The rooms are simple, clean and more than adequate. The meals from the ‘new’ temporary restaurant have been excellent value for money. The motel is is having a large new addition being built and do much of the original has been demolished. The remaining few rooms are ok. I look forward to the ‘new’ but hope the prices and airport service remains as is.
Comment from Hotel Management
May 9, 2018 by Claudia Eades - Manager, Hotel Management
Dear Guest, Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay with us all the more pleasant and the services provided were to your satisfaction. We intend to honor the same rates we currently have for our new property and we surely will continue to operate our shuttle services to and from the airport. We look forward to your future stays with us and if there is anything that we can do to make your stay more comfortable, please don’t hesitate to contact us. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Apr 24, 2018
Always enjoyed my stay but lots of alterations going on at the moment so dining difficult
Comment from Hotel Management
Apr 27, 2018 by Claudia Eades, Hotel Management
Dear Ray, Thank you for your honest comments and your regular patronage. We appreciate that you bear with us while the property is undergoing redevelopment and we look forward to presenting our brand new hotel to you towards the end of 2018.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denmark WA

Good budget accommodation

Posted Apr 23, 2018
Pros: Close to the airport. Good price. comfortable bed.
Cons: Free Internet speed, it was almost unusable unless you paid for the hi speed internet. Noise from a machine/motor outside our the back of our room.
Location: Good location for the airport.
Staff were friendly and helpful. The room was clean and tidy.
Comment from Hotel Management
Apr 27, 2018 by Claudia Eades, Hotel Management
Dear Nat, Great to hear you enjoyed your stay with us and thank you for the feedback! It is extremely valuable to us, as we strive to improve with each and every stay. We enjoy hearing from our valued customers and appreciate your patronage. We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Big family room

Posted Apr 20, 2018
For a family of five this was a great option for a quick stay after arriving after 11pm from the airport.
Comment from Hotel Management
Apr 27, 2018 by Claudia Eades, Hotel Management
Thank you for positive comments, it is great to hear your family requirements were easily accommodated. Please keep in mind that we will also have family options available at our new hotel, which is due to open towards the end of the year. We look forward to presenting it to you then.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Handy to airport, comfortable beds, nice staff

Posted Apr 12, 2018
Pros: Comfortable beds, good pressure in the shower, friendly staff, convenient to airport.
We arrived two hours later than expected due to flight delays however thankfully we didn't have to wait too long for the courtesy shuttle to arrive. The check in attendant was friendly and efficient, the room was good and the beds were very comfortable. Hot water flowed from the shower at a good pressure so that was pleasing. Breakfast the next morning was a buffet; a very good hot and cold selection to choose from. The next time I am in Perth I will have no hesitation in staying here again.
Comment from Hotel Management
Apr 13, 2018 by Claudia Eades - Manager, Hotel Management
Dear Stephen, Thank you for the wonderful comments with regards your recent stay with us. We are very glad to hear that the location of the motel, the facilities provided and service from our staff made your stay with us a bit more comfortable. Also, as you may have noticed we are currently in the process of a major redevelopment due to be completed in Dec 2018. The new hotel will include a Cafe, Bar and Restaurant together with additional accommodation that will bring us into line with modern conveniences and facilities. Thank you again for your comments and we look forward to welcoming you back soon. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Comfortable hotel close to the Airport

Posted Apr 6, 2018
Pros: Convenience. A certain amount of family history of staying there. Efficient staff made check in a breeze. Allowed an extra hour on checkout on request
Cons: Room could have been a bit cleaner, cracked basin in the bathroom was off putting. A "have consideration" policy for guests to stop late night noise.
Location: Convenient for the airport. They run a shuttle bus if you do not have your own transport.
Room was pleasant, large enough, with fridge that had a freezer compartment. That was great, meant we could refreeze some water bottles to keep stuff cold in our cool bag the next day. Bed was comfortable. We turned the Aircon off and opened the window as it was not that hot - much nicer - although a notice saying that some might be sealed shut maybe means you cannot do this in all rooms. The only thing that marred our stay was some incredibly drunk and noisy other guests round the pool, that carried on until very late, with no intervention by the hotel.
Comment from Hotel Management
Apr 11, 2018 by Claudia Eades - Manager, Hotel Management
Dear Anna, Thank you for taking the time to review your stay with us. We are very happy to hear that our staff were able to accommodate your request for a late check out. We always strive to ensure a high standard of customer service here at the motel. We apologise for the issue you faced with the noisy guests. Please ensure to inform our front desk team of any future issues so that we can resolve them immediately. We have also passed on your comments about the cracked basin to our maintenance team who are looking into the same. We look forward to your future stays with us and if there is anything that we can do to make your stay more comfortable, please don’t hesitate to contact us. Kind regards
2 out of 5
by A verified traveler from uk

Motel experience

Posted Apr 5, 2018
First appearances not good - like a thousand cheap American motels in the movies, run down and basic. However room was ok and clean and perfectly serviceable for one night but holiday accommodation it is not. We paid a very cheap rate but not worth the regular rate.
Comment from Hotel Management
Apr 9, 2018 by Claudia Eades - Manager, Hotel Management
Dear Guest, We appreciate you taking the time to provide us with such candid feedback of your stay. We are truly very sorry to hear that your stay did not meet the required expectations. We are currently in the process of a major redevelopment due to be completed in Dec 2018. The new hotel will include a Cafe, Bar and Restaurant together with additional accommodation that will bring us into line with modern conveniences and facilities. Once again we would like to apologise for the inconvenience and do hope your next visit will be even more pleasant than the previous one. Kind regards
1 out of 5
by A verified traveler

The hotel had three power cuts on a 38degr day

Posted Apr 4, 2018
I had max fours sleep due to power cuts on a very warm night . Not exactly what you want when catching a plane to work next morning at 4:00 am Room service is cash only. Next time i will stay at my usual hotel Aloft
Comment from Hotel Management
Apr 9, 2018 by Claudia Eades - Manager, Hotel Management
Dear Guest, Thank you for taking the time to review your stay with us. We truly do apologize for the power cuts. These power cuts were conducted by Western Power and while there was nothing that we could do, we do understand the inconvenience you had to endure. Thank you again for feedback and we hope your next visit will be even more pleasant than the previous one.